Question BSOD Kernel Secuirty Check - BUGCHECK_ERROR 139 parameter 3 from minidump

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Colif

Win 10 Master
Moderator
wow, I saw Firefox and thought, its going to be lan drivers...

But error stack is all dxgmms2 & dxgkrnl which means its GPU drivers
Aug 16 2019 - atikmdag.sys - ATI Radeon Kernel Mode driver
Aug 16 2019 - atikmpag.sys - ATI video card driver

Drivers on Acer website are 2015, so thats not going to help. Need newer ones for the non disabled card.
 

sariaabdeali

Prominent
Jan 21, 2019
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it could be a driver that is just not showing its head in the dumps. Sometimes it just takes time to figure out which driver is to blame as a lot of the time, the error text just mentions windows

Its possible its the GPU driver that crashed on the 23rd, since its still there.

Getting a crash every day is likely more annoying for you than it is me, and maybe one of them might show a driver name.

If you get impatient waiting for it, you could read my 2nd post in this thread but although the process is built into win 10, it can cause boot loops, so its why I have steps in post I suggest you take, and why I don't suggest it right away or without caution - https://forums.tomshardware.com/threads/handy-details-to-include-in-blue-screen-of-death-posts.3468965/
wow, I saw Firefox and thought, its going to be lan drivers...

But error stack is all dxgmms2 & dxgkrnl which means its GPU drivers
Aug 16 2019 - atikmdag.sys - ATI Radeon Kernel Mode driver
Aug 16 2019 - atikmpag.sys - ATI video card driver

Drivers on Acer website are 2015, so thats not going to help. Need newer ones for the non disabled card.
so what do you suggest?
  1. As you know i tried updating all drivers including the non disabled gpu (integrated with cpu) which caused a bsod because after successfully installing the non disabled gpu, it tried installing the disabled one too because the installer is bundled with both i think.
  2. Only way to have gpu driver is by letting windows install them from device manager
  3. Should i somehow try and install drivers for disabled gpu and then disable it ?
  4. The disabled gpu doesnt have a drivers at all, so its not like i have installed drivers and then disabled it....it doesnt have a driver installed at all !
  5. Could my CPU (integrated gpu) be failing ? XD
  6. Could it be related to the charging/volts at which laptop is running/charging because connector of the port is visibly burnt
  7. connector that goes to mobo from charging port
  8. Could it be the battery? since it has 72% wear on hwmonitor...or the charging adapter ?
Thanks !
 

sariaabdeali

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Jan 21, 2019
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Since the non integrated has no drivers installed, it can only be the ones used by the CPU
AMD A10-7300 Radeon R6
https://www.amd.com/en/support/previous-drivers/apu/amd-series-processors/amd-a10-series-apu-for-laptops/a10-7300-radeon-r6-graphics
5. Its part of the CPU, sure hope not.
6-8 Maybe, I am not an expert on laptops. I just do software, never owned a laptop myself.
i have come to the conclusion that, once my laptop bsods and i shut it down after the 100% (we are collecting data) loading on the bsod, if i try to start the laptop again right away it will keep giving me bsods.
Only solution for this is to not start the laptop after a bsod and let it rest for the rest of the day and start the laptop the next day and it will work fine.
will provide a couple of bsod dump links tomorrow if the laptop starts.
planning on repairing windows using flash drive, and trying clean boot and some stress tests.
I have almost GIVEN UP and have no idea what to do.
would switching to linux somehow solve my issue?
anyone know WHAT TO DO next please help...
Thanks
 

sariaabdeali

Prominent
Jan 21, 2019
20
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510
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i have come to the conclusion that, once my laptop bsods and i shut it down after the 100% (we are collecting data) loading on the bsod, if i try to start the laptop again right away it will keep giving me bsods.
Only solution for this is to not start the laptop after a bsod and let it rest for the rest of the day and start the laptop the next day and it will work fine.
will provide a couple of bsod dump links tomorrow if the laptop starts.
planning on repairing windows using flash drive, and trying clean boot and some stress tests.
I have almost GIVEN UP and have no idea what to do.
would switching to linux somehow solve my issue?
anyone know WHAT TO DO next please help...
Thanks
dump links:
https://1drv.ms/u/s!Ahtff0c6L85dgQ8wcSeXgUxvg-1n?e=F4bSuy

https://1drv.ms/u/s!Ahtff0c6L85dgQwt6BgA6Twi64g4?e=MOQzMQ

https://1drv.ms/u/s!Ahtff0c6L85dgQ5XDiukIX10fx66?e=jhveQg

https://1drv.ms/u/s!Ahtff0c6L85dgQ1oHe10Q6tmsbES?e=o8GabH

i think the last 2 dumps didnt get created successfully, this was the result of me trying to start the laptop after a bsod.
 

gardenman

Admirable
Moderator
Yes the last dumps were not created. They were 0 bytes long which means they are invalid. Results for other dumps: https://jsfiddle.net/tz1jrm5v/show (Note you don't have to view this, this is mostly for Colif. It is however safe to "run the fiddle".)
File information:081220-40718-01.dmp (Aug 11 2020 - 10:44:37)
Bugcheck:KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:memory_corruption (Process: WerFaultSecure.exe)
Uptime:0 Day(s), 0 Hour(s), 01 Min(s), and 54 Sec(s)

File information:MEMORY.DMP (Aug 11 2020 - 10:44:37)
Bugcheck:KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:Pool_Corruption (Process: WerFaultSecure.exe)
Uptime:0 Day(s), 0 Hour(s), 01 Min(s), and 54 Sec(s)
This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 
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sariaabdeali

Prominent
Jan 21, 2019
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it would maybe, only as linux is less stressing on hardware.
Clean installed windows yesterday night...no bsod the entire time until a new windows update was installed today...not sure if the update caused the bsod or not because its the same ntoskernel thats causing it....have a suspicion that the integrated gpu is dying too.
Also, disabling the display driver seems to solve that problem but then cpu is getting hammered even on low level tasks.
bsod minidumps below:
https://1drv.ms/u/s!Ahtff0c6L85dgRnopvTCpVy8I7Tt?e=H6uHOl

https://1drv.ms/u/s!Ahtff0c6L85dgRqWPgn45NepBri7?e=nMuIcv

https://1drv.ms/u/s!Ahtff0c6L85dgRtKGIOzpKc1sSPV?e=djbrAg
 

gardenman

Admirable
Moderator
Hi, I ran the dump files through the debugger and got the following information: https://jsfiddle.net/Lj30v4qr/show This link is for Colif or anyone else wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:081520-32921-01.dmp (Aug 15 2020 - 09:03:08)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 21 Hour(s), 57 Min(s), and 32 Sec(s)

File information:081520-32906-01.dmp (Aug 15 2020 - 11:52:40)
Bugcheck:BAD_POOL_CALLER (C2)
Probably caused by:memory_corruption (Process: MsMpEng.exe)
Uptime:0 Day(s), 0 Hour(s), 04 Min(s), and 40 Sec(s)

File information:081520-30593-01.dmp (Aug 15 2020 - 12:21:22)
Bugcheck:KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:memory_corruption (Process: System)
Uptime:0 Day(s), 0 Hour(s), 28 Min(s), and 16 Sec(s)
This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 
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