BSOD Windows 10

[extreme.life95]

Hello,

I'm trying to figure out where a BSOD on my laptop comes from. So far I discovered with Blue Screen View that is related to ntoskrnl.exe driver, but this is still vague to me. I did run memory tests with the windows memory diagnostic tool utility. I am using a brand-new kingston SSD since a week, but as I found out in the searches I've made that this ntokrnl.exe driver error is related to memory, I downloaded from kingston official website an analysis tool that shows health and everything is good there too. I'm starting to be left out of ideas on what to try next. I'll paste here informations from event viewer.

Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 15-Oct-18 23:11:18
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-N2QJ41C
Description:
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000139 (0x0000000000000003, 0xffffc20724adf240, 0xffffc20724adf198, 0x0000000000000000). A dump was saved in: C:\Windows\Minidump\101518-4500-01.dmp. Report Id: 8cf39f70-8450-4f14-a24f-25fdbdd8feca.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" ></Provider>
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-10-15T20:11:18.869093100Z" ></TimeCreated>
<EventRecordID>1740</EventRecordID>
<Correlation ></Correlation>
<Execution ProcessID="0" ThreadID="0" ></Execution>
<Channel>System</Channel>
<Computer>DESKTOP-N2QJ41C</Computer>
<Security ></Security>
</System>
<EventData>
<Data Name="param1">0x00000139 (0x0000000000000003, 0xffffc20724adf240, 0xffffc20724adf198, 0x0000000000000000)</Data>
<Data Name="param2">C:\Windows\Minidump\101518-4500-01.dmp</Data>
<Data Name="param3">8cf39f70-8450-4f14-a24f-25fdbdd8feca</Data>
</EventData>
</Event>


Also my laptop is a ThinkPad E420 intel-core i3-2310M CPU 10 GB RAM and I'm using Windows 10 Pro x64 version 1803. I'll continue to post if I forgot to mention something.

Thank you in advance !

 

[Lutfij]

Are you on the latest BIOS update for your laptop? If not, update your BIOS and then make sure that you've got all the latest drivers installed.

 

[johnbl]

bugcheck was KERNEL_SECURITY_CHECK_FAILURE
cause was= 3 = A LIST_ENTRY was corrupted (for example, a double remove)

most often on laptops you see this error cause by from one of the network drivers.
you also see it with malware, and memory problems, and storage problems




https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check---bug-check-0x139-kernel-security-check-failure

generally, you update the bios and motherboard drivers, remove all overclock software, run
dism.exe /online /cleanup-image /restorehealth
and do a malwarebytes scan.

if you still get the error, you would provide the actual memory dump so it can be looked at with a windows debugger.

you could also turn on verifier flags to attempt to catch errors caused by bad drivers
also, change the memory dump type to kernel memory dump to help with the debugging.