BSOD Getting files ready for installation

[Quellbrunn]

Hello.
I wanted to clean install Windows 10 because I had BSODs before.
So I used secure Erase in my BIOS Menu but I simply cannot install Windows 10.
It always stucks in any % on "getting files ready for Installation".
With stuck I mean freeze, cannot move mouse at all.
Often I get the BSOD Error "Machine Check Exception".

What I have tried since then:
Updated BIOS to newest Version
Used Memtest for my Ram
Borrowed friends Ram
Took out my GPU
Took out every USB Device except Mouse and Keyboard
Took out second Monitor too
Re-installed CPU and CPU Cooler
Reconnected the SATA Cables
Changed always some Options in the Bios
Used USB 3 and USB 2
Used multiple USB Sticks
Disconnected all Drives except the SSD
Used DISKPART > list disk > select disk <number> > clean > convert gpt

Pc Specs:
Intel i7 6700k Not overclocked
EVGA GTX 1080 Classified gaming
Samsung evo 850 500 GB
2 HDDs
Be Quiet! Power Zone 650W

I literally dont know what to do anymore.
I think something with my CPU is wrong.
What I noticed too is that the "Copying Windows files" is instant from 0% to 100% but maybe ist normal dunno

 

[Colif]

Try creating this and run Intel Processor Diagnostic Tool - this is the linux version that will run off a USB so don't need windows

Machine Check Exception is also known as a WHEA error, and they can be CPU or any other hardware. We start with CPU. You done most of the things I would suggest apart from the Intel test.

 

[Quellbrunn]

So the Linux version does boot BUT it freezes after 5-10 Seconds and at the Beginning it tells me :"fast TSC calibration failed".

 

[Colif]

try USB 2 slots perhaps. One cause I seen is it may not have drivers for usb 3 on your board.

seems fast tsc is just info, not a warning. not an indication of why it freezes,

 

[Colif]

It makes me think its CPU as you checked the ram with memtest, and updated BIOS. And tried to install with everything apart from essentials installed. Tried to run two OS as well and its not playing nice.

I might get a 2nd opinion and see if any one else has a better idea before i tell you to rma CPU. Don't do anything rash while I am away

 

[Quellbrunn]

I try to get inside right now without freezes but I think I have a somewhat useful Information.
When I re-installed the CPU and the CPU Cooler I saw at the reflection of the cpu backside and found out that some Pins had small scratches.
Maybe thats the cause?

Edit: Forgot to say that I actually managed to get to work it once without freezing but I forgot to enable all cores again (had 3 cores instead of all 4 enabled cuz I thought that it may work then) so it constantly wrote an error message in the console...

 

[Colif]

I am not sure, I have asked a 2nd opinion but waiting for an answer.

If it were me I would get a shop to look at it before replacing motherboard or CPU as they would have spares and can throw a known working CPU in to test motherboard and visa versa with the CPU in another board.

 

[Quellbrunn]

I am not sure, I have asked a 2nd opinion but waiting for an answer.

If it were me I would get a shop to look at it before replacing motherboard or CPU as they would have spares and can throw a known working CPU in to test motherboard and visa versa with the CPU in another board.

Instead of using Linux I used the UEFI version now.

ipdt result: https://pastebin.com/YJgUCtZu
nic result: https://pastebin.com/1uTzQpih
pci result: https://pastebin.com/e8bTnLUF
SmbiosData result: https://pastebin.com/TsvZFM78

Summary: https://pastebin.com/an5vNVnH

EDIT: Forgot to say that at the end it said "no realtek codec found".
http://m.imgur.com/cFzvbcq if you want to see more

 

[Lauw]

maybe its just the storage device thats failing?
have you tried a different storage device?

