This tool gives info for all the drivers installed;
http://www.nirsoft.net/utils/driverview.html
check Event viewer for any critical errors >> Windows Key + R, type eventvwr .
Try booting in safe mode five options; (safe mode with
NETWORK)
Option1; Run command prompt and type; shutdown /r /o
Option2; Hold Shift & click on Restart works in Windows 8 & 8.1
Option3; Or just mash the F8 key on boot .
Option4; Run; msconfig.exe > boot > check safemode with network .
Option5; Boot and immediately press and hold Shift + F8 keys until you see Advanced Boot Options screen from where you can boot into Safe Mode. Do note that you need to press and hold the hotkey while the POST is in progress.
Follow the steps below;
step1 ; run device manager and see if there are any errors.
[strike]step2 ; press; windows key + r > type rstrui.exe > use the appropriate restore point (choose the one before the problem occurring) . If you do not have any appropriate available, then move on to step3. Note# Don't choose ancient restore points (takes too long, most likely will not work) .[/strike]
step3 ; command prompt type; sfc /scannow to check windows integrity.
step4 ; command prompt type; Dism /Online /Cleanup-Image /RestoreHealth (make sure to space properly and use CAPITALS) or just copy paste text in command prompt
step5 ; command prompt type; chkdsk /f
step6 ; please run mdsched.exe to see if ram is the culprit.
(memtest86 preferred)
// from this point boot windows normally.
step7 ; run cmd and then type verifier then from graphical user interface >>> Automatically select all drivers installed on this computer.
download this tool to analyze BSOD
http://www.resplendence.com/downloads download free edition of whocrashed the output this program gives you should be enough to solve your problem. (use if verifier gives you a BSOD could be a driver.)
NOTE# output this program gives you can be posted on forum (it's in text format)
step8 ; Download latest windows updates and drivers. I will help finding the links if you send me info which hardware you use.
Hope this helps solving your problem
😉