Cannot delete file

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

My brother has a file on his Desktop that contains the
win32mersting trojan, and cannot be deleted.

Is it possible to delete this file using cmd.exe from Start > Run command?
If so, can you please give details as to how he can do it?

Am using Windows ME myself, so have no experience of cmd.exe in XP.

Many thanks


Josh

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

He could try doing it from Safe Mode. Boot the system, start tapping F8,
when the menu appears, select Safe Mode and press enter.

If that fails to resolve it, have him go to the following website,
http://www.kellys-korner-xp.com/xp_tweaks.htm, scroll to line 39, click
"Delete an Undeletable File in Windows XP" in the right column.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

"Josh Red" <jr@nospam.com> wrote in message
news:eeo4XJIsEHA.2008@TK2MSFTNGP12.phx.gbl...
> My brother has a file on his Desktop that contains the
> win32mersting trojan, and cannot be deleted.
>
> Is it possible to delete this file using cmd.exe from Start > Run command?
> If so, can you please give details as to how he can do it?
>
> Am using Windows ME myself, so have no experience of cmd.exe in XP.
>
> Many thanks
>
>
> Josh
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

What message does he get when he tries to delete it? Could it be a
antivirus program stating this file is infected and not letting you use it,
or does it say the file is in use. If the file is in use he will have to do
some research at www.sarc.com and find out how to remove the Trojan.

--
Eric Renken
Microsoft Associate Expert.
Expert Zone
http://www.microsoft.com/windowsxp/expertzone/



"Josh Red" <jr@nospam.com> wrote in message
news:eeo4XJIsEHA.2008@TK2MSFTNGP12.phx.gbl...
> My brother has a file on his Desktop that contains the
> win32mersting trojan, and cannot be deleted.
>
> Is it possible to delete this file using cmd.exe from Start > Run command?
> If so, can you please give details as to how he can do it?
>
> Am using Windows ME myself, so have no experience of cmd.exe in XP.
>
> Many thanks
>
>
> Josh
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Eric

I believe the Trojan removes various permissions, which stops
the user reading the file, and being unable to delete it.

It is *not* the AV (EZ Armour) denying access.

I have been told that the file can be deleted using cmd.exe,
and that I need to remove the 'Read only' attributes,
but am not sure how to go about this!

Bear in mind I do not have XP, and I need to explain all steps
to my brother over the phone.
Many thanks.

Josh Red


*Eric Renken* has posted this message:

> What message does he get when he tries to delete it? Could it be a
> antivirus program stating this file is infected and not letting you
> use it, or does it say the file is in use. If the file is in use he
> will have to do some research at www.sarc.com and find out how to
> remove the Trojan.
>
> --
> Eric Renken
> Microsoft Associate Expert.
> Expert Zone
> http://www.microsoft.com/windowsxp/expertzone/
>
>
>
> "Josh Red" <jr@nospam.com> wrote in message
> news:eeo4XJIsEHA.2008@TK2MSFTNGP12.phx.gbl...
>> My brother has a file on his Desktop that contains the
>> win32mersting trojan, and cannot be deleted.
>>
>> Is it possible to delete this file using cmd.exe from Start > Run
>> command? If so, can you please give details as to how he can do it?
>>
>> Am using Windows ME myself, so have no experience of cmd.exe in XP.
>>
>> Many thanks
>>
>>
>> Josh

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

CMD won;t delete it. It's either in use in which case rename, reboot, delete, or if it is permissions then type Taking Ownership in help and read very carefully. If you skim it, then it probably won't work.

