Question BSOD Issue - ntoskrnl.exe - - - Tried several things but no luck ?

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Jan 22, 2022
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Hello,


Recently I've been having random crashes on my PC. I've tried several things at this point now but to no avail. It started approximately two weeks ago, on 01/09/22. I was share screening some youtube video on discord for a friend and my computer completely froze up, did that audio glitch noise and so I hard shut it down. I figured it was a one off crash. When I booted back up, I would periodically have my share screen crash on discord (not the computer, just had to reshare the discord screen) A few hours later, it began blue screen crashing at random intervals.

I tried changing a bunch of discord settings, (hardware acceleration, completely reinstalled discord). Nothing seemed to work. I did DDU and a fresh install in Safe Mode, reinstalled all of my lan/audio drivers, did a BIOS update, sfc scan - nothing worked. The crashes were seemingly random, but seemed to happen more when I was playing a game or sharescreening on discord.

So finally and reluctantly, I did a Windows Recovery (Using the Keep Personal Files setting) via the Cloud option. I reinstalled most of my programs (steam, discord, etc) and things were fine for a few days. Then the crashes started again. I moved the RAM around and booted in various configs. I Ran MemTest86+ for 9 consecutive clean passes (image attached). I ran Prime 95 for a few hours, ran FurMark several times to stress test GPU/CPU. Was completely fine for both of them, nothing insane on the temps. I've consulted with several knowledgeable friends and have probably tried a few other things not mentioned here but nothing helps. The crashes are completely random - I've been in bed reading at 1 am, CPU idle for hours, and noticed the light from the monitors change and see it blue screen. I reboot, it crashes again in 10 seconds. Then it's fine for 4 days of usage (gaming, discord, browsing) before I get another crash.

View: https://imgur.com/a/s1tz5JF
-Various bluescreens and their error messages, as well as the MemTest86+ 9 pass screenshot. One bluescreen was just two white dots on the screen(this one didn't showup in bluscreenview)

https://drive.google.com/file/d/1dmrNNkQ4yBGWZ0XvM-IaZguHprcm0yei/view?usp=sharing- Contains the MiniDump files for BlueScreenView (let me know you need me to upload these elsewhere -this link should not be restricted and should be open to all if I did the settings in MyDrive right)

https://drive.google.com/file/d/1Rwev0Ws_t1BsZHwTHh4D0vPf95FJVf-_/view?usp=sharing - Slightly newer dump - shortly after I posted this thread it crashed twice consecutively. It made me do the windows repair/diagnosing thing then rebooted as normal, but I have included this log as well in case it is needed.

List of Components:

CPU: Intel Core i7-9700K
GPU: Nvidia RTX 2070S (Super)
SSD: Intel 660p NVMe PCIe M.2 1TB
SSD: Tcsunbow X3 1TB
RAM: G.SKILL Ripjaws V DDR4 3200 C16 2x16GB
MBD: Asrock Z390 Pro4


Please let me know if you need any other information from me, or if I have formatted this thread incorrectly . I'll be monitoring this thread regularly and will try to respond quickly. I am extremely grateful for any expertise or insight that anyone can offer.
 
Last edited:
Jan 22, 2022
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I removed them both (at least I think I did correctly, I actually googled them with gardenman's post and found a steam thread explaining how to remove them). Since then I've only had one crash (computer completely froze, no BSOD) and no BSODs. I will update if I get another crash.
 

gardenman

Splendid
Moderator
I ran the dump file through the debugger and got the following information: https://jsfiddle.net/465m2vp7/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

File information:021122-7656-01.dmp (Feb 11 2022 - 18:22:22)
Bugcheck:PFN_LIST_CORRUPT (4E)
Probably caused by:memory_corruption (Process running at time of crash: steamwebhelper.exe)
Uptime:0 Day(s), 0 Hour(s), 09 Min(s), and 01 Sec(s)

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

Win 11 Master
Moderator
PFN List Corrupt - PFN = page frame number.

Windows and almost all the OSs use Page Frame Number Database in order to have a track of virtually allocated pages to know which page must be freed or evicted or if a page needs to be cached and etc.

All of these kinds of stuff manages through a list, called Page Frame Number (PFN). A long list of explanation about the states of every physically and virtually allocated pages and its corresponding attributes.

too much info

I think its on the CPU. Error occurred in virtual memory.

I would suggest running the verifer again and see if it finds anything else.
 
Jan 22, 2022
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i ran driver verifier again with the same settings per your link and restarted - no BSOD on restart. So I'm back on my computer and it feels weirdly sluggish. Should I try and force a BSOD by playing a game?