Question BSOD - - - Video_Memory_Management_Internal ?

[Heyitsakhil]

Started in December 2022, (maybe after an update: I am not sure I remember exactly if the update was a problem, I have updated my laptop multiple times since then). Recently reinstalled windows and also changed the RAM last week, it worked fine for a week so I thought I was in the clear. But it happened again just now. When BSOD starts, it van happen multiple times, but the laptop can also go for week like it did without the error. Please help.

Laptop specs: AMD Ryzen 5 5600H with radeon graphics
Nvidia GeForce 1650
8 GB ram
dmp link https://www.dropbox.com/scl/fi/krpq...ey=06yzl2h5iavb52mo4tf6mszz9&st=b8qwajzx&dl=0

 

[Colif]

Does it crash at desktop or in games? I ask as the Nvidia GPU is used in games, but the AMD one is used on Desktop

File: 060924-10062-01.dmp (Jun 9 2024 - 06:54:22)
BugCheck: [VIDEO_MEMORY_MANAGEMENT_INTERNAL (10E)]
Probably caused by: memory_corruption (Process: System)
Uptime: 8 Day(s), 8 Hour(s), 54 Min(s), and 31 Sec(s)

report - mostly for me

Acer Nitro (Bios V1.11)
Windows 11 installed.

Acer haven't updated GPU drivers on their site since 2022. AMD have:
https://www.amd.com/en/support/down...yzen/ryzen-5000-series/amd-ryzen-5-5600h.html

I would suggest running DDU in safe mode, uninstall AMD display drivers, boot into normal mode and update them using one from above link

How To - How to perform a CLEAN install of your video card drivers.

Updated 9-19-19 How to do a CLEAN install of your graphics card drivers using the Wagnard tools Display Driver Uninstaller A major issue on many systems is the presence of multiple graphics card drivers or drivers that have been incompletely uninstalled followed by the installation of...

forums.tomshardware.com

If its in games, do the same but reinstall Nvidia drivers.