Question Can the flickering light glitch be overcome on the DeepCool RGB convertor ?

[fflanders]

I spent the entirety of last year slowly accumulating parts for a new micro-ATX build. In that timespan, I decided to incorporate RGB parts without realizing until I went to assemble it that there was a distinction to be made between 12V RGB and the newer 5V aRGB. Moreover, I didn't understand anything about syncing the parts until a few weeks ago, and that's when I discovered that I would need an RGB convertor to integrate the 2 non-RGB 12V parts.

My initial excitement after installing the DeepCool RGB convertor quickly dissipated upon seeing a glitch in some of the animated settings. Initially, I downloaded OpenRGB after reading that you could sync them. Straightaway, I contacted DeepCool whose reply was essentially that they couldn't offer support if I used OpenRGB and, so they passed the buck and told me to ask OpenRGB for support. There is nothing to install with OpenRGB, so I simply deleted the folder the program was contained within and restarted the computer. I then attempted to install the ASUS ArmouryCrate software, but it failed both times at about 75% through the installation—it would just hang up. In a thread I found where others had the same issue, there was a link to an a standalone Asus Aura software version that I downloaded and it installed without a hitch.

Even with ASUS Aura, the erratic flashing glitch persisted. I reached out to DeepCool once again and there response was to similarly to reach out to the softwaremaker, in this case, ASUS.

When in the Rainbow mode in Aura while transitioning between colors it flashes into three erroneous colors before adjusting to the correct next color in the sequence. When in breathing mode, the aRGB components will flash out of sequence. When in Color Cycle, there is the noticeably superfast flashing of several out of sequence colors and white.

Some of the options that will work are:

+ Static
+ Comet
+ Flash and Dash
+ Glowly YoYo (nearly accurate, insofar as I can tell)
+ Starry Night
+ Strobing

Is there anything I have not performed to accurate sync without the flickering glitch on those settings? Any suggestions?

_________________________________________________________________________

aRGB 5V:
+ SE-215-XT ARGB CPU Cooler
+ SuperFlower Leadex Gold III ARGB Pro 650W Power Supply

RGB 12v:
+G.Skill TridentZ RGB DDR4-2666 32GBx2
+Arctic P12 PWM PST RGB 120mm Fan x2

Rest of build:
+ ASUS B460M-A motherboard
+ I5-10600K LGA1200
+ Samsung 1TB SSD 980 NVMe M.2
+ RGB 5V to 12V RGB transfer Hub
+ ASUS Prime Case SP201

 

[Paperdoc]

This unit converts the signals from a 4-pin plain RGB header into different signals to drive a set of 3-pin ARGB lights. Its maker specifically says in its description, "Rainbow and breathing mode for some motherboard models are not compatible." OP's post confirms this. You would need to seek a different converter unit and be careful about its limits - maybe ask its maker's Sales or Tech Support people about that. Or maybe look for user reviews.

 

[fflanders]

Thanks for the response Paperdoc.

I did not see where the maker states the incompatibility of the rainbow and breathing modes on some motherboard models. It seems a bit strange that the fellow at DeepCool that I spoke to didn't state that after providing him with the same specificity that I've provided you.

It doesn't state this on the packaging from what I can remember. Is it the statement on the website?

 

[Paperdoc]

That disclaimer quote I lifted directly from the Deepcool web page for this Converter here

https://global.deepcool.com/products/Accessories/accessories/2021/11374.shtml

Scroll down only about 20% of the page to the second photo. Below the Converter there's a block of white background with black text. See the text in brackets.

 

[fflanders]

Paperdoc, indeed, you are right. I was on the website multiple times perusing that very page and my eyes must have glazed over this revelation in each instance. I cannot believe the support on the website didn't simply tell me that information.

If anyone else has encountered this same issue with DeepCool or a similar aRGB 5v to RGB 12v convertor where the rainbow and breathing methods are incompatible with their motherboards, but wound up finding a convertor that enables them to function correctly, I would be interested in knowing what convertor that might be.

In the meantime, I guess I'll enjoy the limitations of my convertor and motherboard until I find a solution.

 

[Paperdoc]

Enjoy what you have for now. I know there have been a few devices on the market that claim conversion capability. Some seem harder to find now. And I have NO personal experience with any of them on which to base a recommendation. I do hope others WITH experience will post what they know.