[SOLVED] bsod while idle

verma17

Prominent
Mar 8, 2020
28
1
535
My pc bsod's while idle and I have no idea why it is doing so, it's been happening for over a year at this point, only happens when the pc is idle or when I'm doing some non-heavy stuff like web browsing, so far it has never crashed while under heavy load. Crashes happen with a different stop code every time and sometimes bluescreen viewer identifies, ntsokrnl or npfp.sys files as culprits. I've tested my ram sticks, and they passed memtest without any errors.

https://drive.google.com/file/d/1w6P6Nbyh4Gx4wxQ0MzhBV40StGGSKTm9/view?usp=sharing - minidump files

http://speccy.piriform.com/results/vk4RR4oo4nIsTyCTx1flFkV - specs (i run the ram at 3200mhz, I recently changed it 1600mhz to check if that was causing the issue)
 
Last edited:
Solution
My pc bsod's while idle and I have no idea why it is doing so, it's been happening for over a year at this point, only happens when the pc is idle or when I'm doing some non-heavy stuff like web browsing, so far it has never crashed while under heavy load. Crashes happen with a different stop code every time and sometimes bluescreen viewer identifies, ntsokrnl or npfp.sys files as culprits. I've tested my ram sticks, and they passed memtest without any errors.

https://drive.google.com/file/d/1w6P6Nbyh4Gx4wxQ0MzhBV40StGGSKTm9/view?usp=sharing - minidump files

http://speccy.piriform.com/results/vk4RR4oo4nIsTyCTx1flFkV - specs (i run the ram at 3200mhz, I recently changed it 1600mhz to check if that was causing the...
My pc bsod's while idle and I have no idea why it is doing so, it's been happening for over a year at this point, only happens when the pc is idle or when I'm doing some non-heavy stuff like web browsing, so far it has never crashed while under heavy load. Crashes happen with a different stop code every time and sometimes bluescreen viewer identifies, ntsokrnl or npfp.sys files as culprits. I've tested my ram sticks, and they passed memtest without any errors.

https://drive.google.com/file/d/1w6P6Nbyh4Gx4wxQ0MzhBV40StGGSKTm9/view?usp=sharing - minidump files

http://speccy.piriform.com/results/vk4RR4oo4nIsTyCTx1flFkV - specs (i run the ram at 3200mhz, I recently changed it 1600mhz to check if that was causing the issue)
Try this step by step (read till end):
  • Disconnect from internet
  • Uninstall gpu driver DDU (clean and do not restart).
  • Uninstall all the processors on device manager (should be 16 on yours, also when it asks for restart, click on no) and the chipset in control panel like this:
    unknown.png


  • Restart the pc to bios, and update to the latest bios. Then go to bios again after update and load default or optimized settings, find HPET or High Precision Event Timer and disable that, then save and exit.

  • boot up to windows and install the latest Chipset driver, reboot and go to power plan and choose amd ryzen balanced, then connect to internet.

  • Install the latest nvidia driver.

    *do this all offline until reboot after installing chipset driver, also you may reboot to bios after all of this to set the XMP (and previous settings you did). Download needed files (highlighted word) before doing step 1, do the step by orders.

  • Run cmd as admin, then do chkdsk /x /f /r, after that do sfc /scannow

  • And check windows update if there is any and install them (except in optional update).
  • Make sure the psu connected to the gpu is 1 pcie cable per 1 slot (use main cable, not the branches/split) like this:
    unknown.png
 
Solution

verma17

Prominent
Mar 8, 2020
28
1
535
Try this step by step (read till end):
  • Disconnect from internet
  • Uninstall gpu driver DDU (clean and do not restart).
  • Uninstall all the processors on device manager (should be 16 on yours, also when it asks for restart, click on no) and the chipset in control panel like this:
    unknown.png


  • Restart the pc to bios, and update to the latest bios. Then go to bios again after update and load default or optimized settings, find HPET or High Precision Event Timer and disable that, then save and exit.

  • boot up to windows and install the latest Chipset driver, reboot and go to power plan and choose amd ryzen balanced, then connect to internet.

  • Install the latest nvidia driver.

    *do this all offline until reboot after installing chipset driver, also you may reboot to bios after all of this to set the XMP (and previous settings you did). Download needed files (highlighted word) before doing step 1, do the step by orders.

  • Run cmd as admin, then do chkdsk /x /f /r, after that do sfc /scannow

  • And check windows update if there is any and install them (except in optional update).
  • Make sure the psu connected to the gpu is 1 pcie cable per 1 slot (use main cable, not the branches/split) like this:
    unknown.png
Tried everything you suggested, it's still happening :(