Brand new GeForce GTX 960 won't power up correctly

92royalty

Commendable
Feb 21, 2016
1
0
1,510
"please power down and connect the pcie power cable for this graphics card"

This is the message I receive when I power up my PC. I bought a new GTX 960 and replaced my old ATI Radeon HD 5770 today. This is my first experience working on computer hardware ever, so I have come here in hope of guidance. I have tried all suggestions I found in the other relative threads and I have tried every combination of power cycling/ swapping power cords and/or ports that I can think of. No matter what, I get the same output on my monitor. When I hook my old graphics card back up it works with no problems. Please and Thank you in advance. Any advice is greatly appreciated. I'll post the hardware that I know I have. If you need any more info, please ask.

EVGA GeForce GTX 960
ATI Radeon HD 5770 (old card)
Cooler Master Silent Pro 850W
AMD Phenom II X6 1090T 3.20 GHz
Gigabyte GA-890GPA-UD3H
Windows 10 64-bit
8 GB Ram
 
Solution

Sidd7Rossoneri

Commendable
May 9, 2016
40
0
1,560
So i have also recently upgraded from XFX HD 5770 to an ASUS GTX 960 2gb OC. I did not have an 850w power supply so had to upgrade that as well later on when i saw that i needed a 8pin pcie power cable.
Does your card need a 6 pin pcie or 8 pin pcie power cable?
 

maxalge

Champion
Ambassador




you need to turn off your computer open the case

then find the pcie cables the video card needs from your power supply and connect them to the video card


pcie cables look like this:

cp-8920114_pci-e_pigtail_conn.png




they go into these slots:

data:image/jpeg;base64,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



all of them need to be plugged in if you have more than one
 
Solution