Question Can I replace Motherboard in Dell Inspiron 3910 with something that will provide 2560x1440 resolution or better?

Feb 22, 2023
10
3
15
I am relatively illiterate as to hardware. Needed a high resolution monitor to do my job. Bought an LG with 2560x1440. It's great. Then when I needed a new computer I bought a Dell Inspiron 3910 thinking that it would function like my old computer, but the highest resolution that the new Dell supports is 1920x1080 and now I have a mess. I don't want to have to buy another computer as this has the i7 chip and otherwise is good for what I need. Any suggestions?
 
Feb 22, 2023
10
3
15
I don't believe that to be true. Did you try Display Port output?
It should support 4k@60Hz via Display Port.

What is model name of your monitor?
What video cable are you using?
I emailed back and forth with their tech support and was told that 1920x1080 was the highest resolution that the motherboard in that model of Dell would support. Seemed odd to me but it doesn't have any connections but HDMI and USB.
 
Feb 22, 2023
10
3
15
I don't believe that to be true. Did you try Display Port output?
It should support 4k@60Hz via Display Port.

What is model name of your monitor?
What video cable are you using?

Like I said, I am somewhat illiterate when it comes to the hardware. I have an LG 32QN600-B monitor. Every time I turn the computer on it tells me (message on the monitor) that resolution should be set to 2560x1440. When I look at display in the Windows settings, the highest resolution listed is 1920x1080.
I have an HDMI cable. Don't know if there are varieties of that. The monitor has two HDMI ports, one says HDMI-1, the other says HDMI-2. I tried it in both ports. No difference. The old computer I had used a different style cable, two screws to hold it in and about 15 pins. This computer does not have a connector like that.
 
Feb 22, 2023
10
3
15
Like I said, I am somewhat illiterate when it comes to the hardware. I have an LG 32QN600-B monitor. Every time I turn the computer on it tells me (message on the monitor) that resolution should be set to 2560x1440. When I look at display in the Windows settings, the highest resolution listed is 1920x1080.
I have an HDMI cable. Don't know if there are varieties of that. The monitor has two HDMI ports, one says HDMI-1, the other says HDMI-2. I tried it in both ports. No difference. The old computer I had used a different style cable, two screws to hold it in and about 15 pins. This computer does not have a connector like that.
you mean you didn't get a dedicated gpu?
or exact what the spec?
The specs say 12th Gen Intel(R) Core(TM) i7-12700 2.10 GHz - I'm not finding anything about GPU. Did I screw up when I bought this thing?
 
Feb 22, 2023
10
3
15
https://dl.dell.com/content/manual1...and-specifications.pdf?language=en-us&ps=true

One DisplayPort 1.4 port
● One HDMI 1.4b port
NOTE: HDMI port resolution is up to 1920 x 1200

assume you don't have a dedicated gpu?

https://www.dell.com/community/Inspiron-Desktops/Inspiron-3910-HDMI-no-4K-resolution/td-p/8202266

use the display port
The stuff I got from Dell says: This package contains the Intel UHD and Iris Xe graphics driver for 11th generation Intel processors. That doesn't mean anything to me.
 
The monitor has two HDMI ports, one says HDMI-1, the other says HDMI-2. I tried it in both ports. No difference.
Your monitor has 2x HDMI inputs and one Display Port input. Use Display Port with appropriate DP cable.

monitor-ports-feature-3718031.jpg



zoom-07.jpg
 
Last edited:
  • Like
Reactions: artk2219
Feb 22, 2023
10
3
15
Here are the specs for your pc:
https://www.dell.com/en-us/shop/des...BBt6E3fqw8Y3JrocirFnzOmxyySfm-KkAcOAt-N8BFNtE
The default graphics adapter is HD730.

Here is the support for HD730:
https://www.intel.com/content/www/us/en/support/articles/000090017/graphics.html

On the windows desktop, right clock and select display settings.
You should see an option for 2560 x 1440
You should see an option for 2560 x 1440 That's what I thought. But the highest one that shows up is 1920x1080
 

TRENDING THREADS