Question BSODs happening randomly

[CutieNI]

I am getting alot of BSODs but they are happening randomly, sometime while gaming, other times will happen when booting or updating.

Mini dumps here on google drive.

Would appreciate any help as feels like I have tried everything on these forums now to no avail :/

Whocrashed Logs:

On Mon 25/01/2021 17:51:59 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\012521-7203-01.dmp
uptime: 00:01:04
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x124 (0x0, 0xFFFF878AA5EC4028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 25/01/2021 17:51:59 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
uptime: 00:01:04
This was probably caused by the following module: pshed.dll (PSHED!PshedBugCheckSystem+0x10)
Bugcheck code: 0x124 (0x0, 0xFFFF878AA5EC4028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\pshed.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Platform Specific Hardware Error Driver
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Mon 25/01/2021 17:50:10 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\012521-11312-01.dmp
uptime: 00:08:39
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x124 (0x0, 0xFFFF9F0664FE8028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 25/01/2021 17:40:46 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\012521-9312-01.dmp
uptime: 00:02:29
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x124 (0x0, 0xFFFFA28598D11028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 25/01/2021 17:37:29 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\012521-12609-01.dmp
uptime: 08:52:57
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x124 (0x0, 0xFFFF938E1CE07028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 22/01/2021 17:32:24 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\012221-16109-01.dmp
uptime: 08:19:01
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x124 (0x0, 0xFFFF8C8B00BA7028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 20/01/2021 09:12:23 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\012021-15375-01.dmp
uptime: 9 days, 00:20:04
This was probably caused by the following module: ntoskrnl.exe (nt+0x3F5210)
Bugcheck code: 0x124 (0x0, 0xFFFFAE83E0311028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time

 

[scout_03]

list all parts in system name and model also do a memtest for ram and check if all your driver are the latest ones same for the os files .

 

[CutieNI]

Specifications:
CPU: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz 4.00 GHz
GPU: Geforce GTX 1060 6GB
RAM: 32.0 GB
BIOS: American Megatrends Inc. 2905 04/12/2015 2.8 255.255 Legacy
MB: ASUS Z97-P Rev X.0x
Disks: Toshiba DT01ACA200, Kingston SUV400S37240G

Memtest has been passed multiple tiems with no errors

Drivers all up to date

 

[CutieNI]

Is there anything in the minidumps maybe to explain what is causing this? :/ Working from home and this is a nightmare atm

 

[gardenman]

Hi, I ran 10 of the dump files through the debugger and got the following information: https://jsfiddle.net/baqkrgdw/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

Spoiler: Dump File Results

File information:	012521-9312-01.dmp (Jan 25 2021 - 12:40:46)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 02 Min(s), and 29 Sec(s)

File information:	012521-7203-01.dmp (Jan 25 2021 - 12:51:59)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: sg50svc_v23.exe)
Uptime:	0 Day(s), 0 Hour(s), 01 Min(s), and 04 Sec(s)

File information:	012521-12609-01.dmp (Jan 25 2021 - 12:37:29)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 8 Hour(s), 52 Min(s), and 57 Sec(s)

File information:	012521-11312-01.dmp (Jan 25 2021 - 12:50:10)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 08 Min(s), and 39 Sec(s)

File information:	012221-16109-01.dmp (Jan 22 2021 - 12:32:24)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: MsMpEng.exe)
Uptime:	2 Day(s), 8 Hour(s), 19 Min(s), and 01 Sec(s)

File information:	012021-15375-01.dmp (Jan 20 2021 - 04:12:23)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: Update.exe)
Uptime:	9 Day(s), 0 Hour(s), 20 Min(s), and 04 Sec(s)

File information:	010821-12109-01.dmp (Jan 8 2021 - 12:12:59)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: System)
Uptime:	2 Day(s), 8 Hour(s), 30 Min(s), and 52 Sec(s)

File information:	122920-12421-01.dmp (Dec 29 2020 - 16:53:48)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 6 Hour(s), 21 Min(s), and 12 Sec(s)

File information:	122320-16500-01.dmp (Dec 23 2020 - 12:10:50)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: sg50svc_v23.exe)
Uptime:	0 Day(s), 8 Hour(s), 50 Min(s), and 46 Sec(s)

File information:	122120-18484-01.dmp (Dec 21 2020 - 03:41:21)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: software_reporter_tool.exe)
Uptime:	3 Day(s), 0 Hour(s), 33 Min(s), and 28 Sec(s)

Comment: The overclocking driver "IOCBios2.sys" was found on your system. (Intel Extreme Tuning Utility)

Comment: Overclocking and heat issues can cause WHEA errors. Sometimes other hardware can cause it also.

Possible Motherboard page: https://www.asus.com/us/Motherboards/Z97P/HelpDesk_Download/
There is a minor BIOS update available for your system. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

WHEA = Windows Hardware Error Achitecture, its an error called by CPU but not necessarily caused by it.
Can be any hardware which makes it hard.
BIOS updates can fix it but not now, i think 2905 is the last BIOS on the Z97 boards from Asus, there might be a beta above it... I can't check Asus websites as they currently down for maintenance. I had a Z97 Pro WIFI until 5 months ago.

Overclocking can cause them
Overclocking software can cause them, so remove Intel Extreme Tuning Utility. & Asus AI Suite
Device drivers can also cause them
can be caused by heat

do you use WIFI or LAN? if WIFI, what USB card is it?
you probably need new drivers , I can go looking once I know what chipset that WIFI is.

