Canon scanner Canoscan Lide 100 doesnt work in windows 7

[Abeer1971]

Hello,
My canon scanner canoscan lide 100 does not even respond to the computer. No matter what i do, it remains "cold". I bought it a few months ago.. and updated the driver software recently. But, still no result.
My os is Windows 7 [64 bit]

 

[Dark Lord of Tech]

Did you try to see if another computer will see the scanner?

 

[Abeer1971]

Thank You Very much for your response.
yap I tried.. and guess what? It worked perfectly... Other PCs using Windows xp or even Windows 7...the scanner worked perfectly 🙁 🙁 🙁 🙁

 

[Dark Lord of Tech]

Did you try another usb port?

 

[jaksun5]

I have the same issue, here's what I know:

1. The driver provided for these older lide units is a TWAIN driver
2. TWAIN is not supported in th edefault Windows fax and scan app bundled with Windows Vista and beyond (inc 7) and therefore another application is required that supports TWAIN (I use Irfanview)
3. Unfortunately the driver has never been ported to 64-bit by canon, so you also need a new driver. I've yet to come across one and have spent many hours looking along with a colleague.

Good luck, if you find a 64 bit driver let me know, these are great scanners and it's a shame they're not supported.

 

[jaksun5]

Some other things you can try:

1. Use linux. It works upon plugging in with Ubuntu. You could run this in a virtual machine
2. Use 'Windows XP mode' I heard this is just a virtual machine version of XP in windows 7. I haven't used it myself but that's what I've read online.

Cheers,

 

[eden888]

I just had the same issue and canon support did not help, however found the correct software & driver for my Windows 7 (64bit). I uninstalled the european version and installed the us version of both and now my Lide100 scanner works again.

Go to: http://www.usa.canon.com/cusa/windows_7/scanners/canoscan_series/canoscan_lide100?selectedName=DriversAndSoftware

Downloading the correct Scanner Driver
LiDE 100 Scanner Driver Ver. 14.0.3 (Windows 7 x64/Vista64)
ID: 0100131601_EN_3
This product is a TWAIN-compliant scanner driver for Canon color image scanner.

--------------------------------------------------------------------------------------------
Details - MP Navigator EX Ver. 2.04 (Windows 7/7 x64/Vista/Vista64/XP/2000)
ID: 0200040805_EN_3
This application software allows you to scan, save and print photos and documents. You can also edit images, or attach images to e-mail using this application software.
OS
• Windows 7
• Windows 7 (x64)
• Windows Vista
• Windows Vista (x64)
• Windows XP
• Windows 2000
http://www.usa.canon.com/cusa/windows_7/scanners/canoscan_series/canoscan_lide100?selectedName=DriversAndSoftware