Question BSOD help please!

Mar 24, 2025
2
0
10
-Killed motherboard on original laptop

-Found second laptop, same model, seems healthier than original model, a few months older factory date

-installed my SSDs and RAM from first laptop into second laptop

Runs fine straight off the bat, then got first BSOD after about 2 hours, then every few hours/during various activities with different resource needs, sometimes gaming sometimes just browsing the web or watching youtube, from then and also more often straight-to-blackscreen crash/restarts, sometimes two in a row, sometimes an hour or a few in between

I have done so much troubleshooting based on what I can google myself from the dumps and my event viewer, updating all available model drivers from official site, memtests, hwi , windows memory diag, system refresh, updated bios, physically swapping ram sticks, DISM, SFC, DDU on gpu drivers then reinstall, and a few things I have probably forgotten to write down, appreciate any help available

Seems to run for almost half a day now without BSOD or straight-to-blackscreen crash after fresh windows install (with files kept) and multiple driver updates

link to minidumps in compressed file: https://www.dropbox.com/scl/fi/r2n3...ey=bf98xn7rwfozqyz2qjmey0c5d&st=5nflk2a8&dl=0

Thank you very much for your time on this issue
 
Last edited:
after fresh windows install (with files kept)
Keeping files is not clean Win install, which i suggest you to do.

Format OS drive and make a clean Win install. This removes all software issues (often the cause of BSoD and crashes). If issues still remain after clean Win install, then it would be time to look towards hardware issues.

As of keeping personal files, for that, you need 2nd drive.
Make clean Win install on 2nd, empty drive and keep your current OS drive as data drive, with your personal data on it (but don't boot off from it).
 
Keeping files is not clean Win install, which i suggest you to do.

Format OS drive and make a clean Win install. This removes all software issues (often the cause of BSoD and crashes). If issues still remain after clean Win install, then it would be time to look towards hardware issues.

As of keeping personal files, for that, you need 2nd drive.
Make clean Win install on 2nd, empty drive and keep your current OS drive as data drive, with your personal data on it (but don't boot off from it).
OK Thanks for the advice, can I do this using the Reset my PC function in System - Recovery, and select the option "Remove everything"?

or

Alternatively, Laptop 2 came with it's own boot drive identical to mine with a fresh install of windows (on it on the setup page), could i use that?

I don't currently have a USB thumb drive which I think I'd need for any other option (have not done this before), but either of these two options could be immediately achieved
 
Last edited:
can I do this using the Reset my PC function in System - Recovery, and select the option "Remove everything"?
Yes.

When you reinstall OS, you need to format the OS drive.
Full guide for Win10 here: https://forums.tomshardware.com/faq/windows-10-clean-install-tutorial.3170366/

In the beginning, guide shows how to create USB flash drive for installation but if you scroll down, OS installation guide starts.
Step #6 is where you need to make different choice than earlier, to get clean install (Custom) and then just follow the guide.

Same in-depth guide for Win11: https://forums.tomshardware.com/threads/windows-11-clean-install-tutorial.3831442/
 

TRENDING THREADS