Question Cannot run chkdsk write protected help please?

[mikehende]

Hey guys, I am working on a Lenovo V330-1.5KB Laptop running windows 10. it goes to desktop fine but cannot go the net, click on the Start button, cannot see the C drive Properties when I right click on it, system does not recognize any regular USB flash drive. It only recognizes a Boot USB.

I tried running SFX/scannow from CMD, it will not run. I then tried running chkdsk/r then chkdsk /c/r/x same deal. It is showing:

The type of file system is NTFS.
Cannot lock current drive
Windows cannot run disk checking on this volume because it is write protected.

There are documents on the laptop which needs first to be saved otherwise I would have tried reloading Win10 so this is where I'm at any ideas please? Thx.

 

[rgd1101]

how full is the ssd?

 

[mikehende]

how full is the ssd?

C drive is showing 747gb free of 905gb and D drive is 23.4gb free of 24.9gb

 

[SkyNetRising]

There are documents on the laptop which needs first to be saved otherwise I would have tried reloading Win10 so this is where I'm at any ideas please?

SSD locks itself, when all write cycles have been exhausted.
This is done to prevent data loss.
SSD has to be replaced after this.

BTW - did you run chkdsk /f from elevated command prompt? It will not work from regular command prompt.

 

[mikehende]

No I am looking at the instructions on the net now:

In Windows 10, you can use the search box inside the Start menu. Type cmd there and press CTRL + SHIFT + ENTER to launch the command prompt elevated. This also works on the Start screen.

which I am not understanding, since the Start menu is not working, does this mean I will need to accesss the elevated command prompt outside of windows? If yes, what exactly would I do once I get to the cmd please?

I can also get the cmd from task manager but not seeing how to run the elevated command?

 

[SkyNetRising]

If you can get to Task manager, then launch cmd in elevated mode by using checkbox "create task with administrative privileges".
Then run

chkdsk c: /f​

 

[mikehende]

I got the elevated command, it is running chkdsk, report back thanks!

I also ran the scannow which showed some "corrupted files" but was not able to fix.

 

[SkyNetRising]

When it finishes, show screenshot with chkdsk result.
(upload to imgur.com and post link)

 

[mikehende]

It didn't finish so does that mean the hdd is damaged?

 

[SkyNetRising]

Can you show screenshot from HDtune health?
(upload to imgur.com and post link)

 

[mikehende]

Sorry I don't know what you mean by "HDtune"?

Also, I have loaded Ubuntu on a flash drive but looking for way to see and copy the files from the internal drive, any idea on this please?

https://i.postimg.cc/3JSqt75v/IMG-3280.jpg

 

[SkyNetRising]

Sorry I don't know what you mean by "HDtune"?

This is hdtune. Use free version hdtune_255.
https://www.hdtune.com/download.html

Also, I have loaded Ubuntu on a flash drive but looking for way to see and copy the files from the internal drive, any idea on this please?

Probably have to mount the volume and copy contents to some other drive.
You should ask somebody else about that. I have very limited knowledge in linux.

 

[mikehende]

No worries, I replaced the drive and all seems fine so we know for sure. I had also tried removing the drive and connecting to data recovery software but it would not see the drive.

I appreciate your efforts to help though, thanks, take it easy!