[SOLVED] BSOD caused by ntoskrnl.exe

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Colif

Win 10 Master
Moderator
well, with avast gone there is 1 less fix.
try steps 2 & 4 here - https://www.thewindowsclub.com/windows-update-failed-install-error-0x80240034

this might help too
right click start button
choose powershell (admin)
type SFC /scannow and press enter
once its completed, copy/paste this command into same window:
Repair-WindowsImage -Online -RestoreHealth
and press enter

SFC fixes system files, second command cleans image files, re run SFC if it failed to fix all files and restart PC

any more BSOD you get, just share the dumps and we keep picking away at it.
 

Ketchup79

Prominent
Aug 7, 2019
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Let's get the driver situation fixed first. Nvidia for video card drivers, Live update for everything on the motherboard, D-Link for the wifi adapter, and uninstall Driver Easy.

Having said that, it is a bit alarming all the different locations your crashes are coming from (even AV). It could just be drivers, but it sounds more like a bad stick of RAM. As stated above, you can run Memtest on each stick individually, or run the machine on one stick at a time to see if you can narrow down the culprit.
 
Aug 6, 2019
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I got a Blue Screen the file is in the dropbox and it's called 080819-12203-01.dmp(I don't know is it really convenient for you to find them so I'm leaving the name of the file)
 

gardenman

Admirable
Herald
It is difficult finding them each time. It's much easier when you have 1 (or several) dumps posted into a new folder each time and give the link each time. The reason is, I read multiple threads a day and it's difficult for me to keep up with each person. Anyway, I found the new one this time.

I ran the dump file through the debugger and got the following information: https://pste.eu/p/DpcD.html

File information:080819-12203-01.dmp (Aug 9 2019 - 01:01:05)
Bugcheck:DRIVER_IRQL_NOT_LESS_OR_EQUAL (D1)
Probably caused by:ntkrnlmp.exe (Process: System)
Uptime:0 Day(s), 0 Hour(s), 13 Min(s), and 27 Sec(s)

Since a specific driver isn't directly implicated this time I don't want to guess. Maybe someone else will be able to help. Wait for additional answers. Good luck.
 

Colif

Win 10 Master
Moderator
maybe edit your posts instead of making a new one every minute :)

gardenman right, dump pointing to Nt kernel which is the victim not the cause. BSOD is blaming a driver though as far as I can tell.

Can you look in system information screen and tell use what BIOS version you have on motherboard?
It is odd Gardenmans report isn't showing system info, we can normally see codes for ram sticks, and bios version.

Is this a PC you made or a brand name? If you made it, there is no reason you cannot run memtest on each ram stick as even though its new, its always possible the new sticks are bad,
 
Aug 6, 2019
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I just realized - my PC was built by Canada Computers(so there is a warranty), but it's custom, so not really a lot information about this PC online(even on their website)
 
Aug 6, 2019
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Wow, the hole day without BSODs or restarts. I guess my problem is solved. Thanks everyone who participated especially to Colif and Gardenman, appreciate all what you've done to help me.
 
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