--
----------------------------------------------------------
http://www.uscricket.com
"Josh Red" <jr@nospam.com> wrote in message news:u7o%23gAJsEHA.3428@TK2MSFTNGP11.phx.gbl...
> Eric
>
> I believe the Trojan removes various permissions, which stops
> the user reading the file, and being unable to delete it.
>
> It is *not* the AV (EZ Armour) denying access.
>
> I have been told that the file can be deleted using cmd.exe,
> and that I need to remove the 'Read only' attributes,
> but am not sure how to go about this!
>
> Bear in mind I do not have XP, and I need to explain all steps
> to my brother over the phone.
> Many thanks.
>
> Josh Red
>
>
> *Eric Renken* has posted this message:
>
>> What message does he get when he tries to delete it? Could it be a
>> antivirus program stating this file is infected and not letting you
>> use it, or does it say the file is in use. If the file is in use he
>> will have to do some research at www.sarc.com and find out how to
>> remove the Trojan.
>>
>> --
>> Eric Renken
>> Microsoft Associate Expert.
>> Expert Zone
>> http://www.microsoft.com/windowsxp/expertzone/
>>
>>
>>
>> "Josh Red" <jr@nospam.com> wrote in message
>> news:eeo4XJIsEHA.2008@TK2MSFTNGP12.phx.gbl...
>>> My brother has a file on his Desktop that contains the
>>> win32mersting trojan, and cannot be deleted.
>>>
>>> Is it possible to delete this file using cmd.exe from Start > Run
>>> command? If so, can you please give details as to how he can do it?
>>>
>>> Am using Windows ME myself, so have no experience of cmd.exe in XP.
>>>
>>> Many thanks
>>>
>>>
>>> Josh
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

The link to take ownership of a file is:
http://support.microsoft.com/default.aspx?scid=kb;en-us;308421&Product=winxp

"David Candy" <david@mvps.org> wrote in message
news:uPIqLVJsEHA.2512@TK2MSFTNGP11.phx.gbl...
CMD won;t delete it. It's either in use in which case rename, reboot,
delete, or if it is permissions then type Taking Ownership in help and read
very carefully. If you skim it, then it probably won't work.

--
----------------------------------------------------------
http://www.uscricket.com
"Josh Red" <jr@nospam.com> wrote in message
news:u7o%23gAJsEHA.3428@TK2MSFTNGP11.phx.gbl...
> Eric
>
> I believe the Trojan removes various permissions, which stops
> the user reading the file, and being unable to delete it.
>
> It is *not* the AV (EZ Armour) denying access.
>
> I have been told that the file can be deleted using cmd.exe,
> and that I need to remove the 'Read only' attributes,
> but am not sure how to go about this!
>
> Bear in mind I do not have XP, and I need to explain all steps
> to my brother over the phone.
> Many thanks.
>
> Josh Red
>
>
> *Eric Renken* has posted this message:
>
>> What message does he get when he tries to delete it? Could it be a
>> antivirus program stating this file is infected and not letting you
>> use it, or does it say the file is in use. If the file is in use he
>> will have to do some research at www.sarc.com and find out how to
>> remove the Trojan.
>>
>> --
>> Eric Renken
>> Microsoft Associate Expert.
>> Expert Zone
>> http://www.microsoft.com/windowsxp/expertzone/
>>
>>
>>
>> "Josh Red" <jr@nospam.com> wrote in message
>> news:eeo4XJIsEHA.2008@TK2MSFTNGP12.phx.gbl...
>>> My brother has a file on his Desktop that contains the
>>> win32mersting trojan, and cannot be deleted.
>>>
>>> Is it possible to delete this file using cmd.exe from Start > Run
>>> command? If so, can you please give details as to how he can do it?
>>>
>>> Am using Windows ME myself, so have no experience of cmd.exe in XP.
>>>
>>> Many thanks
>>>
>>>
>>> Josh
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

No it's not. Are you totally stupid. It's in the help files you liar.

