Question Can´t switch profile!

[l3068]

I just bought a g502 proteus spectrum, and installed "G HUB" and the program says that i had set the button to profile cycle but when I press the button nothing happens.

 

[shknawe]

Try plugging it in a different usb port. Try uninstalling re installing the drivers, sometimes the files get corrupted.

 

[l3068]

I did that and the same problem in additional my profile got deleted do you know how to get them back. can i save them on my G HUB profile or something?