BSOTD: System thread exception not handled, System managment (ntoskrnl.exe, nvlddmkm.sys)

[maks.maximiliano]

Hello, first sorry for my bad english.

I bought my new PC (components that I mount alone) in november 2017 and it works perfectly but in April it start to give me different BSOTD screens but only one every 2 weeks, but every time the difference was smaller, now it gives me a BSOTD every 5-10 minutes, I can do anything, PLIS HELP, usefull information that you can need:

Try:
-I reinstall Win10 (three times)
-I try the memtest (no errors)
-I try the chkdsk (no errors)
-I upload drivers with Driver Booster
-I change the HDD to a SSD
-To the nvlddmkm.sys I try deleting the nvidia drivers and restarting to give the system install automatically.
-I try to install my graphic card last drivers in the official page.

BSOTD:
-SYSTEM THREAD EXCEPTION NOT HANDLED
-MEMORY MANAGMENT

Errors:
-ntoskrnl.exe
-nvlddmkm.sys

PC components:
-Intel core I5-7600K
-MSI geforce GTX 1060 gaming x 3gb
-G.Skill Aegis DDR4 2133 PC4-17000 8GB CL15
-Gigabyte GA-B250M-DS3H
-Sasmung 860 evo 250gb
-Seagate BarraCuda 3.5" 1TB SATA3
-Cooler Master Hyper TX3i CPU Cooler
-Corsair VS 650W 80 Plus
-TP-LINK TL-WN881ND 300Mbs 11n PCI-E
-Nox Hummer MC USB 3.0 Negra

I use double screen:
-ViewSonic VX2363Smhl
-Asus VP239H 23" LED IPS FullHD

Usage:
-I dont play or use potent games, the most potent I can use are Adobe photoshop, Visual Basic Community and Discord (the first too I use it one time a month). I have BSOTD even if i only use Chrome/Firefox or VLC.

MSinfo32, DMP files, Who-crashed screens:
https://drive.google.com/file/d/1P5Jcg6BcXUTQcrtSmSFIy5_79dKyWZXH/view?usp=drivesdk

What i need to do? I think the problem can be a broken RAM module or a low motherboard. I can change the RAM with the garanty or buy a new better motherboard but I need to now exactly the problem and if it is a hardware problem of that components or a software problem. PLIS HELP, I need the pc urgently for my job (im a programmer).

THANKS!

 

[maks.maximiliano]

Following the steps in another forum website I:
1- Reinstall win 10 (ver 1803 17134.81) losing all the data and programms I have (I have a copy in a external device).
2- I check for updates and install it all.
3- I update the most important drivers in the devices administrator window.
4- I look the device perfomance and healt window and no error was found.
5- I run the defender offline and no error was found | Run windows defender offline.
6- I havent external hardware connected, I dont connect my second screen or the HDD, I only use one screen and my SSD when I install win 10.

The steps dont help, same blue screens.. I only have Chrome installed.

Another driver link with new DMP, the list of programs installed and WhoCrashed screens:
https://drive.google.com/file/d/12PgxVdijcJN5VLIxfrD08OevDx8mwVaP/view?usp=sharing

 

[gardenman]

Hi, I ran the dump files through the debugger and got the following information: https://pste.eu/p/jC5T.html

Spoiler

File: 061018-4437-01.dmp (Jun 10 2018 - 13:41:37)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)]
Probably caused by: memory_corruption (Process: mmc.exe)
Uptime: 0 Day(s), 0 Hour(s), 09 Min(s), and 36 Sec(s)

File: 061018-3578-01.dmp (Jun 10 2018 - 14:29:06)
BugCheck: [SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)]
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
Probably caused by: memory_corruption (Process: System)
Uptime: 0 Day(s), 0 Hour(s), 33 Min(s), and 20 Sec(s)

File: 061018-3578-02.dmp (Jun 10 2018 - 14:46:15)
BugCheck: [MEMORY_MANAGEMENT (1A)]
Probably caused by: memory_corruption (Process: RuntimeBroker.)
Uptime: 0 Day(s), 0 Hour(s), 16 Min(s), and 26 Sec(s)

File: MEMORY.DMP (Jun 10 2018 - 13:41:37)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)]
Probably caused by: memory_corruption (Process: mmc.exe)
Uptime: 0 Day(s), 0 Hour(s), 09 Min(s), and 36 Sec(s)

The first file you posted appears to be corrupt, 7-Zip cannot uncompress it.

