[SOLVED] BSOD After Sleep ?

[dbrown1986]

First off, I have seen one or two other posts on T.H. about this issue, so I know that it is not isolated. The only reason I have made this post is that I am unable to determine exactly which driver is causing the issue. I'm only just starting down the road of programming (studying C# at the moment) and find dump files to be intimidating and difficult to read as I don't really know how to read them (yet).

The system has crashed, twice now, both times when resuming from sleep and failing a bugcheck. The last BSOD was IRQL_NOT_LESS_OR_EQUAL.

If someone with a bit more know how could take a moment to analyze this minidump and point me in the direction of the software/hardware that is causing the fault, I would be grateful; as it would help me to address the issue more quickly.

This is a day old fresh install of W11, Windows 10 previously with no sleep issues. I have a thought that this issue could have been caused by automatic driver updates from WU, so I enabled "Do not include drivers with Windows Updates" in the Policy Editor, electing to get my drivers from OEM whenever possible (as I've always tried to do).

Spoiler: System Specs

MOBO : MSI MPG X570 Gaming Edge Wifi
CPU : AMD RYZEN 5800X (Vermeer) w/ MSI MAG AIO
RAM : Trident Neo 64GB DDR4-3800Mhz
GPU : MSI Gaming Trio GeForce RTX 3090 24GB
SSD : SAMSUNG 980 Pro 2TB Gen 4 NVMe (OS)
HDD : Seagate IronWolf 16TB 7200 RPM (Misc. Files)
PSU : Corsair RM1000X 1000W 80+ Gold
DVD : LG GH24NS95
BD-R : LG WH14NS40
CARD READER : CORN All-In-One Front Panel 5.25"
NIC : Realtek 8168E Dedicated Network Card
WIRELESS : Realtek 8811AU Dedicated WiFi Dongle.
MONITOR : Vizio 40" UHDTV / MSI Optix MAG27C
WC : 2x Adesso Cybertrack H6 4K
KEYBOARD : CoolerMaster Devastator 3
MOUSE : CoolerMaster Devastator 3
OS : Windows 11 Pro
PERIPHERAL : 1024x768 7" IPS LCD AIDA64 WebKit SensorPanel

Latest Minidump: DOWNLOAD

 

[Lutfij]

Can you check and see what your current BIOS version for your motherboard is? As for your drivers, did you source all relevant drivers off of their product support site(motherboard should have most of it, except for the GPU and any add-on devices), then manually installing all drivers in an elevated command, i.e, Right click installer>Run as Administrator?

Where did you source the installer for your Windows 11?

 

[dbrown1986]

Can you check and see what your current BIOS version for your motherboard is? As for your drivers, did you source all relevant drivers off of their product support site(motherboard should have most of it, except for the GPU and any add-on devices), then manually installing all drivers in an elevated command, i.e, Right click installer>Run as Administrator?

Where did you source the installer for your Windows 11?

BIOS Rev: 1.G0 AMI UEFI in UEFI Safe Boot w/ AHCI (BIOS date 2021-12-22 ).
All drivers sourced from product pages, installers ran with elevated permissions.
OS was put on USB drive w/ Microsoft's official Windows 11 Media Creation Tool.

There is a new bios 1.H2 version, but it says Beta, and I don't play with beta versions when it comes to BIOS.

 

[dbrown1986]

UPDATE

I was able to use BlueScreenView to check the two minidump logs that I have (two crashes of the same type, after waking from sleep). The first log cited a failure in rt68cx21x64.sys and the second log in rt68cx21x64.sys and nvlddmkm.sys. I would assume the nvlddmkm.sys probably had more to do with the GPU likely being accessed when the second crash occured (the PC made it to the desktop after both wakes before blue screening).

Either way, just to be on the safe side, I used DDU in safe mode to remove my NVIDIA drivers and reinstalled them from NVIDIA's site, I also removed the OEM realtek 8168 drivers that I had installed and allowed windows to reinstall them on the next boot.

Just got home from work; and after 10 hours in sleep mode the PC has woken up and did not encounter any BSOD's. I remain hopeful that this has addressed my issue.

I appreciate the insight that anyone has had in helping to determine the issue.

 

[johnbl]

rt68cx21x64.sys is a realtek network adapter. You would update the driver from your motherboard vendor website or from realtek:
microsoft might also push out the driver via windows update. (microsoft tends to be cautious in overwriting motherboard supplied drivers and might only offer it as a user selected updated driver, where you have to approve the update)

https://www.realtek.com/en/componen...0-1000m-gigabit-ethernet-pci-express-software

 

[dbrown1986]

rt68cx21x64.sys is a realtek network adapter. You would update the driver from your motherboard vendor website or from realtek:
microsoft might also push out the driver via windows update. (microsoft tends to be cautious in overwriting motherboard supplied drivers and might only offer it as a user selected updated driver, where you have to approve the update)

https://www.realtek.com/en/componen...0-1000m-gigabit-ethernet-pci-express-software

I was able to determine that it was the RealTek driver.
It did not do this on Windows 10.
I attempted to completely remove them and install them from various sources (vendor site, motherboard site, microsoft) and the issue persists. It's either an issue with the latest driver itself at the moment, or something in windows. I wish I knew more, but I'm no good at disassembly at the moment.

On a whim, I thought perhaps that it had something to do with my networks scheduled reboot being performed while it was sleeping (4:00 AM), and that it was running into some sort of exception due to lost connection while in sleep, but I had it sleep during the day for a few hours, as well as disable the scheduled reboot; and both times the OS blue screened after waking. Once in a blue (screen) moon 😛 it wakes cleanly, but often, more than not, it crashes.

 

[johnbl]

i just attempted to look at the mindump file. it was no longer there are not shared for public access.

for sleep problems you can start cmd.exe as an admin then run
powercfg.exe /energy
then look at the report that it produces to see what problems it sees.