Can't Connect to Game Servers (FortniteBR)

[talxaN]

This is the last hope to fix this. Can't connect to Fortnite Battle Royale servers. It seems like its a internet issue cause I also tried with friends laptop and get the same error. What happens is after I successfully find a game and proceed to the loading screen (connecting to server) it tries to connect to the server for a while end ends with an error message "your connection to the host has been lost" Thing's I've already tried

• 
  -Resetting Windows
  -Updating Drivers
  -Restarting the Router
  -Disabling Firewalls,Antivirus
  -Checking for Viruses
  -Win8 Compatibility mode
  -Reinstalling the game many times

The interesting part is that I can play 1 game in like 1-2 days and then it goes back to the problem again. Also at first when I changed the DNS to Google's public DNS I was able to join 1 game and then back to the problem again.

Like I said this is probably the last place to get some suggestions. Any suggestion is greatly appreciated. Tell me if you need more details on the problem

 

[T_T]

By "Disabling Firewalls,Antivirus" I assume this is only through Windows. If both laptops were tested in your network (home, I'm assuming), there are several possibilities to consider:

1. Port forwarding
2. Setting DMZ (if possible)
3. Setting QoS (if possible)
4. Do a tracert and work with your ISP

 

[failboat]

If you don't have issues with webpages then DNS probably isn't it.

Try straight to modem and see if it works. If it works but doesn't with your router then your router's firewall may be blocking the port.

Are you using two routers or anything like that? Do you know if anyone is running intrusion detection software on your WAN?

 

[talxaN]

If you don't have issues with webpages then DNS probably isn't it.

Try straight to modem and see if it works. If it works but doesn't with your router then your router's firewall may be blocking the port.

Are you using two routers or anything like that? Do you know if anyone is running intrusion detection software on your WAN?

No, Nothing of that sort. I Will try to connect to straight to the modem though see if that's the case. It used to work perfectly a week ago. I don't know what went wrong

 

[talxaN]

By "Disabling Firewalls,Antivirus" I assume this is only through Windows. If both laptops were tested in your network (home, I'm assuming), there are several possibilities to consider:

1. Port forwarding
2. Setting DMZ (if possible)
3. Setting QoS (if possible)
4. Do a tracert and work with your ISP

I'm not sure what are those first 3 but Ill google them. I did contact my ISP they even changed my ip (i think?) and it didn't help. I feel like telling them to reset the modem to like factory defaults see if that helps. Can i be sure that it's the network because of my test I did with the laptop?

 

[T_T]

Most, if not all, ISP-supplied modems are actually bundled. Meaning, you get Modem (which connects you to ISP and provides you Internet); Router (which is what is used to distribute the connection to the devices in your environment; and hub or switch. Changing the IP address will not affect your connection to external servers. Assuming you have an integrated router, look for the setup within your device (typically by opening a web browser and going to 192.168.0.1; 192.168.1.1; or 192.168.1.100).

If you're using your own router, you undeniably have it connected to your ISP modem via cat5/5e/6 cable, and you can access the router's interface by going to 192.168.1.1 and login.

Either way, go to www.portforwarding.com for port information regarding the game server to which you are having trouble connecting. If you can't find the info at portforwarding.com, try asking around the game forums.

Similarly, to set DMZ and/or QoS, login into the router. QoS is Quality of Service, which allows you to control the access timing and bandwidth usage of your connected devices. Note that this only helps in maintaining stability, so set your gaming computer with higher priority than other connections to ensure others aren't hogging your bandwidth, and ultimately messing with your connection.

DMZ is sort of like a catch-all way of testing connections. This setting, when enabled, exposes your router and connected devices, to the internet with little to no filtering/protection. Essentially, its similar to disabling AV/Firewall in Windows.

The tracert option is critical because it shows where packets are being dropped. Open a command prompt (start/windows+R>type cmd>press Enter) and type this syntax: tracert xxx.xxx.xxx.xxx (where x's are the IP address of the game server - search the game forum or contact the game's tech support for this info)

Can you be sure your network is to blame? Most likely. If I understand your original post, your laptop was having trouble keeping a connection, so you tested your buddy's laptop. What's ambiguous is if you tested your buddy's laptop in your network. If you did, then there are two major categories to consider: 1. The problem is your network/ISP settings; or 2. Coincidentally, both laptops have problematic Host files (which seems very unlikely).