Question BSOD (SYSTEM SERVICE EXCEPTION) ntoskrnl.exe

Jul 21, 2020
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So as the title says, random bsod and mostly thats the code, checked on bluescreenview that is the culprit driver, tried sfc, diskchck, reset pc, updated all driver via driver booster, memtest also nothing detecter,updated windows 10 to latest, my specs is : i5 4460 3.2ghz 4th gen
8gb ram
Gtx 1050 ti
Asus h381md mobo
500gb hdd
Any possible fix here? I cant play anygame without a bsod happening.
 

Colif

Win 10 Master
Moderator
Can you go to C;/windows/minidump
copy the minidump files to documents
upload the copies from documents to a file sharing web site, and share the link in your thread so we can help fix the problem

Driver booster can and sometimes will install the wrong drivers so its not as helpful as it might seem.

this motherboard? - https://www.asus.com/Motherboards/H81MD/HelpDesk_Download/
NTOSKRNL = windows kernel. It handles all driver requests, power management, and memory management. It sits between Hardware and Applications. It got blamed but its not the cause
 
Jul 21, 2020
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Can you go to C;/windows/minidump
copy the minidump files to documents
upload the copies from documents to a file sharing web site, and share the link in your thread so we can help fix the problem

Driver booster can and sometimes will install the wrong drivers so its not as helpful as it might seem.

this motherboard? - https://www.asus.com/Motherboards/H81MD/HelpDesk_Download/
NTOSKRNL = windows kernel. It handles all driver requests, power management, and memory management. It sits between Hardware and Applications. It got blamed but its not the cause

https://www.dropbox.com/sh/c8i8ez7yfehw5gi/AAAcoH2iQyO5Tf1rYkihJbbTa?dl=0
hi thanks for the reply there is the link for the minidump its in a folder, yes that is the mobo, already uninstalled driver booster hope for a clearer reason for this constant bsod, or else might have to buy a new pc unit lol.
 

gardenman

Distinguished
Moderator
Hi, I ran the dump file through the debugger and got the following information: https://pastebin.com/4qS0KnC3

File information:072120-35578-01.dmp (Jul 21 2020 - 13:22:09)
Bugcheck:SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:memory_corruption (Process: Registry)
Uptime:1 Day(s), 14 Hour(s), 14 Min(s), and 52 Sec(s)

Possible Motherboard page: https://www.asus.com/us/Motherboards/H81MD/
You have the latest BIOS already installed, version 3602.

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

Win 10 Master
Moderator
Filter Manager file or fltmgr.sys is responsible for making sure that all the file that is stored in a user’s hard drive stay in their respective locations. The Blue Screen error SYSTEM SERVICE EXCEPTION (fltmgr.sys) is caused due to an error with the driver responsible for enabling the communication between the hardware and the computer. This means that this driver allows the direct access to the internal hardware from the CPU itself.
https://www.thewindowsclub.com/fltmgr-sys-blue-screen-windows
your error isn't blaming that file but its mentioned in the dump.

Who makes the hdd?
how many times did you check the ram in memtest?
 
Jul 21, 2020
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Filter Manager file or fltmgr.sys is responsible for making sure that all the file that is stored in a user’s hard drive stay in their respective locations. The Blue Screen error SYSTEM SERVICE EXCEPTION (fltmgr.sys) is caused due to an error with the driver responsible for enabling the communication between the hardware and the computer. This means that this driver allows the direct access to the internal hardware from the CPU itself.
https://www.thewindowsclub.com/fltmgr-sys-blue-screen-windows
your error isn't blaming that file but its mentioned in the dump.

Who makes the hdd?
how many times did you check the ram in memtest?
Probably twice per week? But got frequent memtest because of the constant bsod happening found no error,

Im sorry what do you mean by who made the hdd? The brand? Or is it possible the hdd is faulty? Even though windows detect it as ok in drive status? Sorry bout this kinda new in pc hardware
 

Colif

Win 10 Master
Moderator
Im sorry what do you mean by who made the hdd? The brand? Or is it possible the hdd is faulty? Even though windows detect it as ok in drive status? Sorry bout this kinda new in pc hardware
I mean who is its manufacturer
right click start
choose device manager
click the arrow next to Disk Drives, it should give you a description or code for drive.
Seagate drives, for instance, start with ST. Western Digital = WDC
A lot of hdd makers have their own tests we can run to confirm they are okay. Windows isn't the best way to confirm it, though chkdsk can show signs.

memtest - did you mean the windows memory test or did you download memtest and run it off USB?
 
Jul 21, 2020
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I mean who is its manufacturer
right click start
choose device manager
click the arrow next to Disk Drives, it should give you a description or code for drive.
Seagate drives, for instance, start with ST. Western Digital = WDC
A lot of hdd makers have their own tests we can run to confirm they are okay. Windows isn't the best way to confirm it, though chkdsk can show signs.

memtest - did you mean the windows memory test or did you download memtest and run it off USB?
hello sorry for the late reply, i ran the windows memory test, and my hdd is seagate
 

Colif

Win 10 Master
Moderator
wait and see what next BSOD shows, as one isn't enough to get an accurate picture. Rarely does it show the driver name responsible.

Yes, it could be Nvidia drivers, they are always suspect.
 
Jul 21, 2020
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wait and see what next BSOD shows, as one isn't enough to get an accurate picture. Rarely does it show the driver name responsible.

Yes, it could be Nvidia drivers, they are always suspect.
So far haven't had anymore bsod, because i try to keep my gaming to a minimum. Probably some poorly optimized games
 

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