[SOLVED] BSOD Memory management

[Brkari]

Hi all, i'm having problems with my new computer build, keep getting BSOD for memory management most of the time as well as some other ones, (page file and another i can't remember) been having these issues since i upgraded my computer. I have reinstalled windows, still have the same issues, even done a clean install and formatted the hdd by using their bootable usb installer.
The BSOD can come at random times as well, last one i had, i was downloading Halo MCC on steam while playing spotify. But also had them when playing games (WoW, D3 and Rimworld) some of them i had youtube or netflix on the other screen.

Have run the windows memory diagnostic, and it tells me there is no problem. Also changed it so it did more passes and that showed no problems.
All drivers are up to date and I don't overclock anything.

Current specs are
Motherboard - MSI X470 GAMING PLUS MAX AM4 DDR4 ATX
Processor - AMD Ryzen 5 3600 6-Core Processor 3.60 GHz
RAM - Corsair Vengeance LPX DDR4 DRAM 2133MHz 32gb (4 x 8gb )
Graphics Card - MSI gtx 1060 6gb
HDD - WD blue 1TB (windows is installed on this)
SSD - Crucial MX500 1TB SSD (used for games only)

Could it be because of my HDD it's a good 5ish years old. And my new computer case (https://www.ebuyer.com/859070-eg-argon-atx-rgb-tower-gaming-case-apcase) the HDD sits in front of my PSU (SSD is in a different location in the case.)

 

[Colif]

are the ram sticks on the motherboard memory compatibility list?
click compatibility on the right and then memory by RX3000
https://www.msi.com/Motherboard/support/X470-GAMING-PLUS-MAX#support-cpu

having ram that has been tested to work with CPU and motherboard is always a good place to start with Ryzen. Using untested ram can lead to BSOD like these.

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

copy that file to documents

upload the copy from documents to a file sharing web site, and share the link in your thread so we can help fix the problem



If BSOD survive reinstalls its unlikely to be windows. In other words, its likely to be hardware. Can be ram, storage, CPU, motherboard, PSU - probably in that order.

ram - Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. Memtest is created as a bootable USB so that you don’t need windows to run it

Could it be because of my HDD it's a good 5ish years old.

Could be, page file is on the hdd. Its classified as memory as far as windows is concerned.

Storage - https://support.wdc.com/downloads.aspx?lang=en&p=3

Ram & storage are the most likely two, we look at others if those pass.

 

[Brkari]

For the 3 bsod that ive had today since reinstalling windows.
https://drive.google.com/drive/folders/1FuWN4sgxhHYXtszmphm2gYEme9l_TswY?usp=sharing
as for the ram compatibility i cant see it on the list. but not sure on the model i have, (https://www.ebuyer.com/719221-corsa...ram-2133mhz-c13-memory-kit-cmk16gx4m2a2133c13) if its the last bit of that (cmk16gx4m2a2133c13) then its not on that list.

 

[gardenman]

Hi, I ran the dump files through the debugger and got the following information: https://jsfiddle.net/hocj9a5w/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

Spoiler

File information:	111220-32609-01.dmp (Nov 12 2020 - 12:00:16)
Bugcheck:	MEMORY_MANAGEMENT (1A)
Probably caused by:	memory_corruption (Process: WerFault.exe)
Uptime:	0 Day(s), 2 Hour(s), 38 Min(s), and 05 Sec(s)

File information:	111220-30671-01.dmp (Nov 12 2020 - 09:01:13)
Bugcheck:	MEMORY_MANAGEMENT (1A)
Probably caused by:	memory_corruption (Process: WerFault.exe)
Uptime:	0 Day(s), 0 Hour(s), 07 Min(s), and 04 Sec(s)

File information:	111220-30156-01.dmp (Nov 12 2020 - 08:08:04)
Bugcheck:	MEMORY_MANAGEMENT (1A)
Probably caused by:	memory_corruption (Process: svchost.exe)
Uptime:	0 Day(s), 0 Hour(s), 21 Min(s), and 45 Sec(s)

Possible Motherboard page: https://www.msi.com/Motherboard/X470-GAMING-PLUS-MAX.html
You have the latest BIOS already installed.

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

werfault = windows error reporting.

having 2 16gb sets in PC could also be reason, the sticks you have are sold as 16gb sets. Just because both sets are the same ram, doesn't mean they will work together. There is a reason 32gb sets with 4 sticks cost more. They test sticks to make sure they work together.

See if it is any better with just 2 sticks (might be fun working out which ones match)

https://www.corsair.com/us/en/Categories/Products/Memory/VENGEANCE-LPX/p/CMK16GX4M2A2133C13

none of the corsair ram tested for board was the latency of your sticks, most are 16 or higher.

that could also be the reason.