BUGCODE_USB_DRIVER blue screen crash, help?

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Kaarto

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Dec 2, 2014
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I have been experiencing a BUGCODE_USB_DRIVER blue screen crash at random points, normally once per day. How do I go about fixing this issue?

The error code is 0x000000FE, then it says 0x0000008 then 0x00etc6, then 0x00etc5, then 0x8AC89760
 
Solution
P
This tool gives info for all the drivers installed;
http://www.nirsoft.net/utils/driverview.html

check Event viewer for any critical errors >> Windows Key + R, type eventvwr .


Try booting in safe mode five options; (safe mode with NETWORK)

Option1; Run command prompt and type; shutdown /r /o

Option2; Hold Shift & click on Restart works in Windows 8 & 8.1

Option3; Or just mash the F8 key on boot .

Option4; Run; msconfig.exe > boot > check safemode with network .

Option5; Boot and immediately press and hold Shift + F8 keys until you see Advanced Boot Options screen from where you can boot into Safe Mode. Do note that you need to press and hold the hotkey while the POST is in progress.


Follow the steps below;

step1...
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External (assuming that means just the 3 USB ports I have on the side of my laptop?) I have nothing, but sometimes I use a USB?

Can you please explain what I could be using internally that's connected to a USB port, or how to check that?

 
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I don't know, this is a school laptop, so there is alot of pre-installed software. Should I be un-installing it?

I've had the laptop since the start of 2013, and that software has been there the entire time. The BSOD's only started about a month ago, if that makes any difference.

Is it possible that the BUGCODE_USB_DRIVER error could be caused by something purely physical? What I mean by that is it isn't something with drivers or something like that, but actually caused by external damage to the laptop?

Sorry for my complete lack of knowledge, it must be irritating trying to help someone who has no idea about anything. Thanks.

 
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Well usbhub.sys is the file thats crashing.

Whats the brand/model of this laptop??

Is Win7 fully up to date with updates??

WHEN does it crash?? Anytime or when youre doing something specifically?? ie: Like using some USB device?Shutting down, or waking this up?

This]http://support.microsoft.com/kb/2895729]This may or may not fix it, you have to request it[/url]

If this is an ASUS see if there's a ATK0110 update on the ASUS site
 
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Dell Latitude E6230

Windows 7 is fully updated according to 'Windows Update'.

The crashes don't seem to be when doing anything particular.I hadn't had a crash for two days, then last night I got 2 crashes in 10 minutes (10PM), then today I got a crash at 5PM. It seems to just happen anytime when I'm using the laptop (like when I'm typing this, it could just BSOD randomly).

I'm going to try the hotfix now.
 
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I think you misunderstood my earlier post. There are 8 entries under chipsets, you told me to download 3. I downloaded and installed the following 2 that you just specified:

-ST Microelectronics Free Fall Data Protection Driver
-Intel USB 3.0 eXtensible Host Controller Driver

What is the third one I need to download?

 
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I only see 1 USB 3.0 driver, and I've downloaded that and the other driver you mentioned, so I assume I've finished that.

I guess I'll wait and see if there is another BSOD before I report back.
 
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