CanoScan 9900F, drivers and Vuescan

[Mac 45]

Hello,
Vuescan tells me my scanner isn't connected. Windows tells me there's a driver problem. The compatibility centre says the scanner isn't compatible with Windows 7. I can see others have the same problem, but has anyone cracked it?

 

[dodger46]

Your scanner is on the supported list for Vuescan so should work. Contact Ed at Hamrick and supply your Vuescan log as detailed
http://www.hamrick.com/sup.html#q

 

[mrh_42]

Hello,
Vuescan tells me my scanner isn't connected. Windows tells me there's a driver problem. The compatibility centre says the scanner isn't compatible with Windows 7. I can see others have the same problem, but has anyone cracked it?

This is an old thread, but I found an answer and will try to post it here so a web so it can be found by others in the future.

The Vuescan site says you need to have a driver installed before Vuescan will work: "You need to install a Canon scanner driver to use this scanner on Windows and Mac OS X. Unfortunately, Canon doesn't have a driver for this scanner on Windows x64. " (http://www.hamrick.com/vuescan/canon_9900f.html) I installed the driver I had on a disk from from Canon (for Windows XP, probably -- the files are from 2004 and earlier) and then Vuescan worked. (http://www.usa.canon.com/cusa/support/consumer/scanners/canoscan_series/canoscan_9900f#DriversAndSoftware)