Question BSOD- Ryzen 5600x during gaming

[DegraNL]

Since installing my new Aorus A520 ELITE with bios version f12 and my new Ryzen 5600x CPU I've been experiencing WHEA Undetectable errors during gaming. However, not all games give these. Some examples which do give are Apex Legends, Valheim and sometimes Escape from Tarkov. Details of the WHEA Undetectable error are as follows:

- System

- Provider

[ Name] Microsoft-Windows-WHEA-Logger
[ Guid] {c26c4f3c-3f66-4e99-8f8a-39405cfed220}

EventID 18

Version 0

Level 2

Task 0

Opcode 0

Keywords 0x8000000000000000

- TimeCreated

[ SystemTime] 2021-07-11T13:02:45.5119889Z

EventRecordID 34120

- Correlation

[ ActivityID] {dccc3f0b-8e1c-406d-aefa-138f7219eeee}

- Execution

[ ProcessID] 4160
[ ThreadID] 5032

Channel System

Computer DESKTOP-3R8QNF7

- Security

[ UserID] S-1-5-19


- EventData

ErrorSource 3
ApicId 8
MCABank 0
MciStat 0xbc00080001010135
MciAddr 0x257c89f30
MciMisc 0xd01a0ffe00000000
ErrorType 9
TransactionType 1
Participation 256
RequestType 3
MemorIO 256
MemHierarchyLvl 1
Timeout 256
OperationType 256
Channel 256
Length 936
RawData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
The undetailed error code is 'Cache hierarchy error' on Processor-APIC-id: 8

The second WHEA logger is:

- System

- Provider

[ Name] Microsoft-Windows-WHEA-Logger
[ Guid] {c26c4f3c-3f66-4e99-8f8a-39405cfed220}

EventID 18

Version 0

Level 2

Task 0

Opcode 0

Keywords 0x8000000000000000

- TimeCreated

[ SystemTime] 2021-07-11T13:02:45.5119517Z

EventRecordID 34119

- Correlation

[ ActivityID] {72ed7f58-60f7-461b-a1b1-26653279de3c}

- Execution

[ ProcessID] 4160
[ ThreadID] 4692

Channel System

Computer DESKTOP-3R8QNF7

- Security

[ UserID] S-1-5-19


- EventData

ErrorSource 3
ApicId 0
MCABank 27
MciStat 0xbaa000000000080b
MciAddr 0x0
MciMisc 0xd01a0ffe00000000
ErrorType 10
TransactionType 256
Participation 0
RequestType 0
MemorIO 2
MemHierarchyLvl 3
Timeout 0
OperationType 256
Channel 256
Length 936
RawData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
With the undetailed explanation: Bus/interconnect error on processor-APIC id 0

I have already used OCCT and stressed my cpu to its limits without any bluescreen. I also removed two out of the four RAM sticks twice to see if it was a memory malfunction. I haven't tried Memtest86 yet. Is my CPU broken or can I fix it? My motherboard also doesnt support OC, So I cant turn off PBO, which I read online might be the cause. Can anyone help me?

 

[Colif]

I used Windows Media Creation Tool to do a new install. I used the option 'keep personal data and apps'. Still gives a BSOD when playing Apex Legends. Did I do something wrong?

it probably won't help the situation but this isn't a clean install. You can't keep personal data and apps and Clean install. Cleans wipe entire boot drive, there is no where to save the data and apps. So you may have upgraded the install as its possible you had an earlier version of windows but then the drivers could be all wrong for hardware.

You might find an actual clean install fixes problem, or it might not.

follow this guide if you decide to try: https://forums.tomshardware.com/faq/how-to-do-a-clean-installation-of-windows-10.3170366/

 

[mishan]

@DegraNL have you tried playing with Curve Optimizer? Do you have access to that in your BIOS? I was reading some of the comments in the AMD community thread I linked above and tried setting the optimizer to +8 on all the cores. So far so good. I've been running some pretty heavy Chia plotting loads as well as more normal work loads. I have also watched videos while playing games and plotting Chia.

I'm currently at almost 6 days of uptime! I decided to try tweaking the optimizer instead of turning off Core Performance Boost. Hope this helps!

EDIT: 8 days!

 

[mishan]

Over 23 days without any crashes now. I tried so many other things in the BIOS like adding voltage offsets to boost voltage to Vcore and Vsoc. I'm not really a big BIOS tuner. I buy fancy boards with nice BIOSes but my expectation is that they're stable with the default configuration.

Anyone reading this thread, play with your Curve Optimizer. I hope this helps someone.