Question Bsod internal_power_error

[Helibanan]

Internal_POWER_ERROR Loading screen freezes when booting Into windows

Hello! I just built a new pc with some parts used before. My ssd and hard drive is from an old Lenovo prebuilt. I have formatted my ssd (boot drive) but not the hard drive. When it’s searching for a bootable drive it takes longer than usual and sometimes freezes when showing the gigabyte logo. I look in blue screen view and it says internal_power_error. What could be the problem?

 

[Colif]

is it still slow to start? still searching for the ssd?

I still wonder why the sshd in priority boot list although it might just show all other drives, not just the sshd. If you had a USB plugged in, it might show it as well. Its main purpose is to let you boot off a device once, so its obvious why the ssd wouldn't be there. SSD would be redundant.

Just wonder if a clean install with just ssd attached might help.

Newest BIOS doesn't mention stability improvements, many bios updates do. IT might help.
LAN driver on motherboard website is older than what you have installed.. by about one month.
website - 29/5/19
PC - 1/7/19

 

[Helibanan]

is it still slow to start? still searching for the ssd?

I still wonder why the sshd in priority boot list although it might just show all other drives, not just the sshd. If you had a USB plugged in, it might show it as well. Its main purpose is to let you boot off a device once, so its obvious why the ssd wouldn't be there. SSD would be redundant.

Just wonder if a clean install with just ssd attached might help.

Newest BIOS doesn't mention stability improvements, many bios updates do. IT might help.
LAN driver on motherboard website is older than what you have installed.. by about one month.
website - 29/5/19
PC - 1/7/19

When i installed this windows my 1tb sshd wasn't plugged in. I pluggded it in after it windows was installed. I had trouble installing windows on the ssd becuase it said something about gpt. And after that it didn't boot automaticly it said "no bootable media found". I had to go in to bios and choose the ssd everytime i started my pc. It was as 1# boot priority. After the bios update it fixed itself. But it serached for drives longer than usual. I connected both the drives first when i built the pc and the ssd already had windows on from my lenovo. It didn't take long to serach for drives then. It booted like normal. But i got bluescreens.

I installed both the LAN driver and audio driver from the motherboards website

here is a video of it seraching for drives

 

[Colif]

its possible the lenovo ssd was formatted as MBR and WIn 10 can tell your motherboard is capable of GPT and threw its error written by people who don't understand English. It might have said - Windows cannot be installed to this disk. The selected disk is not of the GPT partition style”, it's because your PC is booted in UEFI mode, but your hard drive is not configured for UEFI mode

The answer to this is simply delete all the partitions on drive and click next.

The ssd is formatted as GPT now as it has an EFI partition.

Wonder what WIn 8/10 Features menu has in it on here, as its not in bios manual.

nvm, it enables secure boot and is meant to disable CSM which is enabled on yours.

Windows 8/10 Features
Allows you to select the operating system to be installed.

• Other OS (Default)
• Windows 8/10
• Windows 8/10 WHQL

CSM Support
Enables or disables UEFI CSM (Compatibility Support Module) to support a legacy PC boot process.

• Enabled - Enables UEFI CSM. (Default)
• Disabled - Disables UEFI CSM and supports UEFI BIOS boot process only.

This item is configurable only when Windows 8/10 Features is set to Windows 8/10 or Windows 8/10 WHQL.

https://www.eightforums.com/threads/secure-boot-and-windows-8-activation.56219/#post443818

So I wonder if its slow finding it cause its looking for an MBR drive when the boot drive is GPT. Try disabling CSM support on the screen above.

the default tries both which might be why its so slow to find ssd

CSM Support
Enables or disables UEFI CSM (Compatibility Support Module) to support a legacy PC boot process.
Disabled Disables UEFI CSM and supports UEFI BIOS boot process only.
Enabled Enables UEFI CSM. (Default)

your motherboard manual

 

[Helibanan]

its possible the lenovo ssd was formatted as MBR and WIn 10 can tell your motherboard is capable of GPT and threw its error written by people who don't understand English. It might have said - Windows cannot be installed to this disk. The selected disk is not of the GPT partition style”, it's because your PC is booted in UEFI mode, but your hard drive is not configured for UEFI mode

The answer to this is simply delete all the partitions on drive and click next.

