Question Can’t install AMD gpu driver

saitamas

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Nov 10, 2015
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So I recently changed out my mobo/cpu/gpu/ram and I did a fresh install of windows 10 to reduce the chances of any issues. I install all the drivers for my mobo, but when I try to install my GPU drivers, the AMD software forces my PC to restart when it is "detecting my system configuration". Additionally, I've been trying to boot into safe mode but my system flat out doesn't let me. I do the shift click+restart and restart into safe mode, but then my pc restarts a second time and then it just goes into normal mode. My PC specs are:
CPU: Ryzen 5 3600x
GPU: RX 5700 XT
Mobo: b450 tomahawk max
RAM: G.skills ripjaws (2x8) 3600
PSU: XFX TS 550W 80+ bronze
I suspect it might have to do with my PSU being too old? But i dont know. I have googled to see the recommended wattage for a system like mine and I am above it. if anyone could help me it would be greatly appreciated!

edit: I swapped my rx 5700 xt back to my old gtx 970. I used DDU and everything before switching to remove any AMD drivers. However, I still randomly crash. Does this mean my CPU or mobo is bad?
 
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If the RAM has problem, even you use other GPU, like gtx970, you will get the same problem, PC restart.

So if you got this restart problem when you used the new GPU, that means either the GPU or PSU may have problem, or the compatibility problem. You can test the GPU in other PC if you can.

But you can test the RAM by the memtest86. https://www.memtest86.com/download.htm

Also read other linker for how to set up the 3600mhz RAM at ryzen PC. https://www.techpowerup.com/download/ryzen-dram-calculator/
 

saitamas

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Nov 10, 2015
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18,580
If the RAM has problem, even you use other GPU, like gtx970, you will get the same problem, PC restart.

So if you got this restart problem when you used the new GPU, that means either the GPU or PSU may have problem, or the compatibility problem. You can test the GPU in other PC if you can.

But you can test the RAM by the memtest86. https://www.memtest86.com/download.htm

Also read other linker for how to set up the 3600mhz RAM at ryzen PC. https://www.techpowerup.com/download/ryzen-dram-calculator/
Yea it feels like it’s not my GPU and PSU since the crashing is still happening with my old GPU. I just did memorytest86 so I don’t think it’s the RAM either. Does that mean it’s probably the mobo? Or cpu?