Hi everyone,
I built this PC around 2 years ago, and have had no issues up until the last 6 months. I did not change anything during that time which may be causing this to my knowledge. I have been dealing with constant BSOD and 'freezing' black screens during idle use and gaming sessions. It will crash variably - sometimes instantaneously after switching on my PC or after an hour or two of gaming. I am unable to complete an OCCT system test as it will generally black screen or BSOD within 1 minute.
The various stop codes have been SYSTEM_SERVICE_EXCEPTION (win32kfull.sys failing), standard error code 41, irql driver_not_less_or_equal. As mentioned, my PC will occasionally just 'black screen' where the displays are frozen but the fans/PC is still running. There is a single dump file which is 1mb large (although I recently reinstalled windows so the last dump files before this aren't available).
So far, I have tried multiple things to try sort this out including:
My specs are as follows:
I built this PC around 2 years ago, and have had no issues up until the last 6 months. I did not change anything during that time which may be causing this to my knowledge. I have been dealing with constant BSOD and 'freezing' black screens during idle use and gaming sessions. It will crash variably - sometimes instantaneously after switching on my PC or after an hour or two of gaming. I am unable to complete an OCCT system test as it will generally black screen or BSOD within 1 minute.
The various stop codes have been SYSTEM_SERVICE_EXCEPTION (win32kfull.sys failing), standard error code 41, irql driver_not_less_or_equal. As mentioned, my PC will occasionally just 'black screen' where the displays are frozen but the fans/PC is still running. There is a single dump file which is 1mb large (although I recently reinstalled windows so the last dump files before this aren't available).
So far, I have tried multiple things to try sort this out including:
- Reinstalling fresh windows and formatting all drives
- Double and triple checked all my internal and external cables
- All my temps are within reasonable ranges on hwinfo (idle and with use)
- Updating GPU drivers
- Disabling windows fast reboot
- Disabling XMP profile - RAM is now running at 2166
- Disabling CPU-C state
- Replaced both sticks of ram
- Replaced and upgraded motherboard
My specs are as follows:
- AMD Ryzen 3600
- CRYORIG H7
- MSI MAG B550M MORTAR (old mobo was ASRock B450M Steel Legend)
- G.Skill Ripjaws V 16GB (2x8) DDR4-3200 (have also tried Corsair Vengeance LPX 16gb 2x8)
- Samsung 970 Evo 500 GB M.2-2280
- EVGA KO ULTRA GAMING GeForce RTX 2060 6 GB
- Cooler Master MWE Gold 550 W 80+ Gold Certified