 

[BadActor]

I think I might try breadboarding with minimal devices installed. Use default Bios settings, one stick of RAM, onboard graphics. If you have another drive, try installing Windows in that configuration. If it still fails, I would try a different PSU. Failing this, I would RMA the motherboard rather than the CPU first as it is more likely to be the problem. If you have a friend that can let you test the CPU on their system, that would be helpful.

http://www.tomshardware.com/faq/id-2176482/breadboarding-stripping-basics-troubleshooting.html

 

[Quellbrunn]

maybe its just the storage device thats failing?
have you tried a different storage device?

No but the problem is that on the 2 hdds are all my files so I would lose them if I try to create a new Partition

 

[Quellbrunn]

I think I might try breadboarding with minimal devices installed. Use default Bios settings, one stick of RAM, onboard graphics. If you have another drive, try installing Windows in that configuration. If it still fails, I would try a different PSU. Failing this, I would RMA the motherboard rather than the CPU first as it is more likely to be the problem. If you have a friend that can let you test the CPU on their system, that would be helpful.

http://www.tomshardware.com/faq/id-2176482/breadboarding-stripping-basics-troubleshooting.html

Already did it but not with an another drive because on my 2 other drives are all the important files I dont want to lose

 

[Quellbrunn]

Okay so I managed to install Windows by installing it on my SSD through an another Computer.
However Windows 10 freezes after a Minute or crashes with either a blackscreen or a BSOD.
But when there is a BSOD then it instantly restarts so I cant see the error Code.

I will make a new thread because the title is misleading. I dont have a problem with Windows Installation anymore

 

[Colif]

i won't reply to that but i can guess why its doing it. You installed win 10 on another PC and moved it to this one which has different motherboard and everything. I would do a reset which isn't a clean install, it just puts win 10 back on partition its already in. It will wipe all the wrong drivers.

Go to settings/update & security/recovery - reset this PC
If nothing on it now, choose wipe everything as it will not take very long.
this will restart PC and reinstall win 10 and maybe avoid the restarts.

 

[Quellbrunn]

i won't reply to that but i can guess why its doing it. You installed win 10 on another PC and moved it to this one which has different motherboard and everything. I would do a reset which isn't a clean install, it just puts win 10 back on partition its already in. It will wipe all the wrong drivers.

Go to settings/update & security/recovery - reset this PC
If nothing on it now, choose wipe everything as it will not take very long.
this will restart PC and reinstall win 10 and maybe avoid the restarts.

I am now stuck at the beginning where you Need to Change the Settings (time & privacy Settings).
It crashes while saying "please wait" then restarts and the same Begins.
sometimes it just freezes and I Need to turn the PC off
I had once a BSOD too
System_service_exception
win32kfull.sys

Edit: I managed to complete it.
But it still crashes and freezes.
Another BSOD:
WHEA_UNCORRECTABLE_ERROR

 

[Colif]

Driver Description: Full/Desktop Win32 Driver - been trying to work out what this does for ages. Could just go with name and assume its the desktop as its often associated with Graphics card errors, and System Service exceptions, as its a kernel driver. windows doesn't work without a desktop.

I think whatever caused 1st error that started all this is causing this. You tested CPU, you tested ram, trying a different hdd was suggested. Badactors suggestions still stand. If you have broken hardware windows won't work real well.

That Windows Hardware error Architecture error just underlines what I said. One of your bits of hardware is crashing windows.

 

[bignastyid]

MERGED QUESTION
Question from Quellbrunn : "Windows 10 freezes or crashes after 1-2 minutes. Safe mode however is fine"

Hi,
my Windows 10 is freezing or crashing after 1-2 minutes but when I run in safe mode then it does not freeze or Crash at all.
Trying to clean install was a big mistake because it freezed or crashed 1-2 minutes in the setup making it impossible to install Windows 10. I managed to "fix" it by installing my SSD on an another pc and installing Windows 10 there on my SSD.