The ssd is formatted as GPT now as it has an EFI partition.

Wonder what WIn 8/10 Features menu has in it on here, as its not in bios manual.

nvm, it enables secure boot and is meant to disable CSM which is enabled on yours.


https://www.eightforums.com/threads/secure-boot-and-windows-8-activation.56219/#post443818

So I wonder if its slow finding it cause its looking for an MBR drive when the boot drive is GPT. Try disabling CSM support on the screen above.

the default tries both which might be why its so slow to find ssd

your motherboard manual

You fixed it! The problem was that i had the csm support turned on. Now it boots super fast.
Is there anything else i should do with my disks?
Do you think this was the reason i was experincing bsod?

 

[Colif]

I am not sure about BSOD but at least thats 1 thing fixed. See if you get any more as that is only way to tell with BSOD. If they stop, you can assume its gone.

I am jealous of that start up speed now. MInd you I don't trust auto logon, I have had broken users before and getting logged on as a guest is no fun. Prefer to enter password myself.


My kb stays blue until i hit desktop.. guess its just the brand.

 

[Helibanan]

I am not sure about BSOD but at least thats 1 thing fixed. See if you get any more as that is only way to tell with BSOD. If they stop, you can assume its gone.

I am jealous of that start up speed now. MInd you I don't trust auto logon, I have had broken users before and getting logged on as a guest is no fun. Prefer to enter password myself.


My kb stays blue until i hit desktop.. guess its just the brand.

Thank you i will get back to you i something else happends.
Thanks

 

[Helibanan]

I am not sure about BSOD but at least thats 1 thing fixed. See if you get any more as that is only way to tell with BSOD. If they stop, you can assume its gone.

I am jealous of that start up speed now. MInd you I don't trust auto logon, I have had broken users before and getting logged on as a guest is no fun. Prefer to enter password myself.


My kb stays blue until i hit desktop.. guess its just the brand.

I got a new bsod after 3 days i ran a stress test for 8 hours with the pc on full load didn't crash. Then suddenly when i was chatting with my friends it bsod.

Here is the link
https://www.mediafire.com/file/g18xdne2asgddub/012120-6578-01.dmp/file
I dont understand why it runs fine for 2 to 3 days. Hope we can fix this
Thanks

 

[Colif]

The timing could be because whatever is causing it isn't done everyday.

Given a choice as to whether you get a BSOD once every few days or every 5 minutes, its a tough choice. More often would mean you want it fixed now... and would give us more info to work with... but every few days is just irritating. I realise you don't want either but I sure think what you experiencing is better than all the time.

Wait and see what dump reveals. if it doesn't show any driver I have a way to get it to show its face, but tis not something I suggest right away as it can cause boot loops.

 

[Helibanan]

The timing could be because whatever is causing it isn't done everyday.

Given a choice as to whether you get a BSOD once every few days or every 5 minutes, its a tough choice. More often would mean you want it fixed now... and would give us more info to work with... but every few days is just irritating. I realise you don't want either but I sure think what you experiencing is better than all the time.

Wait and see what dump reveals. if it doesn't show any driver I have a way to get it to show its face, but tis not something I suggest right away as it can cause boot loops.

Ok thanks!

 

[gardenman]

I ran the dump file through the debugger and got the following information: https://hamulateseat.htmlpasta.com/

File information:	012120-6578-01.dmp (Jan 21 2020 - 10:07:54)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: csrss.exe)
Uptime:	2 Day(s), 1 Hour(s), 58 Min(s), and 33 Sec(s)

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

Call this an educated hunch

Run DDU and instead of putting Nvidia drivers on from Nvidia, run Windows update and let it find drivers for card
https://forums.tomshardware.com/faq...n-install-of-your-video-card-drivers.2402269/

I guess I explain, a lot of the times I see win32kful.exe crash it seems to be Nvidia drivers. I didn't even look if you had Nvidia until after I saw the dump text. I almost feel like blaming Nvidia is a trap.

