BSOD system_service_exception (netio.sys)

Rocwen Colondo

Distinguished
Jun 2, 2013
108
5
18,685
Hey!
as the title states I have a problem which is the infamous BSOD and i get with no noticeable pattern :/ most of the time it is system_service_exception (netio.sys) but few times it comes up as Kmode_exception_not_handles(netio.sys) or page fault in nonpaged area ... i ran full memtest86 and got 0 errors except this warning (ram may be vulnerable to high frequency row hammer bit flips) - which as far as i know is not related .. and i have tried updating all my drivers both manually and with some softwares.
any help would be really appreciated , Thanks in advance !
P.S. zip file is attached below
https://drive.google.com/open?id=0B6_4fE5DhVRWcno1ci0zRVVyNVU
 
Solution
Try removing/updating Avast
BeDDaisy is anti cheat software sold with a number of games. Check you have latest LAN drivers.

Old drivers:
ISCTD64.sys: Tue Nov 27 2012 - Intel Smart Connect Technology Driver - remove or replace
VBoxUSBMon.sys: Tue Sep 15 2015 - your version of virtual box is 2 years old
Update razer drivers, they are from 2015
MBfilt64.sys Thu Jul 30 2009 - this is part of Realtek HD Audio but it seems very old. I have seen it on a few peoples PC though so it might be okay? Can get latest version here: https://www.tenforums.com/drivers-hardware/5993-latest-realtek-hd-audio-driver-version.html

These 2 might effect netio.sys as its related to networking

idmwfp.sys: Wed Jan 27 2016 - Internet Download...

Rocwen Colondo

Distinguished
Jun 2, 2013
108
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are you sure i even have that installed .. as far as I know I didn't install such a thing , then now im trying to uninstall it but to no avail ... i can't find it in control panel programs and cant find it in C:\Program Files\NVIDIA Corporation directory so any idea how to uninstall it ? supposing you are sure i have it :/
 

BringerOfTea

Reputable
it seems like it could be a bunch of things, I picked only the top of what google presented me with a search for netio.sys... though I would perhaps recommend a clean install if you got a lot of clutter as it might be just as time efficent as trying to pinpoint the culprit... it is seemingly software related so thats my best advice. clean install of your OS
 

Rocwen Colondo

Distinguished
Jun 2, 2013
108
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ill go to that as a last resort , i will wait and hope if someone could read my dump files and help me with my specfic case if not i guess ill do a clean install of my OS - it might be a bit problematic though since i dont have the key or a cd (i got windows from win7 to 10 free update)
 

BringerOfTea

Reputable


shouldnt be an issue since activation is linked to your accounr at microsoft. So if youve created one, it should follow.

https://account.microsoft.com/account

you should be able to find your device here if you've linked it.

And still there is the option to go for a accesibilty update as well, from win 7 or win 8.1

Just saying :)
 

gardenman

Splendid
Moderator

Hi, I ran the dump file(s) through the debugger and got the following information: https://pastebin.com/VM31MsK9

File: 063017-4562-01.dmp (Fri Jun 30 13:59:01.485 2017)
BugCheck: [PAGE_FAULT_IN_NONPAGED_AREA (50)] {fffff9614952003c, 0, fffff8013f72bc7a, 2}
Warning: Unable to verify timestamp for: BEDaisy.sys
Probably caused by: BEDaisy.sys (Process: System)

File: 071217-4718-01.dmp (Wed Jul 12 15:16:07.270 2017)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)] {c0000005, fffff801b15c107f, ffffd00025c3aa60, 0}
Warning: Unable to verify timestamp for: aswStm.sys
Probably caused by: NETIO.SYS (Process: AvastSvc.exe)

File: 072617-5562-01.dmp (Wed Jul 26 14:38:09.700 2017)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)] {c0000005, fffff8011f13107f, ffffd00022334a60, 0}
Warning: Unable to verify timestamp for: aswStm.sys
Probably caused by: NETIO.SYS (Process: AvastSvc.exe)

File: 051017-4781-01.dmp (Wed May 10 09:59:00.553 2017)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)] {c0000005, fffff800ecf3107f, ffffd00026704a60, 0}
Warning: Unable to verify timestamp for: aswStm.sys
Probably caused by: NETIO.SYS (Process: AvastSvc.exe)

File: 053117-4703-01.dmp (Wed May 31 16:49:20.289 2017)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)] {c0000005, fffff8007d73107f, ffffd00022437a60, 0}
Warning: Unable to verify timestamp for: aswStm.sys
Probably caused by: NETIO.SYS (Process: AvastSvc.exe)

File: 060917-5015-01.dmp (Fri Jun 9 06:09:19.639 2017)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)] {c0000005, fffff8001b24107f, ffffd000244cda60, 0}
Warning: Unable to verify timestamp for: aswStm.sys
Probably caused by: NETIO.SYS (Process: AvastSvc.exe)

File: 061317-4500-01.dmp (Tue Jun 13 16:15:59.479 2017)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)] {c0000005, fffff8019d200d83, ffffd0002261db40, 0}
Warning: Unable to verify timestamp for: aswStm.sys
Probably caused by: NETIO.SYS (Process: AvastSvc.exe)

File: 061317-4765-01.dmp (Tue Jun 13 02:07:55.278 2017)
BugCheck: [KMODE_EXCEPTION_NOT_HANDLED (1E)] {ffffffffc0000005, fffff8016ea00a6e, 0, c4}
Probably caused by: NETIO.SYS (Process: System)

File: 061317-4781-01.dmp (Tue Jun 13 02:38:18.460 2017)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)] {c0000005, fffff80135b60d83, ffffd000247b8b40, 0}
Warning: Unable to verify timestamp for: aswStm.sys
Probably caused by: NETIO.SYS (Process: AvastSvc.exe)

File: 062517-4453-01.dmp (Sun Jun 25 16:59:18.880 2017)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)] {c0000005, fffff8012f38107f, ffffd00022b03a60, 0}
Warning: Unable to verify timestamp for: aswStm.sys
Probably caused by: NETIO.SYS (Process: AvastSvc.exe)
I can't help you with this. Wait for someone else to reply. Good luck.
 

Colif

Win 11 Master
Moderator
Try removing/updating Avast
BeDDaisy is anti cheat software sold with a number of games. Check you have latest LAN drivers.

Old drivers:
ISCTD64.sys: Tue Nov 27 2012 - Intel Smart Connect Technology Driver - remove or replace
VBoxUSBMon.sys: Tue Sep 15 2015 - your version of virtual box is 2 years old
Update razer drivers, they are from 2015
MBfilt64.sys Thu Jul 30 2009 - this is part of Realtek HD Audio but it seems very old. I have seen it on a few peoples PC though so it might be okay? Can get latest version here: https://www.tenforums.com/drivers-hardware/5993-latest-realtek-hd-audio-driver-version.html

These 2 might effect netio.sys as its related to networking

idmwfp.sys: Wed Jan 27 2016 - Internet Download Manager
npf.sys : Fri Jun 25 2010 - NPF stands for NetGroup Packet Filter Driver (I don't know what this is but its 7 years old and could be cause) - https://www.winpcap.org/
 
Solution

Rocwen Colondo

Distinguished
Jun 2, 2013
108
5
18,685


Thank you for the help , i hope it works !
so far i have uninstalled avast and IDM(internet download manager) aswell as removed npf.sys and ISCTD64.sys and updated my motherboard lan drivers to the last ones , as for razer drivers i found no update and now ill remove the VBoxUSMMon.sys ... I hope that solves my case .. thanks in advance !