Archived from groups: alt.sys.pc-clone.dell (More info?)
"Fred Mau" <fred-dot-mau@comcast.net> wrote in message
news:nvRxc.26486$Sw.630@attbi_s51...
>
> "Tom Scales" <tomtoo@softhome.net> wrote in message
> news:Q4Cdnai-WJcKrl_dRVn-sw@comcast.com...
> > Lots worse. Dell has slipped a lot, but still comes in number 1 in most
> > surveys. Sony comes in near the bottom.
>
> I agree. I wouldn't give Dell an A+ by any stretch, but they're probably
the
> "Least Worst".
>
> A few years back I'd have said that HP Support was best, Compaq Support
was
> worst, and Dell Support was midway inbetween. But now that HP seems to
have
> inherited all of Compaq's bad habits, Dell is - by default - now the best.
>
> And - ooooh - don't EVEN get me started on the subject of IBM's
support...
Awhile back I had occasion to use eMachine's tech support when I was
fixing a computer novice friend's computer. Even they were FAR better than
Dell. My friend had gotten a rather virulent and potentially expensive
dialer on his machine. I consider eMachines to be pretty near the bottom of
the barrel as far as computers go, but I talked to people who were native
English speakers and very helpful. That's a lot more than I can say for
Dell.
TB
"Fred Mau" <fred-dot-mau@comcast.net> wrote in message
news:nvRxc.26486$Sw.630@attbi_s51...
>
> "Tom Scales" <tomtoo@softhome.net> wrote in message
> news:Q4Cdnai-WJcKrl_dRVn-sw@comcast.com...
> > Lots worse. Dell has slipped a lot, but still comes in number 1 in most
> > surveys. Sony comes in near the bottom.
>
> I agree. I wouldn't give Dell an A+ by any stretch, but they're probably
the
> "Least Worst".
>
> A few years back I'd have said that HP Support was best, Compaq Support
was
> worst, and Dell Support was midway inbetween. But now that HP seems to
have
> inherited all of Compaq's bad habits, Dell is - by default - now the best.
>
> And - ooooh - don't EVEN get me started on the subject of IBM's
support...
Awhile back I had occasion to use eMachine's tech support when I was
fixing a computer novice friend's computer. Even they were FAR better than
Dell. My friend had gotten a rather virulent and potentially expensive
dialer on his machine. I consider eMachines to be pretty near the bottom of
the barrel as far as computers go, but I talked to people who were native
English speakers and very helpful. That's a lot more than I can say for
Dell.
TB
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