Question BSOD issues on a second-hand PC ?

[staticOdyessey]

So I got an older system for cheap from a friend whos a pretty big enthusiast, since he has his new one and the old one was just collecting dust. He said the RAM is completely new but besides that everything else is old.

I was playing a couple of games then it crashed and I got multiple BSODs (all of those older ones are from the 15th in the dmp folder). After that I found a post on here and it said to try and disable core performance boost and it should run better. Well I did that and it pretty much fixed it. But then I turned it back on today and it crashed once with a BSOD then it was just straight to a restart twice, I'm not sure if its related but when I enable the default profile1 xmp the bios just crashes or something, and I've got to reset it, take the battery out etc.

It's an OneDrive link, not sure why it shows up like that, if anyone could take a look I would greatly appreciate it because if it's hardware thats failing I'd rather make use of his 2 weeks money back guarantee, plus I'm not sure how much of a performance loss im getting running it with the core performance boost disabled.

 

[johnbl]

bugcheck 0x124 called from the CPU core 0 memory bank 0 (internal cpu memory)
system uptime was 2 hours
cpu was running underclock at the time.

first guess would be a CPU fan that is not spinning or clogged with dust.
I will look at the memory.dmp file and see if I can decode the thermal zones to see if it was overheated.

looks like the cpu did Flags: 0x00000003 Throttling Initialized
and hit a thermal trip point
i am guessing the cpu overheated and called a bugcheck to stop the problem.
the second bugcheck was called by the cpu because of a error in the level 1 cache
this would be consistent with a overheating CPU. the system uptimer was 2 hrs 8 minutes. so it is less likely to be a PSU problem (unless the PSU took 2 hours to overheat)

I would blow dust out of the cpu fan and make sure the fan spins up.
the thermal data reported looked wrong but it i find the info is often wrong in the debugger. the key point was the thermal protection triggers were within 1 degree of the current temps. I expect they were triggered and the cpu was reset.

first the cpu is throttled, if it continues to heat then the protection circuits reset the cpu or the CPU starts to get errors that reset the cpu.
I tried to check your modules but most have been reported as modified. This could be due to the bugcheck 0x124 cpu error which is a CPU panic condition and it just saves what it can to the memory dump.

 

[staticOdyessey]

bugcheck 0x124 called from the CPU core 0 memory bank 0 (internal cpu memory)
system uptime was 2 hours
cpu was running underclock at the time.

first guess would be a CPU fan that is not spinning or clogged with dust.
I will look at the memory.dmp file and see if I can decode the thermal zones to see if it was overheated.

looks like the cpu did Flags: 0x00000003 Throttling Initialized
and hit a thermal trip point
i am guessing the cpu overheated and called a bugcheck to stop the problem.
the second bugcheck was called by the cpu because of a error in the level 1 cache
this would be consistent with a overheating CPU. the system uptimer was 2 hrs 8 minutes. so it is less likely to be a PSU problem (unless the PSU took 2 hours to overheat)

I would blow dust out of the cpu fan and make sure the fan spins up.
the thermal data reported looked wrong but it i find the info is often wrong in the debugger. the key point was the thermal protection triggers were within 1 degree of the current temps. I expect they were triggered and the cpu was reset.

first the cpu is throttled, if it continues to heat then the protection circuits reset the cpu or the CPU starts to get errors that reset the cpu.
I tried to check your modules but most have been reported as modified. This could be due to the bugcheck 0x124 cpu error which is a CPU panic condition and it just saves what it can to the memory dump.

The fans were running but I dont think they ran at full speed, just downloaded fancontrol and set the cpu fanspeed to 100% and ran cinebench with no crashes, sat at 90 degrees, it's a 5800x though.

Ill test more tomorrow but I think this was it, do you got any suggestions on the xmp issue? When I enable the default profile1 xmp the bios just crashes, on boot it's a black screen and I've got to reset the bios, take the battery out etc.

 

[johnbl]

The fans were running but I dont think they ran at full speed, just downloaded fancontrol and set the cpu fanspeed to 100% and ran cinebench with no crashes, sat at 90 degrees, it's a 5800x though.

Ill test more tomorrow but I think this was it, do you got any suggestions on the xmp issue? When I enable the default profile1 xmp the bios just crashes, on boot it's a black screen and I've got to reset the bios, take the battery out etc.

thermal max for 5800x cpu is 90 degrees C.
can you set the cpu fan speed to max in bios?
if your temp was in F that would be 32 C (and that is pretty cold for a active cpu)

 

[staticOdyessey]

thermal max for 5800x cpu is 90 degrees C.
can you set the cpu fan speed to max in bios?
if your temp was in F that would be 32 C (and that is pretty cold for a active cpu)

It was in celsius, sorry for not clarifying, I probably can set the cpu fan speed to max but the program fancontrol seems to do the trick just as well?

 

[staticOdyessey]

thermal max for 5800x cpu is 90 degrees C.
can you set the cpu fan speed to max in bios?
if your temp was in F that would be 32 C (and that is pretty cold for a active cpu)

Hello, I thought I had fixed the issue but unfortunately the issue persists, I got these BSOD along with a couple of random restarts out of the blue, any help on what hardware needs replacing would be greatly appreciated.

One thing I've noticed is that, it happens randomly under load, it can sometimes go for a day or two without crashing then the next its twice in an hour and again no restarts, also I received news from my friend that the CPU has been amazon rmd, he actually still has warranty

Minidump.rar
Event viewer shows crticial error 41 Kernel Power 15 times the last week
Considering these errors first stopped when I turned off cpu boosting in bios I'm just starting to think the CPU might be the culprit.

 

[ubuysa]

Can you please download the SysnativeBSODCollectionApp and save it to the Desktop. Then run it and upload the resulting zip file to a cloud service with a link to it here. The SysnativeBSODCollectionApp collects all the troubleshooting data we're likely to need. It DOES NOT collect any personally identifying data.

You can of course look at what's in the zip file before you upload it, most of the files are txt files. Please don't change or delete anything though. If you want a description of what each file contains you'll find that here.