[SOLVED] Cannot print small paper on Epson WorkForce Pro WF-C5290DW

[john.qwerty]

Hello,

Every time I try to print small paper (width:110mm, length: 80mm) on Epson WorkForce Pro WF-C5290DW it's being jammed. It does so from rear tray or main tray... It prints A4, A5 or any other known papers normally. I tried to change every paper size or type from the driver preferences but with no result. Can you give me some suggestions? Thanks

 

[Ralston18]

You may need to setup custom paper sizes:

https://epson.com/faq/SPT_C11CG37201~faq-00004f4-wf7710_7720

And:

https://files.support.epson.com/docid/cpd5/cpd54693.pdf

See the instructions starting around Page 80.

And do look at the paper being used. It may be causing some physical problem for the printer.

Cut a few test sheets to 110 x 80 using known working paper. Determine if they will print without jamming.