Buffalo 2tb WD hard drive not recognized anymore.

[Dondaxus]

When plugged in into a usb port there's a message that says installing driver and then it says failed. I even tried it to other pc and i still get the same error. Please help

 

[lonewolf7]

Go into the Device Manager-->Expand Disk drives-->Right click on External HDD-->Properties-->Uninstall Driver. Once the driver gets uninstalled, Scan for hardware changes under Action menu in Device manager, see how it works.

 

[Dondaxus]

Go into the Device Manager-->Expand Disk drives-->Right click on External HDD-->Properties-->Uninstall Driver. Once the driver gets uninstalled, Scan for hardware changes under Action menu in Device manager, see how it works.

Did that already, it didnt work. Tried updating usb device driver, it says the best driver is installed already but it's not working. In the usb mass storage under the usb port in the device manager, a yellow exclamation mark is displyed and it says device not working properly. Any other suggestions please. Thanks.

 

[lonewolf7]

Ok, uninstall that port in device manager leaving the HDD attached. Restart PC. The drivers will install automatically. See how it works.

 

[mervin14]

I followed the step to uninstall the driver and went to action and scan for hardware changes and it worked! The usb can now be detected,thanks for the
Tip!