Note to others: The 2nd file contains additional information such as PC description in .NFO file and screen shots of WhoCrashed and Programs list.

Motherboard: https://www.gigabyte.com/us/Motherboard/GA-B250M-DS3H-rev-10#kf
You have BIOS version F6 (04/24/2017). The latest is version F9 (2018/05/07). Note: Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

I can't help you with this. Wait for additional replies. Good luck.

 

[Colif]

Try running DDU, remove all traces of Nvidia and install the latest drivers from Nvidia web site. Not sure where you got March 2018 Nvidia drivers from but they caused one of the errors above

http://www.tomshardware.com/faq/id-2767677/perform-clean-install-video-card-drivers.html

never seen mmc crash before. Its the Microsoft Management Console

 

[gamerk316]

Both BSOD messages can be caused by bad RAM, and RAM is relatively easy to test. Download/Run memtest86+ and see if any errors are reported. If so, then one or more of the sticks of RAM have gone bad.

 

[maks.maximiliano]

Try running DDU, remove all traces of Nvidia and install the latest drivers from Nvidia web site. Not sure where you got March 2018 Nvidia drivers from but they caused one of the errors above

http://www.tomshardware.com/faq/id-2767677/perform-clean-install-video-card-drivers.html

never seen mmc crash before. Its the Microsoft Management Console

Thanks!
It's been a week since I made those six steps that I mention and the BSOTD return 2 days ago, I just try what you say with the DDO, if the BSOTD reappear I'll let you know ^^

 

[maks.maximiliano]

Try running DDU, remove all traces of Nvidia and install the latest drivers from Nvidia web site. Not sure where you got March 2018 Nvidia drivers from but they caused one of the errors above

http://www.tomshardware.com/faq/id-2767677/perform-clean-install-video-card-drivers.html

never seen mmc crash before. Its the Microsoft Management Console

Didn't solve the problem (spanish time):

17/07/2018
04:00 I do what you say.
23:20 Blue screen: BUGCODE NDIS DRIVER (ntoskrnl.exe).

18/07/2018
01:05 The PC froze and I shut it down with the button.
01:16 Two blue screens: SYSTEM SERVICE EXCEPTION (ntoskrnl.exe) and SYSTEM SERVICE EXCEPTION (ntkrnlmp.exe).

Also, I have some little problems like crashed windows or windows closing alone. When I browse in internet sometiems the window closes, or the tab crash, and not only in the Chrome, the mp3 player closes alone, the download folder and any kind of window but all this happens very rarely..

DMPs: https://drive.google.com/file/d/13IMrmxDGnApM06gRiZEKQfDhBtP-Mbjg/view?usp=sharing

 

[gardenman]

I ran the dump files through the debugger and got the following information: https://pste.eu/p/6p5t.html

File: 061818-5000-01.dmp (Jun 17 2018 - 19:16:23)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)]
Probably caused by: win32kbase.sys (Process: explorer.exe)
Uptime: 0 Day(s), 0 Hour(s), 05 Min(s), and 22 Sec(s)

File: 061718-4703-01.dmp (Jun 17 2018 - 17:20:07)
BugCheck: [BUGCODE_NDIS_DRIVER (7C)]
Probably caused by: NETIO.SYS (Process: MEGAsync.exe)
Uptime: 0 Day(s), 2 Hour(s), 05 Min(s), and 28 Sec(s)

File: MEMORY.DMP (Jun 17 2018 - 19:16:23)
BugCheck: [SYSTEM_SERVICE_EXCEPTION (3B)]
Probably caused by: win32kbase.sys (Process: explorer.exe)
Uptime: 0 Day(s), 0 Hour(s), 05 Min(s), and 22 Sec(s)

I can't help you with this. Wait for additional replies. Good luck.

 

[maks.maximiliano]

Try running DDU, remove all traces of Nvidia and install the latest drivers from Nvidia web site. Not sure where you got March 2018 Nvidia drivers from but they caused one of the errors above

http://www.tomshardware.com/faq/id-2767677/perform-clean-install-video-card-drivers.html

never seen mmc crash before. Its the Microsoft Management Console

I tried to remove the Nvidia Graphics and event without Nvidia drivers I have a ntoskrnl.exe blue screen,

 

[Colif]

netio.sys is a driver related to the way windows connects to the internet.

