Cannot connect c55-b5302 to internet. "we couldn't find wireless devices on this pc" help#

[marilea]

The Wi-Fi icon and the audio icon are x'd out on tray.

 

[Cooper0408]

The Wi-Fi icon and the audio icon are x'd out on tray.

Do you have the correct drivers installed?

 

[marilea]

The Wi-Fi icon and the audio icon are x'd out on tray.

Do you have the correct drivers installed?

 

[marilea]

I believe so. I would not know how to uninstall any drivers. When I check on device manager, the devices are working properly.

 

[Cooper0408]

I believe so. I would not know how to uninstall any drivers. When I check on device manager, the devices are working properly.

I would try to redownload them and reintall them first. SInce you went to device manager and they weren't disabled we can cross that off the list. My guess would be drivers.