Question Cannot get PC to boot, or enter safe mode

i6pwr

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Jul 12, 2010
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I have not had any issues until the PC was shut down last night. Upon reboot I get this:



I cannot get the PC into safe mode also. Tried the repair and no progress. How can I enter safe mode? I think it might be an issue with available storage on the C drive. I need to delete a large screen record file

Specs
Mobo: X570 Aorus Master
CPU: Ryzen 5950X
GPU: Sapphire Pulse 7900 XT
Noctua D15
Trident Z Neo DDR4-3600
980 Pro M.2 1TB
Evga 850 G2
Storm Sniper
Win 10 Home
Alienware 34" Ultrawide AW3418DW (3440x1440 120Hz)
 
If Windows can't help you, as a last resort you have to think outside the Windows box and boot from a usb containing a linux distro. At least that should give you access to the files on your disk if you think that deleting one of them will help Windows recover.
 
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Do you know how to use a command prompt?
Yeah, enough to be dangerous..lol. I did try but I'm sure I had the letter spacing wrong.

The files are in the C drive videos, not sure how to precisely access that. Not sure of the exact name of the Radeon files but if I could list them in command prompt that would be nice.
 
To get to the videos directory...
Type...
cd c:\users\(your account name)\videos
*** No brackets on (your account name) e.g Jack
Click ENTER
Then you will be in the video directory of your account.
c:\users\(your account name)\videos

Then type.,..
dir /p to see the contents of the videos directory.

The /p is by page, then press enter to see more if needed.

Note: if its in a sub directory then type...
cd c:\users\(your account name)\videos\name of directory
Click ENTER


Then
dir /p

once you find the file you can type...
del (fullname of file)
* no brackets *
 
Last edited:
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To get to the videos directory
For some reason I have either forgotten the user..(doubtful lol) or I'm just entering it wrong. It's my name but I've tried my name with last initial, name (PC) a dozen different ways but not able to access. 😕. Likely just a space or decimal I'm missing.

I was able to use dir/s and I have about 20MB of space avail which is likely my issue. I accidentally left the screen record on and another family member shut the PC down before I could delete the file, that's what I believe is the root cause here.