BSOD's (details inside)

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xantaam

Jul 8, 2018
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Hi all,


About a week ago or so (maybe longer) I organised the building of my own desktop. I'll list the parts below. I put windows 10 on the machine and have been adding my own items gradually into the desktop, as you would any desktop, you make it your own.


2 days ago, I've been getting trampled with various different BSOD's. Some the same, but ultimately a wide spectrum.


I've spoken to a few friends and I've updated my BIOS from F4 to F6 (the latest) which only seemed to delay the BSOD's and now they're back in a flurry with ones I've not seen before.


It keeps mentioning memory and someone I was speaking to is adamant it's the graphics driver, so I completely removed everything graphics-y and reinstalled however I had to go into safe mode with networking to complete due to it BSOD'ing 3 times during installation, infuriating.


I've downloaded a BSOD tool thing which says the below;
https://pastebin.com/i4TDd6Rs


The list of items in my build are;
Z370 AORUS GAMING 5 LGA 1151 motherboard
Geforce GTX 1060 graphics
i7core (i7-8700k LGA1151)
Vengeance LPX 2X 8GB
Samsung SSD - V-NAND SSD 850 EVO 1TB
CORSAIR H100i V2 (Missing driver for this but doubt it'd be causing the issues?!)
Seasonic focus gold 650w


This is driving me up the wall, I built this so I could game in peace and it's turning my hair gray... any advice is welcome, if you need any specs please go easy as I'm a total newb when it comes to getting specs and whatnot.


Many thanks for your help,
Xan

EDIT: I've used memtest and system test and what not, all came back fine..
 
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Can you go to C:\Windows\Minidump and copy files from here to another folder
upload copies from new folder to a file sharing web site and show a link here.
I will get someone else to convert files so we can see what drivers were running.

Do you have latest BIOS on motherboard? Its version F6

Cache manager mostly caused by Drivers
Memory Management is normally drivers
System thread exception - drivers

ntoskrnl = new technology operation system kernel. Central nervous system of windows,. looks after memory management, driver interaction and power management. Narrowing down why ntoskrnl crashes is not easy., since it does so much.
ntfs = new tech file system.
storport.sys = Microsoft Windows Storage Port Driver

So samsung Magician sees ssd as fine?
Did you download the App centre from utilities on here (link) and see if you have latest drivers?

have you checked the sata cables?

Sorry if I am repeating steps you already done.

regarding that error you get on every application, see if the advice here helps - https://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings-winpc/windows-10-error-status-0xc000012f/68ab7ad1-fed6-41b6-8a7d-d0e7d21b71fc
 
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I thought you said you checked it? Only score you want in memtest is 0 so I think you found your problem. Any higher means remove/replace ram stick

I deleted an entire answer that blamed ram after I read you said you had already scanned for it
 
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I used the cmd commands and it came back as fine. I did your memtest and it came back with 7481 errors (and counting still) - is this just for ram? Or anything else?
 
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Running the intel diagnostics now.

I didn't save the results unfortunately but it had like 7481 errors on screen.

https://nofile.io/f/UC9DZk1cg2s/Files.zip
The dmp files
 
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The tool gave me a big green pass, thank the lord.

Do I need to run the memtest again to the end and save the diagnostics somewhere?
 
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did you take stick out with the errors?
Were you just running it on 1 stick? Hardly any point ruining it on both as then you don't know which has the errors. Its just wasting your time.

7k errors on ram is why you got all the bsod in windows. No point troubleshooting it until ram shows no errors. Ram likely cause of all your problems.

I didn't think it was CPU, just checking
 
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I ran it from one stick, saw the 7481 errors in big red text while it was running, saw your message that is likely where the problem is and cut the test off, pressed "Y" to save the file (though no idea where?) - so if I swapped the RAM over with another set it'd likely resolve?

EDIT: I just got what you meant, stick as in RAM stick, not memory stick. I am a complete moron when it comes to hardware, sorry!

I just ran the programme - didn't change any settings, the settings meant nothing to me 🙁
 
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Yes, replacing ram with sticks that cause 0 errors will likely stop BSOD, but it depends how sick windows is from the corruption. That last error about applications makes me wonder.

You might need to do a repair install once you get good ram - https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html - all it does is fixes Windows, it only removes windows patches, doesn't touch anything else. Desktop apps should remain as is.

i shouldn't assume people know what i mean, i should have said stick of ram. Its hard to work out what knowledge people have sometimes :)

I see, so you removed the flash drive once you saw errors above 0. You just highlighted an area of my instructions I had not thought about, I will have to be more specific in future. I never think of flash drives as sticks, but I know others do.
 
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Hi, Colif asked me to look at the dumps. I ran the dump files through the debugger and got the following information: https://pste.eu/p/KYHw.html

File: 070818-8484-01.dmp (Jul 8 2018 - 14:34:30)
BugCheck: [SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)]
Probably caused by: memory_corruption (Process: System)
Uptime: 0 Day(s), 0 Hour(s), 05 Min(s), and 00 Sec(s)

File: 070818-7609-01.dmp (Jul 8 2018 - 14:46:24)
BugCheck: [SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)]
Probably caused by: memory_corruption (Process: System)
Uptime: 0 Day(s), 0 Hour(s), 08 Min(s), and 45 Sec(s)

File: 070818-7531-01.dmp (Jul 8 2018 - 14:28:03)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)]
Probably caused by: memory_corruption (Process: svchost.exe)
Uptime: 0 Day(s), 0 Hour(s), 01 Min(s), and 19 Sec(s)

File: 070818-7484-01.dmp (Jul 8 2018 - 14:57:27)
BugCheck: [CACHE_MANAGER (34)]
Probably caused by: memory_corruption (Process: System)
Uptime: 0 Day(s), 0 Hour(s), 04 Min(s), and 02 Sec(s)

File: 070818-7218-01.dmp (Jul 8 2018 - 14:49:24)
BugCheck: [MEMORY_MANAGEMENT (1A)]
Probably caused by: memory_corruption (Process: AlarmClock.exe)
Uptime: 0 Day(s), 0 Hour(s), 02 Min(s), and 23 Sec(s)
The overclocking driver "NTIOLib_X64.sys" was found on your system.
The overclocking driver "IOCBios2.sys" was found on your system.

Motherboard: Z370 AORUS Gaming 5-CF
BIOS version: F6 (04/03/2018)

I can't help you with this. Wait for additional replies. Good luck.
 
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Probable cause is memory corruption, so I agree that you need to fix your ram issue.

In addition to bad sticks, it's possible the settings are wrong. Before you start RMA or throwing away, double check the settings in the bios to make sure they match what you bought. It could just be an error because the timings or voltage is off.
 
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Thank you all for your help, it's truly appreciated.

I've taken a stick of RAM out of the machine (so now only running 1x8gb) and ran Memtest86 again.

No issues on all 4 stages (compared to 7481 before) and I have fixed my OS, not had a single blue screen. Yet. Touch wood.

I have indeed raised an RMA with Corsair to see what they plan to do - thank you all for your help, faith in humanity restored
 
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