Archived from groups: microsoft.public.windowsxp.help_and_support (
More info?)
No further ideas, irandolph. Only a remote assistance session might help
--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org
"irandolph" <irandolph@discussions.microsoft.com> wrote in message
news
C08566A-892C-4672-B2DF-83F67ABBEDD6@microsoft.com...
> Ramesh...I reinstalled it from PCHealth before. It didn't work. I tried to
> completely reinstall it per your insructions. I am still getting the same
> error message.
>
> "Ramesh, MS-MVP" wrote:
>
>> Yes, contacting Dell would be a good idea. The method mentioned in the
>> previous link rebuilds the help and support, but removes any OEM
>> customizations made to the Help Center.
>>
>> Another option is to reinstall using PCHealth.inf. Locate the
>> PCHealth.inf
>> file in the %Windir%\Inf folder. Right-click and choose Install.
>>
>> --
>> Ramesh, Microsoft MVP
>> Windows XP Shell/User
>>
http://windowsxp.mvps.org
>>
>>
>> "irandolph" <irandolph@discussions.microsoft.com> wrote in message
>> news:8CA175F2-E00C-403F-A067-C9F2A86B420F@microsoft.com...
>> > Thanks, again...I have a Dell. Should I go to dell for instructions on
>> > how
>> > to
>> > rebuild my help center???
>> >
>> > "Ramesh, MS-MVP" wrote:
>> >
>> >> If that has not helped, the only option that I can think of is to
>> >> rebuild
>> >> the help center. Don't try this if you have a OEM version of XP.
>> >>
>> >> Reinstalling Help and Support Center in Windows XP:
>> >>
http://windowsxp.mvps.org/rebuildhelp.htm
>> >>
>> >> --
>> >> Ramesh, Microsoft MVP
>> >> Windows XP Shell/User
>> >>
http://windowsxp.mvps.org
>> >>
>> >>
>> >> "irandolph" <irandolph@discussions.microsoft.com> wrote in message
>> >> news
32C638E-B626-4E04-9C33-71A474084AFD@microsoft.com...
>> >> >I ran all of them and they all "succeeded".
>> >> >
>> >> > "Ramesh, MS-MVP" wrote:
>> >> >
>> >> >> irandolph,
>> >> >>
>> >> >> See if these commands help, from Start/Run:
>> >> >>
>> >> >> regsvr32 itss
>> >> >> regsvr32 hhctrl.ocx
>> >> >> regsvr32 /i mshtml
>> >> >>
>> >> >> --
>> >> >> Ramesh, Microsoft MVP
>> >> >> Windows XP Shell/User
>> >> >>
http://windowsxp.mvps.org
>> >> >>
>> >> >>
>> >> >> "irandolph" <irandolph@discussions.microsoft.com> wrote in message
>> >> >> news:F9EA32AD-76C1-45F8-BF4B-66167AFC4358@microsoft.com...
>> >> >> > Ramesh...
>> >> >> >
>> >> >> > No matter what topic I select or search for, I get the same
>> >> >> > message...Cannot
>> >> >> > Dispaly The Page. However, the KnowledgeBase selctions work. It
>> >> >> > looks
>> >> >> > as
>> >> >> > if
>> >> >> > all the locally stored topics are missing.
>> >> >> >
>> >> >> > I really appreciate you helping me!!!
>> >> >> >
>> >> >> > "Ramesh, MS-MVP" wrote:
>> >> >> >
>> >> >> >> irandolph,
>> >> >> >>
>> >> >> >> Does it happen for all the links, or few links in particular?
>> >> >> >> Also,
>> >> >> >> an
>> >> >> >> example would help.
>> >> >> >>
>> >> >> >> --
>> >> >> >> Ramesh, Microsoft MVP
>> >> >> >> Windows XP Shell/User
>> >> >> >>
http://windowsxp.mvps.org
>> >> >> >>
>> >> >> >>
>> >> >> >> "irandolph" <irandolph@discussions.microsoft.com> wrote in
>> >> >> >> message
>> >> >> >> news:A9FE4C2C-0310-4A33-A91A-99C650FAB119@microsoft.com...
>> >> >> >> > Thanks, Ramesh.....Tried what you suggested. The registry
>> >> >> >> > entries
>> >> >> >> > were
>> >> >> >> > already set to "0". What can I do next??
>> >> >> >> >
>> >> >> >> > "Ramesh, MS-MVP" wrote:
>> >> >> >> >
>> >> >> >> >> Clicking "Related Topics" and other hyperlinks cause "Cannot
>> >> >> >> >> display
>> >> >> >> >> the
>> >> >> >> >> page" error in Help and Support Center:
>> >> >> >> >>
http://www.winxptutor.com/helpctrscripting.htm
>> >> >> >> >>
>> >> >> >> >> --
>> >> >> >> >> Ramesh, Microsoft MVP
>> >> >> >> >> Windows XP Shell/User
>> >> >> >> >>
http://windowsxp.mvps.org
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >> "irandolph" <irandolph@discussions.microsoft.com> wrote in
>> >> >> >> >> message
>> >> >> >> >> news:2A676516-62C2-4252-ACF1-B24C1B40EC58@microsoft.com...
>> >> >> >> >> > Every time I try to pick a search result in the Help and
>> >> >> >> >> > Support
>> >> >> >> >> > Center
>> >> >> >> >> > I
>> >> >> >> >> > get
>> >> >> >> >> > a notification, "Cannot Display The Page" in the large
>> >> >> >> >> > browse
>> >> >> >> >> > panel.
>> >> >> >> >> > I
>> >> >> >> >> > reinstalled PCHealth, but it didn't help. How can I display
>> >> >> >> >> > the
>> >> >> >> >> > search
>> >> >> >> >> > result
>> >> >> >> >> > I have picked.
>> >> >> >> >> > --
>> >> >> >> >> > |8}o
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>>
>>
Facebook
Twitter
Instagram