What I have tried so far:
Updated BIOS to newest Version
Used Memtest for my Ram
Borrowed friends Ram
Took out my GPU
Took out every USB Device except Mouse and Keyboard
Took out second Monitor too
Re-installed CPU and CPU Cooler
Reconnected the SATA Cables
Changed some Options in BIOS
Used USB 3 and USB 2
Used multiple USB Sticks
Disconnected all Drives except the SSD
Tried to clean install Windows 10
Used DISKPART > list disk > select disk <number> > clean > convert gpt

I ran the Intel Processor Diagnostic Tool in UEFI Mode because Linux was not stable too.
Those are the Results:

ipdt result: https://pastebin.com/YJgUCtZu
nic result: https://pastebin.com/1uTzQpih
pci result: https://pastebin.com/e8bTnLUF
SmbiosData result: https://pastebin.com/TsvZFM78

Summary: https://pastebin.com/an5vNVnH

Pc Specs:
Intel i7 6700k Not overclocked
EVGA GTX 1080 Classified gaming
Samsung evo 850 500 GB
2 HDDs
Be Quiet! Power Zone 650W

 

[Quellbrunn]

Driver Description: Full/Desktop Win32 Driver - been trying to work out what this does for ages. Could just go with name and assume its the desktop as its often associated with Graphics card errors, and System Service exceptions, as its a kernel driver. windows doesn't work without a desktop.

I think whatever caused 1st error that started all this is causing this. You tested CPU, you tested ram, trying a different hdd was suggested. Badactors suggestions still stand. If you have broken hardware windows won't work real well.

That Windows Hardware error Architecture error just underlines what I said. One of your bits of hardware is crashing windows.

I tried to install Windows with a different HDD this time but I got 3 BSODs so far
The first one was: fbwf.sys
and the second and third one was: IRQL_NOT_LESS_OR_EQUAL

I literally dont know whats the cause of all this is now.
I think its either the processor or the Mainboard but I am not sure

 

[Lauw]

so when the installation was a succes in the other pc. did you get the bsod in the same pc or did you swap it back to the pc where the ssd came from?

assuming things is not a good idea.

 

[Quellbrunn]

I took out my SSD and installed it in an another pc to install Windows on it. The whole Installation went fine on that pc. But when I installed my SSD back into my pc then the pc always either freezes or crashes. But i had this Problem before the attempt of clean install. Thats why I wanted to clean install Windows 10. I hoped a clean install fixes the Problem. But I know for sure now that it must be a Hardware Problem because Linux freezes too

 

[Lauw]

I took out my SSD and installed it in an another pc to install Windows on it. The whole Installation went fine on that pc. But when I installed my SSD back into my pc then the pc always either freezes or crashes. But i had this Problem before the attempt of clean install. Thats why I wanted to clean install Windows 10. I hoped a clean install fixes the Problem. But I know for sure now that it must be a Hardware Problem because Linux freezes too

Did you try using another sata cable?
the PSU might be failing, so maybe you could swap the psu from the second pc to the pc with the bsod problem. and see if this solves the problem.

the last thing i think of is that the bios battery is dying. change the one from the other pc to the bsod machine to make sure that isnt the cause.

 

[Paul NZ]

You dont have to secure erase a hdd, windows setup will format it anyway.

Unplug the other 2 hdds when you reinstall windows

So whats the source of the windows install?? I would say the prob is either that or the flash drive / dvd

If you want to use GPT if the mobo supports it enable AHCI, secureboot and UEFI in the BIOS

If youre trying to install x64

 

[Quellbrunn]

I tried using an another Sata cable and its still the same.
I cant use the other psu because its not a custom pc and a noname psu with too less Watt.
I dont think my psu is the problem of all this because i kept my pc on after still being freezed for an hour. I dont think its my cmos because my bios is never resetting itself to Standard options and the time was always the same (not resetted)

 

[Quellbrunn]

I tried installing windows with only my SSD plugged in already, didnt fixed my problem.
My usb sticks are fine, its not the problem.
My Mobo only supports AHCI and RAID, literally nothing else. I checked it

 

[Lauw]

well still i believe it might be a PSU problem.

you said you succesfully installed windows on the ssd in an other computer... did you use the same mouse and keyboard to achieve this?

could you tell me which motherboard you have?