I am working on my friends laptop which has trouble accessing the internet through his browser. This problem just started happening and nothing was installed or uninstalled. At first when he boots and logs in, he is able to use any browser but after a minute or two they no longer work. He uses chrome, but I also tried Firefox, ie, and a portable version of chrome too, which still doesn't work. Now which is odd, when the browsers stop working, spotify will work and I can update programs such as iTunes, malwarebytes, access the windows store and everything else that needs the internet works but the browsers.
Now, entering safe is the only way the browsers will work. So this is what I have tried so far and nothing yet has worked, I ran norton, malwarebytes, and ccleaner registry cleaner. Uninstalled and reinstalled the browsers. Through the command prompt I ran "netsh int ip reset" and "netsh winsock reset" with a restart but still nothing.
Is there anything else I can try? I thought about trying sfc /scannow but I feel like that is a waste of time. Does anyone have any other ideas?
Now, entering safe is the only way the browsers will work. So this is what I have tried so far and nothing yet has worked, I ran norton, malwarebytes, and ccleaner registry cleaner. Uninstalled and reinstalled the browsers. Through the command prompt I ran "netsh int ip reset" and "netsh winsock reset" with a restart but still nothing.
Is there anything else I can try? I thought about trying sfc /scannow but I feel like that is a waste of time. Does anyone have any other ideas?
Facebook
Twitter
Instagram