Hello, everyone. So I just purchased a new Lenovo 14 2-1 convertible laptop from amazon for Prime Day. I also purchased a 16GB stick of RAM to replace the 4GB stick it came with. However, when I was putting in the new RAM I accidentally dropped the cover of the RAM and it cause a piece of the motherboard to flair up and now that piece is burnt. The laptop seems to be working fine, however I'm concerned that if I use it, eventually something will happen to it.
I'm not super skilled with computers, I just know the basics and can do simple upgrades and installs (or so I thought). I'm not good enough to use a soldering iron or know what all those chips on the MOBO are.
Can someone give me a little guidance on what I should do? Amazon only could offer me a discount or return the item. However since it was a prime day deal and I really need a new laptop, I may just keep it and get it repaired. Amazon would not replace it, and I couldn't buy a new one for the Prime Day price, which was about 2/3 what the price is now.
Should I contact Lenovo about repairs? Take it somewhere to fix it? Return it? Or leave it alone in hopes that it won't be an issue? Any help would be greatly appreciated!
Thanks!
I'm not super skilled with computers, I just know the basics and can do simple upgrades and installs (or so I thought). I'm not good enough to use a soldering iron or know what all those chips on the MOBO are.
Can someone give me a little guidance on what I should do? Amazon only could offer me a discount or return the item. However since it was a prime day deal and I really need a new laptop, I may just keep it and get it repaired. Amazon would not replace it, and I couldn't buy a new one for the Prime Day price, which was about 2/3 what the price is now.
Should I contact Lenovo about repairs? Take it somewhere to fix it? Return it? Or leave it alone in hopes that it won't be an issue? Any help would be greatly appreciated!
Thanks!