--
----------------------------------------------------------
http://www.uscricket.com
"Colin Barnhorst" <colinbarharst@msn.com> wrote in message news:uZXNK4LsEHA.1452@TK2MSFTNGP11.phx.gbl...
> The link to take ownership of a file is:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;308421&Product=winxp
>
> "David Candy" <david@mvps.org> wrote in message
> news:uPIqLVJsEHA.2512@TK2MSFTNGP11.phx.gbl...
> CMD won;t delete it. It's either in use in which case rename, reboot,
> delete, or if it is permissions then type Taking Ownership in help and read
> very carefully. If you skim it, then it probably won't work.
>
> --
> ----------------------------------------------------------
> http://www.uscricket.com
> "Josh Red" <jr@nospam.com> wrote in message
> news:u7o%23gAJsEHA.3428@TK2MSFTNGP11.phx.gbl...
>> Eric
>>
>> I believe the Trojan removes various permissions, which stops
>> the user reading the file, and being unable to delete it.
>>
>> It is *not* the AV (EZ Armour) denying access.
>>
>> I have been told that the file can be deleted using cmd.exe,
>> and that I need to remove the 'Read only' attributes,
>> but am not sure how to go about this!
>>
>> Bear in mind I do not have XP, and I need to explain all steps
>> to my brother over the phone.
>> Many thanks.
>>
>> Josh Red
>>
>>
>> *Eric Renken* has posted this message:
>>
>>> What message does he get when he tries to delete it? Could it be a
>>> antivirus program stating this file is infected and not letting you
>>> use it, or does it say the file is in use. If the file is in use he
>>> will have to do some research at www.sarc.com and find out how to
>>> remove the Trojan.
>>>
>>> --
>>> Eric Renken
>>> Microsoft Associate Expert.
>>> Expert Zone
>>> http://www.microsoft.com/windowsxp/expertzone/
>>>
>>>
>>>
>>> "Josh Red" <jr@nospam.com> wrote in message
>>> news:eeo4XJIsEHA.2008@TK2MSFTNGP12.phx.gbl...
>>>> My brother has a file on his Desktop that contains the
>>>> win32mersting trojan, and cannot be deleted.
>>>>
>>>> Is it possible to delete this file using cmd.exe from Start > Run
>>>> command? If so, can you please give details as to how he can do it?
>>>>
>>>> Am using Windows ME myself, so have no experience of cmd.exe in XP.
>>>>
>>>> Many thanks
>>>>
>>>>
>>>> Josh
>>
>>
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Are you sick?

"David Candy" <david@mvps.org> wrote in message
news:uiaHSGNsEHA.2560@tk2msftngp13.phx.gbl...
No it's not. Are you totally stupid. It's in the help files you liar.

--
----------------------------------------------------------
http://www.uscricket.com
"Colin Barnhorst" <colinbarharst@msn.com> wrote in message
news:uZXNK4LsEHA.1452@TK2MSFTNGP11.phx.gbl...
> The link to take ownership of a file is:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;308421&Product=winxp
>
> "David Candy" <david@mvps.org> wrote in message
> news:uPIqLVJsEHA.2512@TK2MSFTNGP11.phx.gbl...
> CMD won;t delete it. It's either in use in which case rename, reboot,
> delete, or if it is permissions then type Taking Ownership in help and
> read
> very carefully. If you skim it, then it probably won't work.
>
> --
> ----------------------------------------------------------
> http://www.uscricket.com
> "Josh Red" <jr@nospam.com> wrote in message
> news:u7o%23gAJsEHA.3428@TK2MSFTNGP11.phx.gbl...
>> Eric
>>
>> I believe the Trojan removes various permissions, which stops
>> the user reading the file, and being unable to delete it.
>>
>> It is *not* the AV (EZ Armour) denying access.
>>
>> I have been told that the file can be deleted using cmd.exe,
>> and that I need to remove the 'Read only' attributes,
>> but am not sure how to go about this!
>>
>> Bear in mind I do not have XP, and I need to explain all steps
>> to my brother over the phone.
>> Many thanks.
>>
>> Josh Red
>>
>>
>> *Eric Renken* has posted this message:
>>
>>> What message does he get when he tries to delete it? Could it be a
>>> antivirus program stating this file is infected and not letting you
>>> use it, or does it say the file is in use. If the file is in use he
>>> will have to do some research at www.sarc.com and find out how to
>>> remove the Trojan.
>>>
>>> --
>>> Eric Renken
>>> Microsoft Associate Expert.
>>> Expert Zone
>>> http://www.microsoft.com/windowsxp/expertzone/
>>>
>>>
>>>
>>> "Josh Red" <jr@nospam.com> wrote in message
>>> news:eeo4XJIsEHA.2008@TK2MSFTNGP12.phx.gbl...
>>>> My brother has a file on his Desktop that contains the
>>>> win32mersting trojan, and cannot be deleted.
>>>>
>>>> Is it possible to delete this file using cmd.exe from Start > Run
>>>> command? If so, can you please give details as to how he can do it?
>>>>
>>>> Am using Windows ME myself, so have no experience of cmd.exe in XP.
>>>>
>>>> Many thanks
>>>>
>>>>
>>>> Josh
>>
>>
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Don't butt into my threads with lies.

