Question BSOD Error "DPC_WATCHDOG_VIOLATION" on brand new 2-in-1 laptop.

[gengen12]

Hello! I bought a new Lenovo Ideapad 5 2-in-1 lately (AMD Ryzen 7 8845HS). It has been bluescreening often when I draw using the touchscreen, not always, but often.

Here is a link to the dump file: https://drive.google.com/file/d/1Recj0OuQV7HHBsFDZGVR_BMgbNwIl8KZ/view?usp=sharing
Looking at it with WinDbg, it seems like this amdgpio thing is the cause? Not sure.

So far I've tried reinstalling the chipset drivers, but after doing that it doesn't seem that amdgpio has even updated and is still on a 2024 version, or maybe that actually is supposed to be the latest version.

https://imgur.com/a/cG5suaV

https://imgur.com/a/FTjIiRC

Any help would be appreciated, thank you!!

 

[Lutfij]

First is to make sure your Lenovo 2-in-1 is on the latest BIOS version. Use the serial number on Lenovo's support site. Following that, use Display Driver Uninstaller(DDU) to remove all GPU drivers in Safe Mode, then manually install the latest GPU driver sourced from AMD's support site in an elevated command, i.e, Right click installer>Run as Administrator. One prerequisite to the latter step would be to source the latest chipset drivers from here;
https://www.amd.com/en/support/down...zen/ryzen-8000-series/amd-ryzen-7-8845hs.html
and then install in an elevated command.

Lenovo Ideapad 5 2-in-1 lately (AMD Ryzen 7 8845HS)
Please mention the SKU to the Lenovo Ideapad 2-in-1.

 

[johnbl]

unexpected driver installed:
tap-tb-0901.sys Tue Aug 12 00:45:22 2014

the bugcheck
DPC_WATCHDOG_VIOLATION (133)
DPC_QUEUE_EXECUTION_TIMEOUT_EXCEEDED

we need a kernel dump to figure this out.
the debug command should be
!dcpwatchdog

change the dump type to kernel and provide the file memory.dmp on the next crash.