On another PC, download the
Windows 10 media creation tool and use it to make a win 10 installer on USB
lets see if it crashes in safe mode
boot from installer
on screen after languages, choose repair this pc, not install.
choose troubleshoot
choose advanced
choose command prompt
Enter these
BOLD commands and press ENTER after each.
(Note the colon after C with no space; then the spaces which are important - one after T before / & T before { & } before B & Y before L)
C:
BCDEDIT /SET {DEFAULT} BOOTMENUPOLICY LEGACY
EXIT
You are back to the boot screen -> Shutdown the computer.
Boot back up and "immediately" start tapping F8 (That means power button - then F8).
Hopefully that should get you into Safe Mode.
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To reverse that you can use the same steps and type these (again note spaces)
C:
BCDEDIT /SET {DEFAULT} BOOTMENUPOLICY STANDARD
Restart but F8 will not work now.
now if you can get into safe mode, you could do the steps in my last post, restart PC, let it crash,, then go back into safe mode and copy the minidumps. We can uninstall drivers in safe mode, we just can't install any
if safe mode doesn't work
is there anything on C you don't want to lose? just in case
boot from installer
on screen after languages, choose repair this pc, not install.
choose troubleshoot
choose advanced
choose command prompt
type
notepad and press enter
in notepad, select file>open
Use file explorer to copy any files you need to save to USB or hdd
you can try a reset
boot from installer
on screen after languages, choose repair this pc, not install.
choose troubleshoot
choose reset this PC
choose keep files/settings (Files = library folders. Library folders = Documents, pictures, movies, music (the default folders that come with windows). Settings = logins and desktop)