[SOLVED] Brand new w10 pc crashing bsod loop

Vpzneox

Honorable
Jun 26, 2014
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10,510
Hello, I am quite new to Windows 10 (sadly), I recently purchased my first W10 build:




AMD RYZEN Threadripper 2920X - 3.5GHz (4.3Ghz Turbo) 12 Core - 24 Threads - 32MB CacheASUS PRIME X399-A - USB3.1 - USB3.0- M.2 - Crossfire
CORSAIR Vengeance LPX 64GB DDR4 3200Mhz
PIONEER 16X BLU-RAY Re-Writer, Reader & DVDRW All In One
EVGA nVIDIA GeForce RTX 2080 Ti 11GB XC
750W PSU - CORSAIR RM750X WINDOWS 10 PRO - 64 Bit
2 x Black 12CM Fans

My Windows is installed on a 240 gb ssd, while my programme data is stored on another Toshiba hdd

I once left the pc on for a while, and when I came back, I saw that with bsod I received error 0xc000021a.
After restarting pc, it goes to auto repair node, but then says it's been unsuccessful, and bsod happens again.


After looking around online, I tried the following:
-I went to advanced options, troubleshooting- and through command prompt tried the sfc /scannow command (screenshot attached) As you see, it could not "perform the required operation"
- the same way I tried to do the chkdsk /f /r

which, as you can see , gave me status 50 message
-finally, I tried to check disk c's partitions with diskpart command and set the primary one to active :

Apparently, this requires mbr disk.

I'm currently trying to post this from my phone, because I don't have another connected pc atm, so please, could someone help me get to the bottom of this issue- without use of another pc If at all possible- thanks before hand!

P.s. if in the wrong section of the forum, I apologise, please move to the right section. Thank you again,
Vpzneox
 
Last edited:
Solution
Do you have a win 10 installer?

The error code you got stands for - STATUS_SYSTEM_PROCESS_TERMINATED - when you get this, it means a critical process of win 10 has crashed and it has no choice but to follow. If you cannot boot, it appears its still corrupted. It could be a boot file.

If you have a win 10 installer, is there anything on on ssd you want to save onto the other drive?
boot from installer
on screen after languages, choose repair this pc, not install.
choose troubleshoot
choose advanced
choose command prompt
type notepad and press enter
in notepad, select file>open
Use file explorer to copy any files you need to save to USB or hdd

if you can move everything, I would suggest a clean install
unplug pc, remove data...
Do you have a win 10 installer?

The error code you got stands for - STATUS_SYSTEM_PROCESS_TERMINATED - when you get this, it means a critical process of win 10 has crashed and it has no choice but to follow. If you cannot boot, it appears its still corrupted. It could be a boot file.

If you have a win 10 installer, is there anything on on ssd you want to save onto the other drive?
boot from installer
on screen after languages, choose repair this pc, not install.
choose troubleshoot
choose advanced
choose command prompt
type notepad and press enter
in notepad, select file>open
Use file explorer to copy any files you need to save to USB or hdd

if you can move everything, I would suggest a clean install
unplug pc, remove data cable from 2nd drive as win 10 has a habit of putting its boot partition on another drive if given choice
reinstall win 10 on ssd - follow this guide: https://forums.tomshardware.com/faq/how-to-do-a-clean-installation-of-windows-10.3170366/

once win 10 boots off ssd by itself, unplug pc and reattach other drive. make sure its not added to boot order

Active partitions are a feature of MBR, GPT drives don't have them. Both of your drives are gpt as per asterix in last picture.
 
Solution