Since you have almost the newest bios, you could update the Intel Management Engine Interface driver (its under chipset drivers here - https://www.gigabyte.com/au/Motherboard/B360-HD3-rev-10/support#support-dl-driver-chipset )
Also a newer version of Intel Serial I/O driver there as well

 

[Helibanan]

Call this an educated hunch

Run DDU and instead of putting Nvidia drivers on from Nvidia, run Windows update and let it find drivers for card
https://forums.tomshardware.com/faq...n-install-of-your-video-card-drivers.2402269/

I guess I explain, a lot of the times I see win32kful.exe crash it seems to be Nvidia drivers. I didn't even look if you had Nvidia until after I saw the dump text. I almost feel like blaming Nvidia is a trap.

Since you have almost the newest bios, you could update the Intel Management Engine Interface driver (its under chipset drivers here - https://www.gigabyte.com/au/Motherboard/B360-HD3-rev-10/support#support-dl-driver-chipset )
Also a newer version of Intel Serial I/O driver there as well

Performed a DDU and windows installed the drivers right away
I installed the chipset and IO drivers as well. I noticed i had a some nvidia folders in my D drive. The DDU didn't delete them.

https://imgur.com/a/vVu4E0D

View: https://imgur.com/a/vVu4E0D

 

[Colif]

Well, drivers are installed on C so those might just be empty folders, they aren't likely to be live now. All drivers auto install on C

Guess we wait and see if my guess was right.

 

[Helibanan]

Well, drivers are installed on C so those might just be empty folders, they aren't likely to be live now. All drivers auto install on C

Guess we wait and see if my guess was right.

Yup
🙏

 

[Helibanan]

Well, drivers are installed on C so those might just be empty folders, they aren't likely to be live now. All drivers auto install on C

Guess we wait and see if my guess was right.

I got another bsod
https://www.mediafire.com/file/tj35alcq9vkxzpc/012320-6234-01.dmp/file
https://www.mediafire.com/file/4p5pvsfv5bsbftf/012320-6703-01.dmp/file
I got these while watching youtube in 4k

 

[gardenman]

Hi, I ran the dump files through the debugger and got the following information: https://tressierback.htmlpasta.com/

File information:	012320-6703-01.dmp (Jan 23 2020 - 04:55:07)
Bugcheck:	IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 19 Hour(s), 06 Min(s), and 48 Sec(s)

File information:	012320-6234-01.dmp (Jan 23 2020 - 05:43:42)
Bugcheck:	SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 48 Min(s), and 17 Sec(s)

BIOS info was not included in the 1st dump file. This can sometimes mean an outdated BIOS is being used.

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

both errors appear to be page file actions, probably a driver still. Neither pointed at a specific one though.

look at the 2nd post in this thread, follow the precautions I have put there, just in case. Driver verifer tests drivers, so it will find whatever is causing this. Its built into windows, it runs the drivers in ways they not designed for. Once you BSOD, upload dump and we see what it shows - https://forums.tomshardware.com/thr...nclude-in-blue-screen-of-death-posts.3468965/

 

[Helibanan]

both errors appear to be page file actions, probably a driver still. Neither pointed at a specific one though.

look at the 2nd post in this thread, follow the precautions I have put there, just in case. Driver verifer tests drivers, so it will find whatever is causing this. Its built into windows, it runs the drivers in ways they not designed for. Once you BSOD, upload dump and we see what it shows - https://forums.tomshardware.com/thr...nclude-in-blue-screen-of-death-posts.3468965/

Hi! I ran the driver verifier and followed the guide that you linked. After restarting my pc it booted right when it came to the log on screen whole pc just crashed. No bsod in the minidump files. I booted into safe mode and turned driver verifier off now i can boot into windows normally.

