[SOLVED] BSOD While playing CSGO or GTA V

[GuilleX7]

So this BSOD has been quite a pain for a while. A year ago, I did the first change to my rig, which is adding a 6TB HDD. Nothing else, I never overclocked or messed with anything related to the CPU or GPU, yet I get BSOD while playing certain games.

And I say certain games because they don't necessarily have to be demanding games. For example, I can run The Witcher 3 perfectly, not a single issue for the whole day. But if I launch CSGO and get into a competitive matchmaking session, chances is I'm going to get at least one BSOD. So far it has happened only with CSGO and GTA V Online. Every other game seems to run smoothly which I find strange.

I'm suffering from two types of BSOD while playing those two games:
CLOCK_WATCHDOG_TIMEOUT
and
WHEA_UNCORRECTABLE_ERROR

The latter WHEA is by far the most common, appearing around 80% of the cases but both errors occur under the same circumstances, so I can't really tell the pattern for each one. And here's another clue: Whenever I have a BSOD while playing a game, usually I get another one after restart, when I login and windows starts opening all of the programs set to run by default (steam, discord, etc). And when I check, that's where my Processor is running at 100% so my first thought is that the source has to be the Processor, but I find it weird that it must be the reason behind it since I had this setup for years and this issue only started less than a year ago.

So far I've tried running System file checker (CMD) and DISM PC health repair (CMD) which found some broken files and apparently healed them, but BSOD keeps happening, as well as checking for BIOS Updates even though I'm apparently running the latest BIOS for my mobo (from 2016??).

I also ran Intel Processor Diagnostic Tool and I got the classic WHEA BSOD at the Math test stage. I will post both dump files, one from this test and the other one for while I was running GTA V

Everything to me points at the CPU but I heard it could also be the PSU or Mobo so if anyone can read the dump files and give me some sort of accurate diagnostic it would be nice. If it is possible to get this fixed without having to replace or buy new hardware that would be better.

-------------------------------------------------
Specs:
OS : Windows 10 64-bit
Processor: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)
Motherboard: ASUS ATX DDR3 2600 LGA 1150 Motherboards Z97-K/CSM
RAM: 2x8GB (16GB)
GPU: ASUS STRIX GeForce GTX 980 Overclocked 4 GB DDR5 256-bit DisplayPort HDMI 2.0 DVI-I Graphics Card
PSU: Corsair CS750M (750W)
1xCD ROM Drive
1xSSD 1TB Samsung 860 QVO
1xHDD 6TB WD Black 7200rpm SATA Internal Hard Drive
---------------------------------------------------
BSOD During Intel Processor Diagnostic Tool Stress Test: https://pastebin.com/gDaiBi9R
BSOD During GTA V Gameplay: https://pastebin.com/ysUpDj0W

 

[Colif]

whea = windows hardware error architecture. Getting one while running INtel test leads me to wonder what it would do to Prime 95 - https://www.mersenne.org/download/

could be caused by heat, make sure PC fans are heatsinks are clean

both are hardware errors, only drivers mentioned are intelppm which is a Intel chipset driver, and hal.dll which is the hardware abstraction layer of windows

can you set up PC to create kernel dumps if it isn't already and we see if they show us any more - https://forums.tomshardware.com/thr...nclude-in-blue-screen-of-death-posts.3468965/

 

[GuilleX7]

whea = windows hardware error architecture. Getting one while running INtel test leads me to wonder what it would do to Prime 95 - https://www.mersenne.org/download/

could be caused by heat, make sure PC fans are heatsinks are clean

both are hardware errors, only drivers mentioned are intelppm which is a Intel chipset driver, and hal.dll which is the hardware abstraction layer of windows

can you set up PC to create kernel dumps if it isn't already and we see if they show us any more - https://forums.tomshardware.com/thr...nclude-in-blue-screen-of-death-posts.3468965/

I forgot to mention I ran Prime 95 for a solid hour without anything happening, Intel's Diagnostic tool on the other hand as soon as it got to the Math test, things went south pretty quick. Same happens with GTA V, it doesn't take a long time (I'd say 10 minutes driving around in free roam, in bold because I presume it's where the rig is under most stress) to get the same error. I might try running Prime 95 again see what happens.

Here's the Memory.dmp file from the Intel PDT crash: https://drive.google.com/open?id=1MOYnRLWcAinPc7R1CGAaZqPKd_q4Sspr

BTW, weird thing. I just a BSOD in GTAV again, but the memory dump I have is still the one for the Diagnostic Tool is it normal that my PC didn't create a new dump file when I had it enabled?

 

[Dcopymope]

I forgot to mention I ran Prime 95 for a solid hour without anything happening, Intel's Diagnostic tool on the other hand as soon as it got to the Math test, things went south pretty quick. Same happens with GTA V, it doesn't take a long time (I'd say 10 minutes driving around in free roam, in bold because I presume it's where the rig is under most stress) to get the same error. I might try running Prime 95 again see what happens.

Here's the Memory.dmp file from the Intel PDT crash: https://drive.google.com/open?id=1MOYnRLWcAinPc7R1CGAaZqPKd_q4Sspr

BTW, weird thing. I just a BSOD in GTAV again, but the memory dump I have is still the one for the Diagnostic Tool is it normal that my PC didn't create a new dump file when I had it enabled?

According to your memory dump file, your CPU is the problem. The 'module name' says "Genuine Intel', so it is very much a hardware issue. Not sure what you can do about it beyond replacing it or taking it back to a service department so they can take a look at it.