--
----------------------------------------------------------
http://www.uscricket.com
"Colin Barnhorst" <colinbarharst@msn.com> wrote in message news:O19PwHNsEHA.3468@TK2MSFTNGP15.phx.gbl...
> Are you sick?
>
> "David Candy" <david@mvps.org> wrote in message
> news:uiaHSGNsEHA.2560@tk2msftngp13.phx.gbl...
> No it's not. Are you totally stupid. It's in the help files you liar.
>
> --
> ----------------------------------------------------------
> http://www.uscricket.com
> "Colin Barnhorst" <colinbarharst@msn.com> wrote in message
> news:uZXNK4LsEHA.1452@TK2MSFTNGP11.phx.gbl...
>> The link to take ownership of a file is:
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;308421&Product=winxp
>>
>> "David Candy" <david@mvps.org> wrote in message
>> news:uPIqLVJsEHA.2512@TK2MSFTNGP11.phx.gbl...
>> CMD won;t delete it. It's either in use in which case rename, reboot,
>> delete, or if it is permissions then type Taking Ownership in help and
>> read
>> very carefully. If you skim it, then it probably won't work.
>>
>> --
>> ----------------------------------------------------------
>> http://www.uscricket.com
>> "Josh Red" <jr@nospam.com> wrote in message
>> news:u7o%23gAJsEHA.3428@TK2MSFTNGP11.phx.gbl...
>>> Eric
>>>
>>> I believe the Trojan removes various permissions, which stops
>>> the user reading the file, and being unable to delete it.
>>>
>>> It is *not* the AV (EZ Armour) denying access.
>>>
>>> I have been told that the file can be deleted using cmd.exe,
>>> and that I need to remove the 'Read only' attributes,
>>> but am not sure how to go about this!
>>>
>>> Bear in mind I do not have XP, and I need to explain all steps
>>> to my brother over the phone.
>>> Many thanks.
>>>
>>> Josh Red
>>>
>>>
>>> *Eric Renken* has posted this message:
>>>
>>>> What message does he get when he tries to delete it? Could it be a
>>>> antivirus program stating this file is infected and not letting you
>>>> use it, or does it say the file is in use. If the file is in use he
>>>> will have to do some research at www.sarc.com and find out how to
>>>> remove the Trojan.
>>>>
>>>> --
>>>> Eric Renken
>>>> Microsoft Associate Expert.
>>>> Expert Zone
>>>> http://www.microsoft.com/windowsxp/expertzone/
>>>>
>>>>
>>>>
>>>> "Josh Red" <jr@nospam.com> wrote in message
>>>> news:eeo4XJIsEHA.2008@TK2MSFTNGP12.phx.gbl...
>>>>> My brother has a file on his Desktop that contains the
>>>>> win32mersting trojan, and cannot be deleted.
>>>>>
>>>>> Is it possible to delete this file using cmd.exe from Start > Run
>>>>> command? If so, can you please give details as to how he can do it?
>>>>>
>>>>> Am using Windows ME myself, so have no experience of cmd.exe in XP.
>>>>>
>>>>> Many thanks
>>>>>
>>>>>
>>>>> Josh
>>>
>>>
>>
>>
>
>

 

[Guest]

Archived from groups: microsoft.public.windowsxp.basics (More info?)