Do you use WiFi or Ethernet?

Jul 23 2015 - rt640x64.sys - Realtek NICDRV 8169 PCIe GBE Family Controller driver

That is your Ethernet driver, it is due for an update - grab the top driver here: http://www.realtek.com.tw/Downloads/downloadsView.aspx?Conn=4&DownTypeID=3&Langid=1&Level=5&PFid=5&PNid=13

Mar 01 2016 - athwnx.sys - Atheros Wireless LAN driver

Motherboard doesn't have any WIFI so what Wifi card are you using?

I am not 100% sure what win32kbase.sys does (I have looked before) but its part of the Windows Kernel.

 

[maks.maximiliano]

netio.sys is a driver related to the way windows connects to the internet.

Do you use WiFi or Ethernet?

Jul 23 2015 - rt640x64.sys - Realtek NICDRV 8169 PCIe GBE Family Controller driver

That is your Ethernet driver, it is due for an update - grab the top driver here: http://www.realtek.com.tw/Downloads/downloadsView.aspx?Conn=4&DownTypeID=3&Langid=1&Level=5&PFid=5&PNid=13

Mar 01 2016 - athwnx.sys - Atheros Wireless LAN driver

Motherboard doesn't have any WIFI so what Wifi card are you using?

I am not 100% sure what win32kbase.sys does (I have looked before) but its part of the Windows Kernel.

I use WIFI and my card is a TP-LINK TL-WN881ND 300Mbs 11n PCI-E, you can find all my components in the first message.

 

[Colif]

Sorry, most people don't give that much info

https://www.tp-link.com/us/download/TL-WN881ND.html#Driver latest here are from 7th Feb last year.

 

[maks.maximiliano]

Sorry, most people don't give that much info

https://www.tp-link.com/us/download/TL-WN881ND.html#Driver latest here are from 7th Feb last year.

Okay, I find something very strange.. Im sure I have a TP-LINK TL-WN881ND 300Mbs 11n PCI-E, I have the box in fornt of me and Im sure I using it, if I remove the two antennas it dont works.

When I install the drivers it says "impossible to find your adapter" and if I go to devices manager its says I have a Qualcomm Atheros AR9287 Wireless Network Adapter

http://prntscr.com/jw8j93

 

[maks.maximiliano]

Both BSOD messages can be caused by bad RAM, and RAM is relatively easy to test. Download/Run memtest86+ and see if any errors are reported. If so, then one or more of the sticks of RAM have gone bad.

No errors found, and I only have one stick of 8gbs (I want to buy another in October).
Here you have a picture of the memtest: http://prntscr.com/jw8lte

 

[Colif]

Sorry, most people don't give that much info

https://www.tp-link.com/us/download/TL-WN881ND.html#Driver latest here are from 7th Feb last year.

Okay, I find something very strange.. Im sure I have a TP-LINK TL-WN881ND 300Mbs 11n PCI-E, I have the box in fornt of me and Im sure I using it, if I remove the two antennas it dont works.

When I install the drivers it says "impossible to find your adapter" and if I go to devices manager its says I have a Qualcomm Atheros AR9287 Wireless Network Adapter

http://prntscr.com/jw8j93

Image isn't working.

The TP Link card uses Atheros drivers as it is based on a chip made by broadcom (they own Atheros). The WiFi modem won't work if you remove antennas as it uses them to connect.

Auto detected as Qualcom atheros AR9287

https://www.tp-link.com/us/products/details/cat-5519_TL-WN881ND.html

Now as to why its not being seen... I may have found out why, the US web site only has V1 drivers

Hi, so I was looking at this forum looking for answers and I found it. The US Website for TP link, only has V1 drivers so I looked on the UK website and found it.
https://www.tp-link.com/uk/download/TL-WN881ND.html

https://forum.tp-link.com/showthread.php?102612-TL-WN881ND-amp-Windows-10

 

[maks.maximiliano]

Sorry, most people don't give that much info

https://www.tp-link.com/us/download/TL-WN881ND.html#Driver latest here are from 7th Feb last year.