 

[Colif]

grrr... talk about playing hard to get. try running this and I see if it can tell me anything - https://www.sysnative.com/forums/pages/bsodcollectionapp/

sometimes if crash happens before login it doesn't record it anywhere.. since you not logged in.

motherboard - Gigabyte B360 HD3
Storage - 120gb ssd & 1tb sshd

what are the rest of the parts? Actually, nvm this as the sysnative file will show me that.

 

[Helibanan]

grrr... talk about playing hard to get. try running this and I see if it can tell me anything - https://www.sysnative.com/forums/pages/bsodcollectionapp/

sometimes if crash happens before login it doesn't record it anywhere.. since you not logged in.

motherboard - Gigabyte B360 HD3
Storage - 120gb ssd & 1tb sshd

what are the rest of the parts? Actually, nvm this as the sysnative file will show me that.

https://www.mediafire.com/file/yt78eiyaebr1k9r/SysnativeFileCollectionApp.zip/file

PSU: CORSAIR VS 650 WATT
RAM: 16 GB 2666MHZ HYPER X FURY
GRAPICHS : GTX 970

 

[Colif]

5 dumps showing in there, so i sent link to a friend, we see what they show

last 3 application errors were AUDIODG.exe which I believe is Microsoft Audio Device Graph.

WUDFhost.exe has been crashing as well - Some Windows drivers run in user mode (such as USB drivers), specifically in a process running the executable image WUDFHost.exe.
https://www.neuber.com/taskmanager/process/wudfhost.exe.html
I think the problem is probably the Kraken, maybe its drivers? Are there any newer drivers for the Kraken? Synapse was crashing up until 7th Jan.

last BSOD on here was 23rd, I can't tell what it was. there are others around who understand the results of this better than I do but they haven't been around much.

 

[Helibanan]

5 dumps showing in there, so i sent link to a friend, we see what they show

last 3 application errors were AUDIODG.exe which I believe is Microsoft Audio Device Graph.

WUDFhost.exe has been crashing as well - Some Windows drivers run in user mode (such as USB drivers), specifically in a process running the executable image WUDFHost.exe.
https://www.neuber.com/taskmanager/process/wudfhost.exe.html
I think the problem is probably the Kraken, maybe its drivers? Are there any newer drivers for the Kraken? Synapse was crashing up until 7th Jan.

last BSOD on here was 23rd, I can't tell what it was. there are others around who understand the results of this better than I do but they haven't been around much.

When i open an admin program it makes a little crack sound in my headset. Maybe the audio driver. I saw microsoft audio device graph at high cpu usage one time it was at like 25% usage. How do i do a clean reinstall of the audio driver?

 

[Colif]

Well, it's not the realtek drivers as they don't do USB. So you need to uninstall and reinstall Synapse as the headphones would use it.

http://drivers.razersupport.com/ind...ads&_a=view&parentcategoryid=239&pcid=0&nav=0

I got that link from here - https://support.razer.com/gaming-headsets-and-audio/razer-kraken-71-v2/

 

[Helibanan]

Well, it's not the realtek drivers as they don't do USB. So you need to uninstall and reinstall Synapse as the headphones would use it.

http://drivers.razersupport.com/ind...ads&_a=view&parentcategoryid=239&pcid=0&nav=0

I got that link from here - https://support.razer.com/gaming-headsets-and-audio/razer-kraken-71-v2/

reinstalled the software still makes the crack noise when i open admin apps. See if it fixed it self

https://imgur.com/a/F9PgztB

View: https://imgur.com/a/F9PgztB

 

[Colif]

I wonder if the drivers for razer are any newer. the driver package maybe but that doesn't mean the individual drivers themselves are newer. Some makers just keep using old drivers if they worked.

these were the old ones

Oct 26 2016	rzendpt.sys	Razer RzEndPt driver https://www.razer.com/
Oct 26 2016	rzudd.sys	Razer Rzudd Engine Driver https://www.razer.com/

guess we find out if I was right. The 5 dumps in the sysnative file aren't obvious. One on 16th could have been lan drivers although yours are from March last year, so not exactly old.

Mar 07 2019

rt640x64.sys

Realtek NICDRV 8169 PCIe GBE Family Controller driver

is it all apps or just discord? reddit link