Sorry I can't provide a better answer to your problem. Outside of trying to reinstall the graphics drivers (the latest Intel claims was released within the week, so it's weird the update utility said there's no updates) or the game (which I don't see how it would help), I can't think of anything else.Lol this guy is even playing the game, my game crashed in the beginning of intro. Also, that's why I can't reach to settings to optimize it. Yeah, I already have bluestacks and also other emulator called LDplayer4. I will try playing on it.
No, it don't have that, and thanks for replying.Crashing will be caused by the Intel 620 iGPU not meeting minimum specs for the game.
Doesn't your laptop have a discrete Nvidia or AMD GPU for gaming?
I've downloaded "Intel® Driver & Support Assistant (Intel® DSA)" from the link you send to me. After downloading it I didn't find any update for my Intel-UHD-Graphics-620. Didn't knew about Time Spy, I will see about that. Thanks for replying to me. If you have any more information to tell me about playing Genshin impact, please tell me.The first thing if you haven't done so is to update the graphics drivers. You can find them at https://downloadcenter.intel.com/product/126789/Intel-UHD-Graphics-620
The other thing I'm a little suspicious of is that Genshin Impact uses a ring-0 anti-cheat driver. I encountered a problem with this when it was used on Mihoyo's other game they offer for PC. Though the issues I had were intermittent.
Otherwise I'm hesitant to blame the GPU being the problem for not meeting minimum performance requirements. It's a Unity engine based game and it runs on mobile devices. Even the UHD 620 can run Time Spy, a benchmark that really has no business of running on such a GPU.
I know it requires graphics card, but I have better Ram which is about 12 GB Ram and i7 core processor. So, I was thinking can I optimize the game settings or something to at least make playable.This may be helpful.
Lol this guy is even playing the game, my game crashed in the beginning of intro. Also, that's why I can't reach to settings to optimize it. Yeah, I already have bluestacks and also other emulator called LDplayer4. I will try playing on it.Before people claim that the game absolutely requires a discrete GPU, explain how this person got it running on an Intel HD 5500, a previous gen GPU from OP's
Though looking at the comments, some people are still having trouble running the game on Intel's GPUs. Another suggestion I picked up on the comment train is using an Android emulator like Bluestacks.
Sorry I can't provide a better answer to your problem. Outside of trying to reinstall the graphics drivers (the latest Intel claims was released within the week, so it's weird the update utility said there's no updates) or the game (which I don't see how it would help), I can't think of anything else.Lol this guy is even playing the game, my game crashed in the beginning of intro. Also, that's why I can't reach to settings to optimize it. Yeah, I already have bluestacks and also other emulator called LDplayer4. I will try playing on it.
Sorry, for late reply. Yayyy!! it worked. Though I haven't followed the way that guy did it from beginning to end. I took some tips ad applied to it. First, I went to properties of Genshin Impact, then compatibility and applied "disable full screen optimizations" and "Run this program as an administrator" and "Change High DPI settings" into "Override high DPI scaling behaviour"(also, changed to "system", which is below it).Sorry I can't provide a better answer to your problem. Outside of trying to reinstall the graphics drivers (the latest Intel claims was released within the week, so it's weird the update utility said there's no updates) or the game (which I don't see how it would help), I can't think of anything else.
I should try playing on my laptop which has an AMD integrated GPU. While it's better than Intel's, it's also not as good as a 1030 GT and is still an IGPU.
EDIT: The YouTube search I did seems to cover a lot of ways to fix problems: https://www.youtube.com/results?search_query=Genshin+Impact+Intel+HD+graphics
This video seemed most promising:View: https://www.youtube.com/watch?v=f3M_AtYAuFk
(look at the description)
Just avoid any solutions that require turning off a lot of things on Windows. Those are just shotgun approaches that keep perpetuating since the days of XP.