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Question BSOD Issue - ntoskrnl.exe - - - Tried several things but no luck ?

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Jan 22, 2022
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Hello,


Recently I've been having random crashes on my PC. I've tried several things at this point now but to no avail. It started approximately two weeks ago, on 01/09/22. I was share screening some youtube video on discord for a friend and my computer completely froze up, did that audio glitch noise and so I hard shut it down. I figured it was a one off crash. When I booted back up, I would periodically have my share screen crash on discord (not the computer, just had to reshare the discord screen) A few hours later, it began blue screen crashing at random intervals.

I tried changing a bunch of discord settings, (hardware acceleration, completely reinstalled discord). Nothing seemed to work. I did DDU and a fresh install in Safe Mode, reinstalled all of my lan/audio drivers, did a BIOS update, sfc scan - nothing worked. The crashes were seemingly random, but seemed to happen more when I was playing a game or sharescreening on discord.

So finally and reluctantly, I did a Windows Recovery (Using the Keep Personal Files setting) via the Cloud option. I reinstalled most of my programs (steam, discord, etc) and things were fine for a few days. Then the crashes started again. I moved the RAM around and booted in various configs. I Ran MemTest86+ for 9 consecutive clean passes (image attached). I ran Prime 95 for a few hours, ran FurMark several times to stress test GPU/CPU. Was completely fine for both of them, nothing insane on the temps. I've consulted with several knowledgeable friends and have probably tried a few other things not mentioned here but nothing helps. The crashes are completely random - I've been in bed reading at 1 am, CPU idle for hours, and noticed the light from the monitors change and see it blue screen. I reboot, it crashes again in 10 seconds. Then it's fine for 4 days of usage (gaming, discord, browsing) before I get another crash.

View: https://imgur.com/a/s1tz5JF
-Various bluescreens and their error messages, as well as the MemTest86+ 9 pass screenshot. One bluescreen was just two white dots on the screen(this one didn't showup in bluscreenview)

https://drive.google.com/file/d/1dmrNNkQ4yBGWZ0XvM-IaZguHprcm0yei/view?usp=sharing- Contains the MiniDump files for BlueScreenView (let me know you need me to upload these elsewhere -this link should not be restricted and should be open to all if I did the settings in MyDrive right)

https://drive.google.com/file/d/1Rwev0Ws_t1BsZHwTHh4D0vPf95FJVf-_/view?usp=sharing - Slightly newer dump - shortly after I posted this thread it crashed twice consecutively. It made me do the windows repair/diagnosing thing then rebooted as normal, but I have included this log as well in case it is needed.

List of Components:

CPU: Intel Core i7-9700K
GPU: Nvidia RTX 2070S (Super)
SSD: Intel 660p NVMe PCIe M.2 1TB
SSD: Tcsunbow X3 1TB
RAM: G.SKILL Ripjaws V DDR4 3200 C16 2x16GB
MBD: Asrock Z390 Pro4


Please let me know if you need any other information from me, or if I have formatted this thread incorrectly . I'll be monitoring this thread regularly and will try to respond quickly. I am extremely grateful for any expertise or insight that anyone can offer.
 
Last edited:
I removed them both (at least I think I did correctly, I actually googled them with gardenman's post and found a steam thread explaining how to remove them). Since then I've only had one crash (computer completely froze, no BSOD) and no BSODs. I will update if I get another crash.
 
I ran the dump file through the debugger and got the following information: https://jsfiddle.net/465m2vp7/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

File information:021122-7656-01.dmp (Feb 11 2022 - 18:22:22)
Bugcheck:PFN_LIST_CORRUPT (4E)
Probably caused by:memory_corruption (Process running at time of crash: steamwebhelper.exe)
Uptime:0 Day(s), 0 Hour(s), 09 Min(s), and 01 Sec(s)

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 
PFN List Corrupt - PFN = page frame number.

Windows and almost all the OSs use Page Frame Number Database in order to have a track of virtually allocated pages to know which page must be freed or evicted or if a page needs to be cached and etc.

All of these kinds of stuff manages through a list, called Page Frame Number (PFN). A long list of explanation about the states of every physically and virtually allocated pages and its corresponding attributes.

too much info

I think its on the CPU. Error occurred in virtual memory.

I would suggest running the verifer again and see if it finds anything else.
 
i ran driver verifier again with the same settings per your link and restarted - no BSOD on restart. So I'm back on my computer and it feels weirdly sluggish. Should I try and force a BSOD by playing a game?