Okay, I find something very strange.. Im sure I have a TP-LINK TL-WN881ND 300Mbs 11n PCI-E, I have the box in fornt of me and Im sure I using it, if I remove the two antennas it dont works.

When I install the drivers it says "impossible to find your adapter" and if I go to devices manager its says I have a Qualcomm Atheros AR9287 Wireless Network Adapter

http://prntscr.com/jw8j93

Image isn't working.

The TP Link card uses Atheros drivers as it is based on a chip made by broadcom (they own Atheros). The WiFi modem won't work if you remove antennas as it uses them to connect.

Auto detected as Qualcom atheros AR9287

https://www.tp-link.com/us/products/details/cat-5519_TL-WN881ND.html

Now as to why its not being seen... I may have found out why, the US web site only has V1 drivers

Hi, so I was looking at this forum looking for answers and I found it. The US Website for TP link, only has V1 drivers so I looked on the UK website and found it.
https://www.tp-link.com/uk/download/TL-WN881ND.html

https://forum.tp-link.com/showthread.php?102612-TL-WN881ND-amp-Windows-10

I have the V2 and in the spanish version of the web they have the V2 drivers, even so I get the error.
Even so I tried downloading them from the UK version and doesnt work too.

 

[maks.maximiliano]

Image isn't working.

I dont know how to post images, if you copy and paste the url in a new tab it works :S

 

[Colif]

That seems odd. What driver version does the actual device show it as using in device manager?

its possible windows 10 has newer drivers from later last year from Atheros themselves, I can find some from November but on an unofficial atheros web site (I generally try to use drivers from makers) - see here

Are you using that PC now as it clearly works if that is case.

copy/paste worked. thanks

 

[maks.maximiliano]

That seems odd. What driver version does the actual device show it as using in device manager?

I think you say this?
http://prntscr.com/jw989l
3.0.2.202

Are you using that PC now as it clearly works if that is case.

Yes, and im sure that what gives me internet is that card.

 

[maks.maximiliano]

its possible windows 10 has newer drivers from later last year from Atheros themselves, I can find some from November but on an unofficial atheros web site (I generally try to use drivers from makers) - see here

Updated
http://prntscr.com/jw9bku

Now we need to wait for new errors or blue screens, but the problem with the ntoskrnl.exe I think continue, but we only need to wait if it appears. Thanks for helping.

 

[Colif]

Okay, those are the recommended drivers for that card still. http://www.pcpitstop.com/libraries/driver/detail.asp?driver=Atheros~AR9287~Wireless~Network~Adapter.html

back to drawing board with errors. try running antivirus as netio.sys could also be malware/virus. Worth a look

 

[maks.maximiliano]

Okay, those are the recommended drivers for that card still. http://www.pcpitstop.com/libraries/driver/detail.asp?driver=Atheros~AR9287~Wireless~Network~Adapter.html

I'm confuse, reinstall the recommended drivers or I leave the new ones from 2017 that you say here:

its possible windows 10 has newer drivers from later last year from Atheros themselves, I can find some from November but on an unofficial atheros web site (I generally try to use drivers from makers) - see here

 

[Colif]

Sorry, I wasn't very clear, the ones you have now are the recommended drivers

just annoyed I still haven't worked it out yet

 

[maks.maximiliano]

Sorry, I wasn't very clear, the ones you have now are the recommended drivers

just annoyed I still haven't worked it out yet

Now I have intalled the new drivers from here:

its possible windows 10 has newer drivers from later last year from Atheros themselves, I can find some from November but on an unofficial atheros web site (I generally try to use drivers from makers) - see here

But the problems still persist.. the windows are closing alone.. the VLC player, the folders, Chrome, etc.. and it's a matter of time before I get another blue screen or freeze again. I'll wait for the next blue screen to see what error it gives but I admit that having a window closing in your face all the time is a bit annoying.

 

[maks.maximiliano]

Sorry, I wasn't very clear, the ones you have now are the recommended drivers

just annoyed I still haven't worked it out yet

Okay, 5 hours have passed and no more blue screens yet but windows closes automatically to much, I can do anything, every 10-20 minutes the window im using closes.. im searching how to solve it but i cant find anything useful..