BSOD System_Service_exception error

[ChumP]

Here's some detailed information:

Bug Check String: SYSTEM_SERVICE_EXCEPTION
Bug Check Code: 0x0000003b
Parameter 1: 00000000`c0000005
Parameter 2: fffff960`007c6cf9
Parameter 3: fffff880`0aee90d0
Parameter 4: 00000000`00000000
Caused by driver : cdd.dll
Caused by address: cdd.dll+6cf9
File description: Canonical Display Driver
Crash Address: ntoskrnl.exe+71f00

Can anyone tell me what's the problem? Thank you

 

[johnbl]

just a guess, but you will get this bugcheck if you have windows 7 RTM build 7600 and have installed a new graphics driver. If so, you need to install windows 7 service pack 1 + updates or you will bugcheck in cdd.dll
cdd.dll = windows Canonical Display Driver. (it is a old bug fixed 5 years ago)

 

[ChumP]

I just installed a new Graphics Card and also a new Graphics driver......But i don't know what SP i have..under Windows edition it only says "Windows 7 Ultimate.... Coyright blah blah blah..".

 

[johnbl]

try running the command
winver.exe

it should say the build number
or run control panel, windows update and scan for updates.
Note: some hacked versions of windows block the updates and lie about the versions.

I just installed a new Graphics Card and also a new Graphics driver......But i don't know what SP i have..under Windows edition it only says "Windows 7 Ultimate.... Coyright blah blah blah..".

 

[ChumP]

Microsoft Windows
Version 6.1 (Build 7600)
Is the Bugged version?

 

[johnbl]

yep, you need to install the service pack and updates. You might be able to turn off any desktop background and block any screen savers to get more time to do the install. If i remember correctly the CDD.dll tries to incorrectly make a buffer in the graphic card memory for screen saver/background changes and would crash graphics drivers. All the new graphics drivers prevent it now a it results in a windows bugcheck in windows code rather than in GPU code.

Microsoft Windows
Version 6.1 (Build 7600)
Is the Bugged version?

 

[ChumP]

When i got the BSOD i was alt tabbing Counter strike Global Offensive.
The game resolution is 1024x768 and the desktop resolution is 1440x900 so it takes some time to alt tab

 

[johnbl]

I think the driver just assumes that its buffer was still in memory but the GPU paged it out because of the game.
try and turn off all of the screen savers and background updates and see if you still hit the problem. Note: you will still hit other graphics related bugs in the old windows code. (desktop windows manager bugs (dwm))

When i got the BSOD i was alt tabbing Counter strike Global Offensive.
The game resolution is 1024x768 and the desktop resolution is 1440x900 so it takes some time to alt tab