Question Can matte (anti-glare) coatings be the cause of dirty screen effect?

SpoonyBardIV

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Dec 19, 2019
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I received my brand new BenQ PD3200Q in the mail yesterday and it has what appears to be fairly significant dirty screen effect. The weird thing is, if I look super close at the monitor pixels or change my viewing angle, the smudges disappear. Not only that, but if I shine a flashlight on the monitor I can see vertical bands in similar spots to the smudges even when the display is off. Do you think that the anti-glare coating could be the cause of this? I've heard that the coating can be removed if you're super carefly so I'm wondering if that would fix this. Any advice would be greatly appreciated!

Here's a picture of the issue: https://drive.google.com/file/d/1tXBlU0I3ohcdNXTYqSEibsQGWBLr1FBR/view?usp=sharing