ko888 :
Have you checked the Windows event logs that may indicate what may be causing the problem?
few errors and warnings
error1: Windows cannot access the file C:\Windows\System32\sysmain.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Host Process for Windows Services because of this error.
Program: Host Process for Windows Services
File: C:\Windows\System32\sysmain.dll
The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
- It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.
Additional Data
Error value: C000000E
Disk type: 3
error2:Faulting application name: svchost.exe_SysMain, version: 10.0.16299.15, time stamp: 0x9c786b9a
Faulting module name: ntdll.dll, version: 10.0.16299.64, time stamp: 0x493793ea
Exception code: 0xc0000006
Fault offset: 0x000000000001ef8d
Faulting process id: 0xd18
Faulting application start time: 0x01d36df3c6189072
Faulting application path: C:\WINDOWS\system32\svchost.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 8e39ef5a-f7c3-49cb-b49e-246dd87a5436
Faulting package full name:
Faulting package-relative application ID:
error3:License Activation (slui.exe) failed with the following error code:
hr=0xC004F074
Command-line arguments:
RuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=UserLogon;SessionId=1
warning1: Certificate for local system with Thumbprint 6c b8 05 d4 64 92 b2 eb c4 a9 d1 40 de e2 1c e5 f2 9a aa 6f is about to expire or already expired.
error4:Log Name: Application
Source: ESENT
Date: 12/5/2017 4:35:23 PM
Event ID: 552
Task Category: Logging/Recovery
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-3CDVHL3
Description:
wuaueng.dll (3824,R,0) SUS20ClientDataStore: The log file at "C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log" is corrupt with reason 'ValidSegmentAfterEmpty'. Last valid segment was 241, current segment is 244. The expected checksum was 8510406795903462392 (0x761b09e40be56bf8) and the actual checksum was 8510406795903462392 (0x761b09e40be56bf8). The read completed with error-code 0 (0x00000000). If this condition persists then please restore the logfile from a previous backup.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="ESENT" ></Provider>
<EventID Qualifiers="0">552</EventID>
<Level>2</Level>
<Task>3</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-12-05T15:35:23.957907500Z" ></TimeCreated>
<EventRecordID>7816</EventRecordID>
<Channel>Application</Channel>
<Computer>DESKTOP-3CDVHL3</Computer>
<Security ></Security>
</System>
<EventData>
<Data>wuaueng.dll</Data>
<Data>3824,R,0</Data>
<Data>SUS20ClientDataStore: </Data>
<Data>C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log</Data>
<Data>ValidSegmentAfterEmpty</Data>
<Data>241</Data>
<Data>244</Data>
<Data>8510406795903462392 (0x761b09e40be56bf8)</Data>
<Data>8510406795903462392 (0x761b09e40be56bf8)</Data>
<Data>0 (0x00000000)</Data>
</EventData>
</Event>
error5:wuaueng.dll (3824,R,0) SUS20ClientDataStore: Corruption was detected during soft recovery in logfile C:\WINDOWS\SoftwareDistribution\DataStore\Logs\edb.log. The failing checksum record is located at position . Data not matching the log-file fill pattern first appeared in sector isec 244 reason ValidSegmentAfterEmpty. This logfile has been damaged and is unusable.