You could drive at your IQ and never get a speeding ticket (even in a school
zone).

"David Candy" <david@mvps.org> wrote in message
news:e0IYIbNsEHA.1520@TK2MSFTNGP11.phx.gbl...
Don't butt into my threads with lies.

--
----------------------------------------------------------
http://www.uscricket.com
"Colin Barnhorst" <colinbarharst@msn.com> wrote in message
news:O19PwHNsEHA.3468@TK2MSFTNGP15.phx.gbl...
> Are you sick?
>
> "David Candy" <david@mvps.org> wrote in message
> news:uiaHSGNsEHA.2560@tk2msftngp13.phx.gbl...
> No it's not. Are you totally stupid. It's in the help files you liar.
>
> --
> ----------------------------------------------------------
> http://www.uscricket.com
> "Colin Barnhorst" <colinbarharst@msn.com> wrote in message
> news:uZXNK4LsEHA.1452@TK2MSFTNGP11.phx.gbl...
>> The link to take ownership of a file is:
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;308421&Product=winxp
>>
>> "David Candy" <david@mvps.org> wrote in message
>> news:uPIqLVJsEHA.2512@TK2MSFTNGP11.phx.gbl...
>> CMD won;t delete it. It's either in use in which case rename, reboot,
>> delete, or if it is permissions then type Taking Ownership in help and
>> read
>> very carefully. If you skim it, then it probably won't work.
>>
>> --
>> ----------------------------------------------------------
>> http://www.uscricket.com
>> "Josh Red" <jr@nospam.com> wrote in message
>> news:u7o%23gAJsEHA.3428@TK2MSFTNGP11.phx.gbl...
>>> Eric
>>>
>>> I believe the Trojan removes various permissions, which stops
>>> the user reading the file, and being unable to delete it.
>>>
>>> It is *not* the AV (EZ Armour) denying access.
>>>
>>> I have been told that the file can be deleted using cmd.exe,
>>> and that I need to remove the 'Read only' attributes,
>>> but am not sure how to go about this!
>>>
>>> Bear in mind I do not have XP, and I need to explain all steps
>>> to my brother over the phone.
>>> Many thanks.
>>>
>>> Josh Red
>>>
>>>
>>> *Eric Renken* has posted this message:
>>>
>>>> What message does he get when he tries to delete it? Could it be a
>>>> antivirus program stating this file is infected and not letting you
>>>> use it, or does it say the file is in use. If the file is in use he
>>>> will have to do some research at www.sarc.com and find out how to
>>>> remove the Trojan.
>>>>
>>>> --
>>>> Eric Renken
>>>> Microsoft Associate Expert.
>>>> Expert Zone
>>>> http://www.microsoft.com/windowsxp/expertzone/
>>>>
>>>>
>>>>
>>>> "Josh Red" <jr@nospam.com> wrote in message
>>>> news:eeo4XJIsEHA.2008@TK2MSFTNGP12.phx.gbl...
>>>>> My brother has a file on his Desktop that contains the
>>>>> win32mersting trojan, and cannot be deleted.
>>>>>
>>>>> Is it possible to delete this file using cmd.exe from Start > Run
>>>>> command? If so, can you please give details as to how he can do it?
>>>>>
>>>>> Am using Windows ME myself, so have no experience of cmd.exe in XP.
>>>>>
>>>>> Many thanks
>>>>>
>>>>>
>>>>> Josh
>>>
>>>
>>
>>
>
>