BSOD on "New" gaming PC, just can't figure out the problem! Help!

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JMS230

Honorable
Jul 24, 2013
67
0
10,630
Alright so here it goes. I built this computer about 3 months ago and there have been problems ever since. When I first started it up, I was excited to play BF3 because I had saved up for almost a year. So I started the game up and 5 minutes later I hear "RRRRRRRRR" and then a blue screen pops up. The error code is 0x0000007E (FFFFFFFFC0000005, FFFFF80002A941E0,
FFFFF880009A9788, FFFFF880009A8FE0) The last two or three perameters have changed from the MANY times this error has occured. So I have been on other forums trying to figure this out and I just can't. The error also has happened while downloading a game, starting up a game, watching a youtube video (Well I was also downloading a game at the same time as the video so I don't know what caused it there), and while loading a custom zombie map on Call of Duty World at War. The games it has happened on are: Battlefield 3, Battlefield 4, Crysis 3, Borderlands, Planetside 2, and Battlefield Bad Company 2. BlueScreenView says it is cause by ntoskrnl.exe. What I have done in the past three months is, reinstall windows and have done reformats, replaced the RAM, replaced the Motherboard, replaced the Power Supply, ran driver verifier (Didn't blue screen while it was running for 24 hours), took out the graphics card and used integrated graphics and when I did that the game didn't "blue" screen but it went black screen and made the same "RRRRRRRRR" sound as the bluescreen and when windows booted up again the same message popped up and the DMP files were the same. I have no overclocks on the system. People on the other forums told me it was memory corruption. I just found out though that the intel usb 3.0 drivers caused all kinds of problems and a guy had a picture of his blue screen and it was the same as mine. So I uninstalled them and it seemed to have fixed the problem so I told the person on the other forum to mark it as solved but about 10 minutes ago the same blue screen happened when playing Battlefield 4. I am honestly desperate at this point because I have spent so much time and money trying to get this thing going. I'll link the DMP files I have here.

Sytems Specs:

i7 3770k
EVGA GTX 670 FTW
ASUS P8Z77-V LE PLUS
Seagate Barracuda 1TB 7200RPM HDD
8GB Kingston HyperX 1600 MHz RAM (On QVL for mobo) had 8GB of G.Skill 1600 MHz RAM before I replaced them with the kingston set.
Corsair TX750 V2 PSU
24x DVD Burner
Windows 7 Home Premium 64-Bit (OEM)

DMP files: http://sdrv.ms/1b81yu4
 
Solution


Well, it looks like a hyper-threading problem doesn't it?

I would say run the four to see what happens and then maybe we should try to find an update that fixes a Windows compatibility issue.

But we may have to face up to the fact that a controller on the CPU is malfunctioning.

Haven't tried all 4 cores enabled without hyperthreading, just 2 cores without hyperthreading (Which was fine for a 2 hour session of play time) and 2 cores with hyperthreading (which bluescreened in ~5 minutes)
 


Well, it looks like a hyper-threading problem doesn't it?

I would say run the four to see what happens and then maybe we should try to find an update that fixes a Windows compatibility issue.

But we may have to face up to the fact that a controller on the CPU is malfunctioning.
 
Solution


Ran 4 cores no hyperthreading for an hour. No bluescreen. With hyperthreading, bluescreen in 5-10 minutes. Looks like it's the problem.
 


Okay.

Job number one is to Update BIOS if you can.

It does appear to be common knowledge that some games won't run with hyper-threading at all.

Some blame the game.

Do you have any other games available to you to try?
 


I'll update the BIOS. But I don't think it's the game because I know a lot of people who play Battlefield 3 with hyperthreading. Plus it's happened in other games and while downloading games. And now I've been playing Battlefield 4 for like 8 hours no blue screen.
 


I know I'm so glad I can. If a BIOS update fixes things, that'd be great! Thanks for the help, would have never expected it to be hyperthreading! If the BIOS updated does nothing, I'm going to RMA the CPU.
 


Good call.

You are welcome dude. I am glad I was I able to help you track the problem down...

... eventually. :)

Let me know any of the outcomes of the next stages. I'd be interested to see a final successful resolution.

As a final step before RMAing, check Windows Updates for compatibility fixes.

You never know.:)
 


BIOS update didn't help. But when the blue screen happened the "RRRRRRRR" sound higher pitched for whatever reason.
 
Are you sure?

How about disabling the sound device in Device Manager.

If it can't make a sound, it might do something else.

If you still get a blue screen then you will have ruled out a conflict between the graphics and sound devices.

Have you tried your video card in an alternative slot on the motherboard?

I don't recall if we tried this or not?
 


Well I've actually tried already without sound drivers installed, same thing. And the GPU has been used on 2 motherboards now and has been taking out before so another slot wouldn't help.
 


I got my new CPU in the mail, installed it and I'm going to test it out now.
 

Alright, it's been about 4 days now since I got my new cpu, no bluescreen while playing any games during that time.
 


Excellent. It looks like you cracked it.

Solving this problem should help you in your process of solving in-game conundrums.

Now you can advance to the next level and play. :)

Good luck buddy and I hope all your PC issues are behind you.

Merry Christmas.
 


Yup, still no problems! Thanks for the help! So glad I can use it just in time for the Christmas break. Merry Christmas to you to!