Cablelynx in Hope, AR how to make the best out of it?

alurousaac

Honorable
Nov 19, 2017
51
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10,535
Well, I currently have Cablelynx and in Hope, Arkansas the connection drops at least three times a day, I basically have to restart the router 4-6 times a day. Three people usage, at least two using it most of the day, connection loss between rooms. (Note I am using their Motorola router)

Aside from changing network provider, can I do better by buying my own Router? is there a setup I could do? anything at all?
 
Solution


If it's only one box you have a combo router/modem, also known as a gateway. First step is to contact your service provider to check your connections and maybe replace the device.
Did you already contact them for help? What did they say? Depending on where the issue is, a different router and/or modem may help, or may not. Does the connection drop on WiFi and wired? Did you check both? Is this a router/modem combination or a separate router?
 



it does drop on both wired and wifi. its a modem? I really dont know the diference... it’s just one piece, but I get wifi and I can connect through ethernet out of the same router/modem.
 


If it's only one box you have a combo router/modem, also known as a gateway. First step is to contact your service provider to check your connections and maybe replace the device.
 
Solution


If this happens across all systems, it is either the router or some problem from the ISP.

Call them, and they can check the whole situation.
Don't "buy" anything, until you identify what the actual problem is.

It may well be a failing line outside your house.
And call them when the system is actually down.