Question BSOD new pc

[Ant3se]

Hi guys!

I have a completely new pc made by me for the first time ( im not a pro) in November last year. I had several freezes,reboots,black screen and bsod in random moments. I have updated all drivers with the help of ccleaner, checked for errors with ram (I did a 16 hr memtest check from bios), checked for viruses, cleaned and corrected errors in system registry, problems seem to be decreasing but bsod still present. I don't know what to do anymore I'm really tired and I really need someone to help me figure out what the problem is.

This is my build:
CPU: Intel(R) Core(TM) i9-14900KS 3.20 GHz
GPU: MSI GeForce RTX 4090 Ventus 3X E OC 24 GB
Motherboard: ASUS ROG Maximus Z790 Hero
PSU: ASUS ROG Netzteil THOR-1000P2-GAMING 1000 W
RAM: x 2 Corsair DDR5-RAM Vengeance 6600 MHz 2x 32 GB
SSD: x1 Samsung 990 Pro (4000 GB, M.2 2280) x1 Samsung 990 Pro (1000 GB, M.2 2280)
COOLER: ASUS ROG Ryujin III 360 ARGB

And here are the dmp files.
9.03.2025.dmp
15.03.2025.dmp

I really wish that someone can figure out what the problem is once and for all.

 

[Lutfij]

Welcome to the forums, newcomer!

First off, did you manually install all drivers for your motherboard/platform, sourcing drivers from here;

ROG MAXIMUS Z790 HERO | Gaming motherboards｜ROG - Republic of Gamers｜ROG Global

The ROG Maximus Z790 Hero makes builds soar with its immense 20-stage power solution, hyperspeed DDR5 memory, and next-gen PCIe 5.0 connectivity. It features five M.2 SSD slots with heatsinks, Thunderbolt™ 4 and USB 3.2 Gen 2x2 support, Wi-Fi 6E, AI Overclocking, AI Cooling II, AI Networking...

rog.asus.com

installing them in an elevated command, i.e, Right click installer>Run as Administrator or did you let the OS download and install drivers it thought was right for your platform?

Speaking of motherboards, what BIOS version are you on for your motherboard?

I have updated all drivers with the help of ccleaner,
Big mistake. Never use 3rd party app's to tell you if your platform is pending any updates.

DropBox says that 15.03.2025.dmp has issues downloading but the first file shows up with intelppm.sys as the trigger using WinDBG.

 

[Ant3se]

Welcome to the forums, newcomer!

First off, did you manually install all drivers for your motherboard/platform, sourcing drivers from here;

ROG MAXIMUS Z790 HERO | Gaming motherboards｜ROG - Republic of Gamers｜ROG Global

The ROG Maximus Z790 Hero makes builds soar with its immense 20-stage power solution, hyperspeed DDR5 memory, and next-gen PCIe 5.0 connectivity. It features five M.2 SSD slots with heatsinks, Thunderbolt™ 4 and USB 3.2 Gen 2x2 support, Wi-Fi 6E, AI Overclocking, AI Cooling II, AI Networking...

rog.asus.com

installing them in an elevated command, i.e, Right click installer>Run as Administrator or did you let the OS download and install drivers it thought was right for your platform?

Speaking of motherboards, what BIOS version are you on for your motherboard?

I have updated all drivers with the help of ccleaner,
Big mistake. Never use 3rd party app's to tell you if your platform is pending any updates.

DropBox says that 15.03.2025.dmp has issues downloading but the first file shows up with intelppm.sys as the trigger using WinDBG.

Hi thank you for the answer!
I will go in order:
I had installed all the drivers through that page including BIOS and firmware (obviously also the gpu drivers through the nvidia site), the only one I left out was ''rog game first VI''. Now I ran a check of all the drivers again by trying ''run as administrator''. I found that the SATA driver was not installed (maybe it affects crashes?).

The BIOS version is 2801.

Surely you are right about CCLeaner, I only updated some audio and bluetooth drivers by using it. It keeps telling me that I should update two drivers: Intel(R) SMBus- 7A23 and Intel(R) SPI (flash) Controller 7A24. But I am not sure what they are and using the tool from the intel site (intel driver and support assistant) it seems that everything is up to date.

Regarding the last part of the message,I was not downloading anything and was just watching a livestream. It is not very clear to me, but I think this ''intelppm.sys'' is the problem? what could I try to do?