Mar 31 2016

rtwlane_13.sys

Realtek PCIEWireless LAN PCI-E NIC driver

your LAN drivers are better

Sep 28 2020

rt640x64.sys

Realtek NICDRV 8169 PCIe GBE Family Controller driver

and might be the latest.

I only looked at Internet based on victims. All the Processes mentioned are victims, but 2 of them are internet related - not sure what Sage 50 is.. ah, accounting software. I guess it could be online...

 

[CutieNI]

I use Lan cable for the Internet not wifi although just realised wifi was turned on, its usually off. Could probably use updating but its never used?

I have removed all Intel XTU from files as the program wasnt there. After restarting it had BSOD twice in a row while I tried to come back here to post :/

 

[Hassan007]

Blue screens are for the most part brought about by issues with your PC's equipment or issues with its equipment driver programming. Some of the time, they can be brought about by issues with low-level programming running in the Windows piece. ... The lone thing Windows can do by then restarts the PC

 

[CutieNI]

anything else I can try, this is driving me demented

 

[Colif]

keep showing any dumps you get from errors.

Specifications:
CPU: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz 4.00 GHz
GPU: Geforce GTX 1060 6GB
RAM: 32.0 GB
BIOS: American Megatrends Inc. 2905 04/12/2015 2.8 255.255 Legacy
MB: ASUS Z97-P Rev X.0x
Disks: Toshiba DT01ACA200, Kingston SUV400S37240G

run this on CPU - https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool
try running this on Kingston ssd and check its health - https://www.kingston.com/en/support/technical/ssdmanager
try running the tests in here on the Toshiba - https://www.hdsentinel.com/hard_disk_sentinel_trial.php (can probably use this to test both d rives)

anything else in PC? what Power supply do you have?

 

[CutieNI]

This is the PC I have.. here not sure if that helps

Updated minidumps

Intel Results

Kingston Results

Sentinel Test

 

[Colif]

You need to share the google links for the last link - Sentinel test
I can't read dumps but Gardenman should reply later. If crashes are all WHEA errors they may not tell me a lot.

I can't find much on that company, one entity with same name appears to have closed.

I hadn't seen Kolink cases before recently. Does the PSU have any stickers on back to show who made it? or on its sides?

 

[CutieNI]

Sentinel Test updated

 

[Colif]

So far so good. Just trying to find what isn't working.

Sometimes whea errors are drivers, but its only sometimes.

 

[CutieNI]

I cant get the case open at the moment but it says XT600 on the PSU

I think this is it

Thanks so much for the help

 

[Colif]

Google search shows its a motorcycle …. on further inspection I also found a XFX XT 600 W 80+ Bronze Certified ATX Power Supply

i found it on their website - https://www.xfxforce.com/psu

if its code is XT-600W-STW (P1-600B-XTFR) it might be okay. It appears they are made by Seasonic - https://www.realhardtechx.com/index_archivos/Page625.htm

difficult to test PSU anyway so nice to at least know who made it.

 

[gardenman]

I ran the dump files through the debugger and got the following information: https://jsfiddle.net/15f4ybno/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

Spoiler: Dump File Results

File information:	020121-9296-01.dmp (Feb 1 2021 - 17:49:52)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 14 Hour(s), 08 Min(s), and 44 Sec(s)

File information:	020121-10812-01.dmp (Feb 1 2021 - 17:51:49)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: sg50svc_v23.exe)
Uptime:	0 Day(s), 0 Hour(s), 01 Min(s), and 08 Sec(s)

File information:	012921-16156-01.dmp (Jan 29 2021 - 13:45:40)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 01 Min(s), and 34 Sec(s)

File information:	012921-14343-01.dmp (Jan 29 2021 - 13:43:16)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 19 Hour(s), 32 Min(s), and 54 Sec(s)

File information:	012821-13843-01.dmp (Jan 28 2021 - 17:20:10)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 13 Hour(s), 40 Min(s), and 15 Sec(s)

File information:	012821-11453-01.dmp (Jan 28 2021 - 18:07:30)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 03 Min(s), and 55 Sec(s)

File information:	012821-10765-01.dmp (Jan 28 2021 - 18:09:35)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 01 Min(s), and 19 Sec(s)

File information:	012721-16062-01.dmp (Jan 27 2021 - 11:42:28)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: System)
Uptime:	1 Day(s), 7 Hour(s), 42 Min(s), and 00 Sec(s)

File information:	012721-10421-01.dmp (Jan 27 2021 - 11:44:34)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 01 Min(s), and 16 Sec(s)

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

8 of them all mention intelppm, its a part of windows used for power plans. it talks to CPU.

Sep 15 2017

iocbios2.sys

!!! Overclocking Software - Intel(R) Extreme Tuning Utility Performance Tuning driver

is still running. try running autoruns and remove it - https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns
I assume PC isn't overclocked? if it is, please remove.

try running this and see if newer version of Intel Management Engine Interface - https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html

 

[CutieNI]

I have ran the sysinternals and got this I have since deleted the 2 in yellow and the iocbios one.

I have not overclocked it but may have been when bought?

The intel page says no updates needed

 

[CutieNI]

ASUS AI Suite had the CPU current capability turned way up, I have put it back to 100% seems more stable so far.. and quieter!